Experience

Copora
• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee
• Manager of Events

  • Jan 2018 - Present


CFG (Cayman Fashion Group)

• Team Leader

  • Apr 2014 - Dec 2017

  Setting a new standard of fashion in the Cayman Islands, all Cayman Fashion Group (CFG) stores continue with the trends from the top designers for men’s and ladies’ fashion apparel, footwear and accessories. All collections are shipped to our stores at the same time as they hit the floors in every major city. Reporting to the Owner, responsible for the smooth functioning of 5 Luxury boutique stores with 20 staff. Key areas include: • A very hands on person ensuring the smooth functioning of day-to-day business. • Maximising on sales by driving KPI's. • Extensive input into each stores layout and stock positioning for optimum visual impact with strong merchandising skills. • liaise with owners in the ordering of brands, styles, colours and sizes. • Maximise customer awareness through social media and mail shots. • Ensure customer satisfaction by offering excellent customer service. • Selecting, hiring, training and managing personnel employed in the aforementioned sales area. • Maintaining store equipment for each store. • Produce monthly and yearly sales figures for individual brands for the owners. • Represent the company at local charity events, fashion shows and local TV programmes. • Organising corporate events, fashion shows, book signings and charity auctions. • Audits and inventory. • Overseeing arrivals of shipments and rectifying discrepancies. • Daily cash accountability across all stores. • Time management, wage costs and forecasting. • Responsible for ensuring the teams product knowledge is updated, through training scheduling and implementation with handbooks supplied by vendors. • Inspiring and motivating staff to increase sales. • Evaluate individual/team performances, appraisals and disciplinary action if needed. • Security control and loss prevention.



Coffee & Cream

• Design Services
• 1 - 100 Employee

• Business Owner

  • Jan 2008 - Mar 2014

  Owner of a 34 seat Coffee shop & Cafe Key areas included: • Initial concept and design throughout the building. • Design of company logo. • Creating a menu that was affordable, but profitable. • Costing and profit margins. • Hire, train and discipline staff. • Staff rota's and payroll. • Daily, Weekly, Monthly and yearly cash accountability. • Meeting with suppliers and sales reps. • Building a strong client base through offering fantastic customer service. • Maximise on customer awareness through social media. • Organising parties, charity events and weddings, both on and off the premises. • Maintaining all equipment, responsible for repairing or purchasing new if required. • Security control and loss prevention. • Produce and submit financial accounts to HM Revenues & Customs.



Timberland

• Iran
• Retail Office Equipment

• Area Manager

  • 2001 - 2008

  Reporting to the Operations Manager, responsible for the smooth functioning of 5 stores with a total of approximately 50 staff. Key areas include: • Ensuring the smooth functioning of day-to-day business. • Maximising on sales by driving KPI's. • Extensive input into each stores layout and stock positioning for optimum visual impact with strong merchandising skills. • liaise with the merchandising team for the ordering of styles, colours and sizes. • Ensure customer satisfaction by offering excellent customer service. • Selecting, hiring, training and managing personnel employed in the aforementioned sales area. • Maintaining store equipment for each store. • Produce monthly and yearly sales figures. • Audits and inventory. • Making sure stock levels are maintained. • Overseeing arrivals of shipments and rectifying discrepancies. • Daily cash accountability across all stores. • Time management, wage costs and forecasting. • Responsible for ensuring the teams product knowledge is updated, through training scheduling and implementation with handbooks supplied by vendors. • Evaluate individual/team performances, appraisals and disciplinary action if needed. • Taking action to address underperforming stores. • Involved in the setting of sales and financial targets. • Security control and loss prevention. • Managing the store profit & loss account within budget.



USC Clothing retailer

• Assistant Manager

  • 1998 - 2001

  Reporting to the Store Manager, responsible for assisting in the running of a multi branded store Key areas include: • Ensure the smooth functioning of day-to-day business. • Maximise on sales by driving KPI's. • Input into the stores layout and stock positioning for optimum visual impact with strong merchandising skills. • Liaise with sales teams in the ordering of brands, styles, colours and sizes. • Ensure customer satisfaction by offering excellent customer service. • Maintaining store equipment for each store. • Audits and inventory. • Oversee the arrival of shipments and rectifying discrepancies. • Daily cash accountability across all stores. • Time management, wage costs and forecasting. • Responsible for ensuring the teams product knowledge is updated, through training scheduling and implementation with handbooks supplied by vendors. • Inspiring and motivating staff to increase sales. • Evaluate individual/team performances, appraisals and disciplinary action if needed. • Security control and loss prevention.