Claire PARRA, CRHA

Directrice RH / HR Director at Valmont - CVL Cosmetics North America
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • français Native or bilingual proficiency
  • anglais Full professional proficiency

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Experience

    • Canada
    • Personal Care Product Manufacturing
    • 1 - 100 Employee
    • Directrice RH / HR Director
      • Sep 2019 - Present

      For US and Canadian Teams:- With Executive Committee, define the WHY and Values of the company, adapt tools to it, share with employees- Define HR strategy for the company (OKR)- Analyse Annual employees engagement survey, work on an action plan with project group- Develop and implement human resources policies.- Act as a business partner for managers- Provide support to the team- Define Learning and Development Plan- Build compensation structure- Executive Committee member

    • Human Resources Manager
      • Jun 2018 - Sep 2019

      Provide strategic and tactical HR support in various areas to maximize organizational effectiveness.- In charge of overall talent aquisition process: ressources planification, provide tools and support to managers in the process (job posting, selection, contract writing and on-boarding).- Provides guidance and advice to management and team members on human resources management-related matters in accordance to applicable legislations (US + Canada) as well as internal policies, processes and procedures.- Measure employee satisfaction through engagement survey- Develop plan to maximise employee’s retention and engagement- build HR KPI in order to plan workforce- Set up performance management process and talent assessement in the organization

    • Canada
    • Human Resources Services
    • 1 - 100 Employee
    • Human Resources and Organizational Development Analyst
      • Feb 2018 - Jun 2018

      Act as support on a variety of projects related to organizational development, human resources and communications: research and analysis, report and presentation's creation, market studies. - Proposed and built HR KPI to help client to define his HR strategies.- Built with consultant, a new structure org for a department: business plan, transition plan

    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Demand & Supply Planning Manager
      • Dec 2015 - Sep 2017

      Lead the Demand and Supply Planning team in the effective execution of planning strategies and application of best practice and efficient processes, to ensure that finished goods are available, meet customer demand, at the right stock location and with high freshness, while minimizing costs.₋ Managed the Demand and Supply Planning team in the execution of planning strategies, implemented best practices as well as processes efficiency.₋ Promoted organizational values and culture as well as commitment within the team.₋ Drove performance: empowered and enabled people, gave feedback, evaluated and differentiated performance, developed competencies.₋ Defined key performance indicators, monitored and benchmarked performance.₋ Managed relationships as well as the effective exchange of information between all stakeholders.Achievements:  - Implemented the Planning Team, including the human resources requirement, the job descriptions, the recruitment and newly hired employees on-boarding.  - Acted as an agent of change throughout the transition to a new logistic provider: identified and integrated new tasks within the team, defined the communication process and coordinated procedures.  - Acted as a business expert in the recruitment of 5 new employees within the Operations team. Participated in the selection process. - Increased efficiency within the team by optimizing processes and introducing new tools.

    • Demand & Supply Planner
      • Oct 2013 - Dec 2015

      - Collect data to generate national sale forecast for Coffee and Accessories products: use statistical forecast, capture and analyse every events (internal and external) that could affect the demand. Work closely with commercial and marketing teams.Results: Demand Plan Accuracy above target for Coffee in 2014: 91,2% vs 86,7%- Prepare and lead, Monthly Forecast Review meeting- Implement Nespresso Standard Operation and tools.- Challenge the existing and implement improvement to Demand and Supply process tools.

    • Restaurants
    • Planificatrice de la demande / Demand Planner
      • Aug 2012 - Oct 2013

    • Coordinatrice Approvisionnement / Supply Coordinator
      • Nov 2011 - Aug 2012

    • France
    • Retail Groceries
    • 700 & Above Employee
    • Supply manager
      • Sep 2007 - Aug 2011

      Manage sourcing activities of personal care, home care and wine products for the 6000 stores in France: portfolio of 200 suppliers and 6000 SKUs, and a yearly turnover of $Billion. ₋ Managed a team of 6 buyers with the aim of systematically providing operational excellence. ₋ Drove performance: set up the SMART objectives, provided feedback and developed competencies.₋ Drove development and implemented good practices to provide efficiency and effectiveness.Achievements: - Managed the organizational changes to reduce the team members (-1 Headcount).- Introduced an Excel training for all the buyers in the Department (30 people).- Supported a team member promoted to an executive position.

    • Gestionnaire projet Centre d'appels / Warehouse project coordinator
      • Aug 2006 - Sep 2007

    • Gestionnaire de projet planification des flux / Project coordinator
      • Dec 2003 - Jul 2006

Education

  • HEC Montréal
    Diplome d'Etudes Supérieures Spécialisées (DESS - specialized graduate diploma), Gestion des ressources humaines
    2016 - 2017
  • Université de la Méditerranée (Aix-Marseille II)
    2003, Master 2 de Management Logistique
    2002 - 2003
  • University of Windsor, Ontario, Canada
    Business Administration
    2001 - 2002
  • Institut Universitaire Professionnalisé de Management,St Etienne, France
    2002, MAster 1 management
    1999 - 2002

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