Experience

BC General Employees' Union (BCGEU)

• Civic and Social Organizations
• 200 - 300 Employee

• Auxiliary

  • Mar 2019 - Present



City of Burnaby

• Canada
• Government Administration
• 700 & Above Employee

• Parks, Recreation, and Culture Commissioner

  • Feb 2019 - Present



Molson Coors Beverage Company

• United States
• Food & Beverages
• 700 & Above Employee

• Technical Writer

  • Oct 2018 - Jan 2019



TransLink

• Canada
• Urban Transit Services
• 700 & Above Employee

• Acting Corporate Wellness Coordinator

  • Jun 2018 - Aug 2018

  - Create and distribute internal communications regarding employee health initiatives. - Organize and host events to promote employee engagement. - Work with external vendors to provide health services to employees. - Ensure that employees have access to onsite fitness facilities. - Create and distribute internal communications regarding employee health initiatives. - Organize and host events to promote employee engagement. - Work with external vendors to provide health services to employees. - Ensure that employees have access to onsite fitness facilities.



Kinetics Drive Solutions Inc.

• Canada
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Technical Writer

  • Dec 2016 - Sep 2017

  • Created a modern and uniform style for all templates • Created or revised assembly manuals for in-house production • Worked with subject matter experts and content owners to create manuals that reflect current practices and incorporate future state practices • Coordinated approvals from content owners • Created a modern and uniform style for all templates • Created or revised assembly manuals for in-house production • Worked with subject matter experts and content owners to create manuals that reflect current practices and incorporate future state practices • Coordinated approvals from content owners



Industra Construction Corporation

• Canada
• Construction
• 1 - 100 Employee

• Technical Writer

  • Oct 2016 - Dec 2016

  • Created a uniform style for all templates • Updated and revised the site supervisor manual and organized it into sections so that they are set-up for single source updating in the future • Updated and revised over 200+ forms, adding form fields and organizing by assigning them part numbers • Created a uniform style for all templates • Updated and revised the site supervisor manual and organized it into sections so that they are set-up for single source updating in the future • Updated and revised over 200+ forms, adding form fields and organizing by assigning them part numbers



HSBC Bank Of Canada

• Technical Writer

  • Aug 2014 - Sep 2016

  • Created or updated over 250 manuals • Worked with subject matter experts and content owners to create manuals that reflect current practices and incorporate future state practices

• Technical Writer

  • Oct 2013 - Jul 2014

  • Migrated HR content from the netconnect intranet to a PeopleSoft database • Coordinated migration and troubleshooting efforts with Chicago team • Managed content going to and from the translator in Montreal • Created new PDF template for all HR content in Canada • Helped staff learn and navigate the new database • Was instrumental in the creation of a content manager user manual



Ladybug Driving School

• New Westminster

• Web Writer

  • Jun 2013 - Jan 2014

  • Added pages and content to Word Press website • Investigated online credit card payment options • Added pages and content to Word Press website • Investigated online credit card payment options



Douglas College

• Canada
• Higher Education
• 700 & Above Employee

• Technical Editor

  • Sep 2013 - Oct 2013

  • Fixed formatting errors in new Curriculum Navigator database using HTML • Fixed formatting errors in new Curriculum Navigator database using HTML



Living Myth Media

• Freelance Editor

  • May 2013 - Oct 2013

  • Substantive editing and copy editing • Substantive editing and copy editing



Ladybug Driving School Ltd.

• New Westminster

• Technical Writer

  • Feb 2013 - Jun 2013

  • Created a template for the handbook • Wrote the Instructor Training Manual, including the curriculum, handbook, and exams • Updated company logo in Illustrator • Worked with Insurance Corporation of B.C. (ICBC) to edit and revise the manual and bring it up to ICBC standards • Created a template for the handbook • Wrote the Instructor Training Manual, including the curriculum, handbook, and exams • Updated company logo in Illustrator • Worked with Insurance Corporation of B.C. (ICBC) to edit and revise the manual and bring it up to ICBC standards



Douglas College

• Canada
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Mar 2013 - Apr 2013

  • Helped students learn Dreamweaver and HTML • Marked final projects • Helped students learn Dreamweaver and HTML • Marked final projects



Endurance Wind Power Inc

• Canada
• Renewables & Environment
• 1 - 100 Employee

• Technical Writer

  • Jun 2012 - Nov 2012

  • Worked with engineers, technicians, assembly workers, and other subject matter experts to revise and write technical manuals, bulletins, safety material, and warranty material • Edited documents from Technical Support, Human Resources, and Sales and Marketing • Designed and updated templates for technical documentation in InDesign and Word • Distributed new and updated documents through the company website • Used company’s Change Request system to move documents through the… Show more • Worked with engineers, technicians, assembly workers, and other subject matter experts to revise and write technical manuals, bulletins, safety material, and warranty material • Edited documents from Technical Support, Human Resources, and Sales and Marketing • Designed and updated templates for technical documentation in InDesign and Word • Distributed new and updated documents through the company website • Used company’s Change Request system to move documents through the review process • Updated company style guide and glossary Show less • Worked with engineers, technicians, assembly workers, and other subject matter experts to revise and write technical manuals, bulletins, safety material, and warranty material • Edited documents from Technical Support, Human Resources, and Sales and Marketing • Designed and updated templates for technical documentation in InDesign and Word • Distributed new and updated documents through the company website • Used company’s Change Request system to move documents through the… Show more • Worked with engineers, technicians, assembly workers, and other subject matter experts to revise and write technical manuals, bulletins, safety material, and warranty material • Edited documents from Technical Support, Human Resources, and Sales and Marketing • Designed and updated templates for technical documentation in InDesign and Word • Distributed new and updated documents through the company website • Used company’s Change Request system to move documents through the review process • Updated company style guide and glossary Show less



Canadian Mental Health Association

• Canada
• Mental Health Care
• 700 & Above Employee

• Writer and Designer

  • Feb 2012 - Mar 2012

  • Wrote and revised web copy and other promotional material based on official literature of the national campaign • Designed an evite and a poster in InDesign • Used sponsor’s style guides to maintain their branding • Wrote and revised web copy and other promotional material based on official literature of the national campaign • Designed an evite and a poster in InDesign • Used sponsor’s style guides to maintain their branding



Arsenal Pulp Press

• Vancouver, Canada Area

• Marketing and PR assistant

  • May 2011 - Aug 2011

  • Edited promotional copy • Designed promotional material and newsletters • Mailed out review copies of books and corresponded with reviewers • Researched potential new reviewers • Proofread eBooks • Updated company website • Edited promotional copy • Designed promotional material and newsletters • Mailed out review copies of books and corresponded with reviewers • Researched potential new reviewers • Proofread eBooks • Updated company website



Habitat For Humanity Restore Burnaby

• Burnaby, BC

• Technical Writer and Designer

  • Jan 2011 - Apr 2011

  • Researched Canadian health and safety standards • Interviewed subject matter experts to find out specifics relating to the store • Co-wrote copy using Canadian health and safety standards • Designed a manual using the Habitat for Humanity’s style guide • Researched Canadian health and safety standards • Interviewed subject matter experts to find out specifics relating to the store • Co-wrote copy using Canadian health and safety standards • Designed a manual using the Habitat for Humanity’s style guide