Experience

Clee Tompkinson Francis
• United Kingdom
• Real Estate
• 1 - 100 Employee
• Sales Negotiator

  • Oct 2017 - Present

Stella & Dot Family of Brands
• Senior Stylist

  • Jun 2014 - Present


CP Training Solutions

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Freelance Trainer, Consultant & Coach

  • Apr 2012 - Present

  Experienced Freelance Business Trainer & Coach with varied portfolio to include Customer Service, Personal Development, Change Management, Leadership & Management, Human Resources Management, Equality & Diversity and other 'Soft skills' training. Providing: Consultation, design & delivery of bespoke training. Can also deliver your own Organisations training or off the shelf packages. One to one coaching sessions Experienced Freelance Business Trainer & Coach with varied portfolio to include Customer Service, Personal Development, Change Management, Leadership & Management, Human Resources Management, Equality & Diversity and other 'Soft skills' training. Providing: Consultation, design & delivery of bespoke training. Can also deliver your own Organisations training or off the shelf packages. One to one coaching sessions



The Defence Academy of The United Kingdom

• United Kingdom
• Defense and Space Manufacturing
• 100 - 200 Employee

• Business & Personal Development Trainer

  • Oct 2005 - Apr 2012

  Design and delivery of DACMT’s Portfolio of courses to all of MOD, Senior Civil Service, Industrial staff and Military personnel, adhering to the Trainer’s Ways of Working Assistant Course Director for suite of Customer Service Training courses Responsible for designing and updating Training courses Producing Training Needs Analysis Provide advice and consultation and training solutions service to MOD Customers Completing course evaluations & reports Meet or exceed trainer quality standards, customer satisfaction & performance targets Responsible for own continuing professional development, building course portfolio, increase subject knowledge & professionalism in accordance with trainer development paths. Design & delivery of cross Governmental CS training as part of 2012 programme Band D Assessment Centre Mentor to a Band E1 Coach to People Pay & Pensions Agency (PPPA) staff Show less



D PERS - PG DEV – PERSONNEL & DEVELOPMENT TEAM

• PERSONNEL AND DEVELOPMENT MANAGER

  • Aug 2005 - Oct 2005

  Line Manager for 1 Band E1 Personnel Officer Responsible for E1’s training & Development Responsible for managing MOD Graduate Training programme Design & delivery MOD graduate training Design and delivery of Introduction to MOD Courses Management and coordination of Outplacement Scheme Responsible for service Delivery of Resourcing (Recruitment and Interchange / Secondment), Learning and Development. Designing and coordinating Team Building Events Show less



PRICING & FORECASTING GROUP

• PFG TRAINING MANAGER

  • Mar 2004 - Aug 2005

  Line Manager for 1 administrative officer Manage the PFG Training contribution to meeting the key strategic outputs of the Personnel & Development Strategic working group Implementation of the key Personnel & Development strategies Production of Training plans and developing the training strategy of the Organisation Promote & raise profile of the training Organisation Responsible for providing Training Needs Analysis across all of PFG Provide consultation service and training solutions Responsible for development, design & delivery & evaluation of suite of training courses Managed project to review E1 role and produce E1 Development Strategy Rewrite new training processes for ISO Attend Engineering & Joint Training and Recruitment Advisory Panels Manage external supplier contracts Develop and maintain systems for action on feedback of perceived shortfalls in training requirements of all competence sets. Delivery of presentations to PFG Customers as required Show less



RAF Innsworth

• HRMS TRAINING MANAGER

  • Mar 2003 - Mar 2004

  Line Manager for one Band E1 personnel officer Training Manager for Implementation of HRMS (a major MOD Project) Provide training focus in relation to the scheduling and delivery of HR End User Training Plan the delivery of courses to meet business requirements Ensure training equipment & facilities are available at the appropriate time Deliver training to PTC HR community, and EUT Training to TLB HR User community Required to make decisions on a wide range of HR training issues associated with the RAF PTC project, and provide authoritative advice to senior management. Identify Super Users and assistant trainers Produce business cases for training and funding for senior management Compile Training schedules Arrange site surveys for mobile training facilities Liaise with commercial to ensure a robust agreement put in place with contractors Responsible for disseminating HRMS training information, leading training working group meetings and awareness briefing Disseminate post-training general awareness information to HQ Military and Civilian staff in the lead up to self-service Evaluate the effectiveness of training provision Contribute to all aspects of business change arising from HRMS implementation Produce assessment of training needs for second phase of PTC HRMS project, including requirement to brief line managers/individuals Show less



HQPTC, RAF INNSWORTH

• HR MANAGER

  • Aug 2001 - Mar 2003

  Line Manager for 1 Band E1, and 1 Band E2 personnel officers Responsible for Grade Managing the USVF bases across the UK Responsible for delivering a productive and effective HR service, providing strategic solutions and pragmatic operational HR support in-line with company policies, procedures, legislation and best practice. Promote and embed change programmes to ensure a high performance culture is constantly represented and delivered Provide advice and guidance ensuring HR best practice Coach, mentor and guide managers on people issues Deliver training workshops to managers to ensure they are confident when managing and developing teams Involvement in the management of recruitment activities Dealing with HR issues including redundancies, dismissals, change management, TUPE and pension issues, requiring up to date knowledge of employment law and best practice in HR Show less



JOINT SERVICES HANG GLIDING & PARAGLIDING CENTRE (JSHPC)

• OFFICE MANAGER/COURSE ADMINISTRATOR

  • Nov 1996 - Aug 2001

  Responsible for office management, course administration, maintaining centre accounts, book keeping, equipment accounts, student wellbeing, marketing, and promoting the Centre Responsible for office management, course administration, maintaining centre accounts, book keeping, equipment accounts, student wellbeing, marketing, and promoting the Centre