Claire P.

Senior Human Resources Business Partner (Employee Relations) at TopHat
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Location
United Kingdom, UK

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Mark Powell

Having worked with Claire for just over 4 years, I have no hesitation in recommending her. She could always be relied upon to deliver high quality work, challenging the status quo if she saw an opportunity for improvement or risk. Passionate and professional, Claire was technically very strong in Employee relations but also showed a good understanding and ability across all HR disciplines.

Sascha Benson-Cooper

We have worked with Claire to build a suite of HR digital learning modules for Veolia. She is a dynamic and experienced HR professional who combines deep subject matter expertise with creativity and rigour. She is a pleasure to work with.

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Experience

    • United Kingdom
    • Real Estate
    • 1 - 100 Employee
    • Senior Human Resources Business Partner (Employee Relations)
      • Apr 2022 - Present
    • Head of Human Resources
      • Jul 2017 - Oct 2022

      Primarlily responsible for heading up a HR function multi-site manufacturing businesses. Working strategically with the Board, I am responsible for the overall design and delivery of the People Strategy, including, but not limited to Talent, Reward, Employee Relations, Performance Management, Learning & Development and Engagement. Leading a small team of HR Professionals to deliver a cost effective people focused strategy to enable business growth, development and ultimately best business performance. Additionally, I also devised our business strategic goals and projects and currently project manage all divisions in respect of the same, together with the design and delivery of business reporting to ensure performance. At present, I also support the MD/FD to manage and lead all departments on a daily basis. Show less

    • United Kingdom
    • Non-profit Organizations
    • 1 - 100 Employee
    • Head of Human Resources
      • May 2022 - Aug 2022

      Leading the HR strategy for the organisation. Leading the HR strategy for the organisation.

    • Real Estate
    • 1 - 100 Employee
    • HR & L&D Consultant
      • May 2017 - Oct 2020

      A highly experienced and versatile HR & L&D professional who provides the full raft of HR consultancy services including employee relations, HR Projects, employment litigation, conciliation and the design and delivery of bespoke online learning resources for managers. Work includes, independently dealing with internal appeals, grievances and disciplinary processes for organisations, as well as providing support and guidance to senior management on other HR initiatives and projects. In addition, I have undertaken projects as a HR subject matter expert and created a number of highly practical and engaging online HR training courses for managers using Articulate Storyline for other organisations. Interactive online courses with practical guidance, both in line with legislation and the Acas good practice guides. Dealing with the following core subjects: - Discipline at work - Dealing with Grievances - Equality Diversity & Inclusion - HR Investigations - Absence management both long and short term. - Driving Performance - Recruitment Good Practice - Conflict Management & Crucial Conversations - An introduction to managing people and leadership. From novice to experienced manager whether as an introduction or refresher. These short modules will give managers a quick but comprehensive practical overview of the core people management areas, reducing reliance on HR. Generic module availability or with an option to bespoke content and/or brand. Interested in upskilling your managers quickly and easily in core people management areas? Get in touch! Show less

    • Hong Kong
    • Environmental Services
    • 1 - 100 Employee
    • Senior Blended Learning Specialist
      • Dec 2016 - May 2017

      A HR professional and subject matter expert with extensive Employee Relations and HR management experience, who is currently working as a lead role within a new People Development function for circa 14000 colleagues. Wanting to expand my existing HR experience to include L&D, I have most recently been leading a new team to transition current traditional classroom learning to a fully blended solution.With responsibility for the design and delivery of a Blended Learning Strategy which seeks to optimise resources and improve efficency and value for the business over a 3 year period. Leading both content design and creation of blended learning programmes and materials in all core subjects including specialisms in:- Human Resources- People Management - Compliance Development e.g. Anti-Bribery and Corruption and Data Protection. - Onboarding and InductionOverseeing a small team of developers, external content suppliers, an external Learning Management System and data reporting, as well as managing key supplier and business stakeholder relationships. Project management of online content production. Show less

    • Senior L&D Advisor for Human Resources & Management Upskilling
      • Nov 2015 - Dec 2016

      Responsibility for designing and delivering a management upskilling strategy for a population of circa 1200 managers. Designing and delivering a range of bespoke HR management development programmes to senior managers, specialising in Employee Relations and People Management skills. Working closely with business stakeholders and the wider HR team to design and develop a range of HR development tools, including manager guides, online learning modules and practical case study workshops for senior managers. Sourcing and managing external suppliers to re-create interactive digital resources. Show less

    • United Kingdom
    • Vehicle Repair and Maintenance
    • 700 & Above Employee
    • Senior HR Business Partner (Interim Project)
      • Sep 2015 - Nov 2015
    • United Kingdom
    • Wholesale
    • 1 - 100 Employee
    • HR Governance, ER Litigation and Projects Manager
      • Apr 2014 - Sep 2015

      Identifying employment risks across the business, together with recommendations for risk reduction. Reviewing and auditing internal practices and procedures across function and the wider business to ensure Company compliance and appropriate risk reduction. Undertaking and implementing a variety of HR projects from business acquisitions, New employee Benefits and resource reassessments. Senior Management and HR Team Development. Providing Employment Law Advice and Support to the HR Director and Senior Management Team. Employment Tribunal Claims Management. Risk Management & Assessment. Legal Budget Management. Conciliation and Settlement Discussions and production of associated documentation. Overseeing contentious cases and ensuring commercially driven results. Production and maintenance of Company branded Employee Handbook, HR policies and procedures and legally compliant contracts of employment for all levels. Management and maintenance of HR online systems. Show less

    • United Kingdom
    • 1 - 100 Employee
    • Employee Relations & Policy Development Manager
      • Jul 2011 - Mar 2014

      Creating and developing an Employee Relations & Administration function within a shared services environment. Managing a shared service Employee Relations & Administrative team and function for over 10,000 employees. Ensuring delivery against the Company Service Level Agreement. Senior Management and HR Team Development. Providing Employment Law Advice and Support to the HR Director and Senior Management Team. Employment Tribunal Claims Management. Risk Management & Assessment. Legal Budget Management. Conciliation and Settlement Discussions and production of associated documentation. Overseeing contentious cases and ensuring commercially driven results. Production of Employee Handbook, HR policies and procedures and legally compliant contracts of employment for all levels. Management and maintenance of HR online systems. Show less

Education

  • CIPD
    Post Graduate Diploma, MCIPD
    2017 - 2018
  • University of Wolverhampton
    Batchelor of Law, Law
    2002 - 2005

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