Claire Mauricio

Customer Service Representative at IronRidge
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 1 - 100 Employee
    • Customer Service Representative
      • Jul 2022 - Present

      •Process information for direct distributor accounts by entering purchase orders into sales orders. •Investigate and resolve issues or complaints on a daily basis to drive long term customer satisfaction. •Facilitate weekly meetings with external partners to enable a channel of communication to address any discrepancies that may arise. •Adapt to internal/external changes by consolidating information across supply ops, buyers, and fulfillment to ensure seamless order processing and timely deliveries. Show less

  • The Bazaar Collection
    • Penngrove, California, United States
    • Small Business Owner
      • Feb 2020 - Aug 2021

      The Bazaar Collection is a small online retail store that specializes in chic women's clothing. - Manage sourcing and procurement of inventory, logistics and operations management - Drive social media marketing strategy - Perform competitive benchmarking to influence product curation - Event coordination to drive creative sales The Bazaar Collection is a small online retail store that specializes in chic women's clothing. - Manage sourcing and procurement of inventory, logistics and operations management - Drive social media marketing strategy - Perform competitive benchmarking to influence product curation - Event coordination to drive creative sales

    • United States
    • Online Audio and Video Media
    • 1 - 100 Employee
    • Brand Ambassador
      • Feb 2021 - Jun 2021

      -Recruit peers & organizations to test out the GIST App using social media networks to involve my community and get them interested. -Help lead focus groups to get feedback on the platform. -Attend focus groups and work together with product marketing and technology executives to provide updates and feedback. -Recruit peers & organizations to test out the GIST App using social media networks to involve my community and get them interested. -Help lead focus groups to get feedback on the platform. -Attend focus groups and work together with product marketing and technology executives to provide updates and feedback.

  • Bow n Arrow Clothing
    • Cotati, California, United States
    • Sales Associate
      • 2018 - 2019

      Bow n Arrow Clothing is a local women's clothing boutique in downtown Cotati, CA. -Increased product appeal and customer experience by interacting directly with 50 customers a day. -Modeled and posted content to social media to increase marketing outreach. -Stock, replenish and organize inventory with accuracy while maintaining attractive merchandise displays. Bow n Arrow Clothing is a local women's clothing boutique in downtown Cotati, CA. -Increased product appeal and customer experience by interacting directly with 50 customers a day. -Modeled and posted content to social media to increase marketing outreach. -Stock, replenish and organize inventory with accuracy while maintaining attractive merchandise displays.

    • Sales Associate
      • 2016 - 2017

      Obsessed Style and Beauty is a local women's clothing boutique in downtown Petaluma. -Responsible for welcoming and helping customers navigate products in the shop. -Assist customers with purchase decisions and increase sales. -Maintain the appearance of the store floor for visual marketing. -Utilized social media for marketing outreach. Obsessed Style and Beauty is a local women's clothing boutique in downtown Petaluma. -Responsible for welcoming and helping customers navigate products in the shop. -Assist customers with purchase decisions and increase sales. -Maintain the appearance of the store floor for visual marketing. -Utilized social media for marketing outreach.

Education

  • San Francisco State University
    Bachelor's degree, Bachelor of Science in Business Administration: Concentration in Marketing
    2020 - 2022
  • Santa Barbara City College
    Business Administration and Management, General
    2019 - 2020
  • Santa Rosa Junior College
    Bachelor of Business Administration - BBA, Marketing
    2017 - 2020

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