Experience

Rapid Transformational Therapy Ⓡ

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Performance and Reporting Analyst

  • Sep 2021 - Present

  Responsible for setting up and reporting on a range of performance metrics and KPIs for the Training School. Developed the online reporting dashboard in Google’s data studio. Provide a range of forecasting and deep-dive analysis to identify areas of improvement and recommendations to Directors to inform strategic decision making. Conducting regular data audits, raising any issues with the relevant colleagues so remedial action can be taken. Set and maintain all reporting methodologies, data quality and data management processes for the Training School. Supporting colleagues in their use and understanding of data.



RTT Method

• Research Services
• 1 - 100 Employee

• Clinical Evidence and Impact Analyst - RTT methods

  • Mar 2021 - Sep 2021

  Responsible for undertaking qualitative, quantitative and statistical analysis of data to help establish the evidence base. Joint lead on procuring and implementing the organisation’s case management system to ensure clinical data collected adhered to data protection requirements. This included mapping out workflow design, scoping reporting specifications and building the reporting suite. Designing research methodologies, including outcome measures for pilot projects and the case study pro forma. This included ensuring that all data management documentation was adhered to. Managing pilot projects, including designing the project, data collection methodologies, providing data to colleagues undertaking the data collection, ensuring all documentation was in place including the research consent form and data and analysis plan.



Rapid Transformational Therapy Ⓡ

• United Kingdom
• Mental Health Care
• 1 - 100 Employee

• Evidence and Impact Analyst

  • Oct 2018 - Mar 2021

  Responsible for establishing reporting within the Training School. This included designing all reporting methodology, defining performance metrics, setting KPIs and building the suite of custom reports within the Learning Management System. Undertaking a range of analysis and evaluation to identify areas of improvement within the RTT School. Responsible for undertaking a range of surveys with students and graduates. This included facilitating focus groups when feedback was needed on specific topics. Undertaking work to build up a profile of our students to help ensure we meet their needs.



National Foundation for Educational Research (NFER)

• United Kingdom
• Research Services
• 100 - 200 Employee

• Research Bid Manager

  • Jan 2018 - Sep 2018

  Responsible for managing bid support to a range of proposals including writing proposal sections, chairing planning meetings and ensuring key proposal deadlines were met. Assessing potential opportunities providing colleagues with a concise summary of the opportunity, chances of winning, current track record and experience of the topic, likely challenges and advising on whether the opportunity should be taken forward. Responsible for managing bid support to a range of proposals including writing proposal sections, chairing planning meetings and ensuring key proposal deadlines were met. Assessing potential opportunities providing colleagues with a concise summary of the opportunity, chances of winning, current track record and experience of the topic, likely challenges and advising on whether the opportunity should be taken forward.



The Children's Society

• United Kingdom
• Non-profit Organizations
• 400 - 500 Employee

• Safeguarding and Quality Practice Analyst

  • Nov 2015 - Dec 2017

  Key responsibilities included reporting on a range of national safeguarding and quality practice key performance indicators. Provided a range of analysis to inform strategic decision making. Part of the core team that were implementing the new case management reporting system. Responsible for line management of the Safeguarding and Quality Practice Volunteer.

• Impact and Performance Analyst

  • Aug 2014 - Nov 2015

  Responsible for reporting of local performance metrics and KPIs identifying trends across the region. Supporting colleagues in data analysis and helping to increase their understanding of data.



West Yorkshire Probation Trust

• Wakefield, United Kingdom

• Research Officer

  • Oct 2010 - Jul 2014

  Conducts process and impact evaluations on a range of interventions. This includes the analysis of key performance indicators, assessing the intervention's effectiveness and any added value it might have. Other work includes data segmentation of the organisation's caseload to identify when resources should be focused. Also conducts analysis of large datasets specific to individual projects using Excel and statistical software. Conducts interviews with a range of stakeholders, facilitating focus groups and survey design.



West Yorkshire Probation Trust

• Wakefield, United Kingdom

• Research Support Officer

  • Aug 2008 - Aug 2010

  Supported the Research Team in their day to day duties. This included responsibility for the dissemination of research findings, the construction of databases, collecting and inputting raw data, assisting with file reads and interview analysis. Main responsibility was for the analysis of stakeholder feedback producing reports based on the feedback. Supported the Research Team in their day to day duties. This included responsibility for the dissemination of research findings, the construction of databases, collecting and inputting raw data, assisting with file reads and interview analysis. Main responsibility was for the analysis of stakeholder feedback producing reports based on the feedback.



Healthcare at Home

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Customer Services Co-Ordinator

  • Nov 2007 - Jul 2008

  Providing customer service support arranging delivery of patient medication in a timely manner. Providing customer service support arranging delivery of patient medication in a timely manner.



Yorkshire Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Customer Advisor

  • Dec 2006 - Aug 2007

  Providing customer service with day to day banking needs Providing customer service with day to day banking needs