Claire Mauricio
Customer Service Representative at IronRidge- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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IronRidge - An Enstall Company
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United States
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Customer Service Representative
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Jul 2022 - Present
•Process information for direct distributor accounts by entering purchase orders into sales orders. •Investigate and resolve issues or complaints on a daily basis to drive long term customer satisfaction. •Facilitate weekly meetings with external partners to enable a channel of communication to address any discrepancies that may arise. •Adapt to internal/external changes by consolidating information across supply ops, buyers, and fulfillment to ensure seamless order processing and timely deliveries. Show less
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The Bazaar Collection
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Penngrove, California, United States
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Small Business Owner
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Feb 2020 - Aug 2021
The Bazaar Collection is a small online retail store that specializes in chic women's clothing. - Manage sourcing and procurement of inventory, logistics and operations management - Drive social media marketing strategy - Perform competitive benchmarking to influence product curation - Event coordination to drive creative sales The Bazaar Collection is a small online retail store that specializes in chic women's clothing. - Manage sourcing and procurement of inventory, logistics and operations management - Drive social media marketing strategy - Perform competitive benchmarking to influence product curation - Event coordination to drive creative sales
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GIST
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United States
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Online Audio and Video Media
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1 - 100 Employee
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Brand Ambassador
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Feb 2021 - Jun 2021
-Recruit peers & organizations to test out the GIST App using social media networks to involve my community and get them interested. -Help lead focus groups to get feedback on the platform. -Attend focus groups and work together with product marketing and technology executives to provide updates and feedback. -Recruit peers & organizations to test out the GIST App using social media networks to involve my community and get them interested. -Help lead focus groups to get feedback on the platform. -Attend focus groups and work together with product marketing and technology executives to provide updates and feedback.
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Bow n Arrow Clothing
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Cotati, California, United States
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Sales Associate
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2018 - 2019
Bow n Arrow Clothing is a local women's clothing boutique in downtown Cotati, CA. -Increased product appeal and customer experience by interacting directly with 50 customers a day. -Modeled and posted content to social media to increase marketing outreach. -Stock, replenish and organize inventory with accuracy while maintaining attractive merchandise displays. Bow n Arrow Clothing is a local women's clothing boutique in downtown Cotati, CA. -Increased product appeal and customer experience by interacting directly with 50 customers a day. -Modeled and posted content to social media to increase marketing outreach. -Stock, replenish and organize inventory with accuracy while maintaining attractive merchandise displays.
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Obsessed Style and Beauty
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Petaluma, CA
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Sales Associate
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2016 - 2017
Obsessed Style and Beauty is a local women's clothing boutique in downtown Petaluma. -Responsible for welcoming and helping customers navigate products in the shop. -Assist customers with purchase decisions and increase sales. -Maintain the appearance of the store floor for visual marketing. -Utilized social media for marketing outreach. Obsessed Style and Beauty is a local women's clothing boutique in downtown Petaluma. -Responsible for welcoming and helping customers navigate products in the shop. -Assist customers with purchase decisions and increase sales. -Maintain the appearance of the store floor for visual marketing. -Utilized social media for marketing outreach.
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Education
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San Francisco State University
Bachelor's degree, Bachelor of Science in Business Administration: Concentration in Marketing -
Santa Barbara City College
Business Administration and Management, General -
Santa Rosa Junior College
Bachelor of Business Administration - BBA, Marketing