Experience

Strode's College

• Education Administration Programs
• 1 - 100 Employee

• Learning Centre Coordinator

  • Aug 2014 - Present

  I line manage the team in the Learning Centre. I see students for 1-1s for study skills and pastoral support. I assist with organising exams and putting in place access arrangements. I work closely with the ALS making sure support is in place for students. I help out at open evenings. I liaise with admissions on introductions days/year 10 days and enrolment to look at ALS arrangements. I have taking part in many training courses during my time at Strode’s including Growth Mindset, excelling under pressure, regular safeguarding and Equality and Diversity training. I co-ordinate the fitness to study procedures and communicate with teachers, parents and students on a daily basis by telephone, email and face to face. I provide statistics on a termly basis and collect learner voice to see what impact our support is having on students. I work closely with student services to work towards providing an outstanding service to students.



Kingston College

• United Kingdom
• Professional Training and Coaching
• 200 - 300 Employee

• Exams Assistant

  • Aug 2013 - Aug 2014

  I organised exams on a weekly basis. I checked over seating and access arrangements for the summer exams. I had to think on my feet, and make decisions when problems occurred. I had to make sure that I was up to date with the rules for different exam boards. I had to liaise with teachers about exams and with students on a weekly basis. I had to contact exam boards with queries I had. I organised exams on a weekly basis. I checked over seating and access arrangements for the summer exams. I had to think on my feet, and make decisions when problems occurred. I had to make sure that I was up to date with the rules for different exam boards. I had to liaise with teachers about exams and with students on a weekly basis. I had to contact exam boards with queries I had.



Strode's College

• Education Administration Programs
• 1 - 100 Employee

• Attendance Officer and Learning Support Assistant

  • Nov 2012 - Aug 2013

  I contacted students about attendance issues. I liaised with parents and teachers to help solve problems. I dealt with attendance enquiries face to face, by email and by telephone. I worked in learning support and helped students with revision and gave study skills advice. I managed a silent study area to make sure it was used as it should be. I contacted students about attendance issues. I liaised with parents and teachers to help solve problems. I dealt with attendance enquiries face to face, by email and by telephone. I worked in learning support and helped students with revision and gave study skills advice. I managed a silent study area to make sure it was used as it should be.



Richmond and Wandsworth Councils

• United Kingdom
• Government Administration
• 700 & Above Employee

• Volunteer Co-ordinator

  • Apr 2011 - Nov 2012

  I managed a visitor information stand at Richmond Station that was manned by volunteers. Other duties included recruiting volunteers, and manning the stand when volunteers were ill or did not turn up. The stand gave information on local attractions, local transport routes and London. I also updated the Visit Richmond website with events, and helped look after the Visit Richmond social media pages. I represented Visit Richmond at various fairs and festivals across the borough during the summer, to raise the profile of the borough and the Visit Richmond brand.

• Community and Visitor Information Officer

  • Aug 2008 - Apr 2011