Claire Harding

Head of Commercial Learning and Capability at SUNTORY BEVERAGE & FOOD EUROPE
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United Kingdom, UK

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It's always great to work with Claire. A true driver of change and energising leader, acting with pace, creativity and passion. She continually strives to deliver best in class interventions and initiatives, looking to constantly improve performance of people, teams and the business in the right way. Having seen Claire in action and from working with her on various interventions over a number of years, she is an impressive trainer, facilitator and coach who delivers memorable and impactful learning experiences that make a difference to people personally and professionally.

Tim Cooper

Claire has worked with us for over a year now as a consultant on various commercial projects and I cannot fault her professionalism, high work standards, creativity, enthusiasm and quality of work. Claire challenged our commercial thinking, opened up new opportunities and thinks outside the box. Claire is a delight to work with, well networked and very commercially savvy. Claire and Think BIG Consulting is a great investment for any business that wants to push commercial boundaries and get outstanding results. I would not hesitate using her and her business again.

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Credentials

  • Having Difficult Conversations: A Guide for Managers
    LinkedIn
    Jan, 2021
    - Sep, 2024

Experience

    • United Kingdom
    • Manufacturing
    • 200 - 300 Employee
    • Head of Commercial Learning and Capability
      • Mar 2021 - Present
    • South Africa
    • Business Consulting and Services
    • Managing Director & Executive Coach
      • Jun 2011 - Present

      Sales, marketing, creativity and innovation, brand management, 3rd party partnerships, leadership and executive coaching, emotional intelligence coaching, performance coaching, career coaching, confidence coaching, team coaching and personality profiling. Sales, marketing, creativity and innovation, brand management, 3rd party partnerships, leadership and executive coaching, emotional intelligence coaching, performance coaching, career coaching, confidence coaching, team coaching and personality profiling.

    • United Kingdom
    • Food and Beverage Services
    • 200 - 300 Employee
    • Head of Capability
      • Jun 2020 - Mar 2021

      Build commercial capability, lead and support people through transformational organisational and cultural change. Lead on identification of our capability gaps to deliver strategic priorities, objectives and goals. Deliver a joined-up solution across technical, commercial and emotional intelligence skills, processes and systems to bridge the gap. Design, develop and deliver, or manage delivery of, capability development interventions (blended learning, training or coaching programmes) that are aligned to organisation strategy, goals and objectives. Lead Suntory’s Regional RGM (Revenue Growth Management) transformational capability change programme to fuel sustainable growth for good. Capability lead to support, scope, develop and deliver ‘One Suntory Marketing Academy’ across the region to grow our people and brands for good. Show less

    • United Kingdom
    • Consumer Goods
    • 200 - 300 Employee
    • COMMERCIAL CAPABILITY CONTROLLER
      • Sep 2017 - Jun 2020
    • United Kingdom
    • IT Services and IT Consulting
    • Experienced Commercial EQ Coach, Trainer and Facilitator
      • May 2011 - Sep 2017

      Diadem is a leading commercial skills training and coaching company. We help people improve their commercial performance, working with them to achieve their personal best through ambition, human intelligence and practice. We call it commercial confidence. It’s the equivalent of becoming a world-class athlete in negotiation, selling & influencing, account management, marketing, presenting, strategy, coaching and leadership & management. www.diademperformance.com Diadem is a leading commercial skills training and coaching company. We help people improve their commercial performance, working with them to achieve their personal best through ambition, human intelligence and practice. We call it commercial confidence. It’s the equivalent of becoming a world-class athlete in negotiation, selling & influencing, account management, marketing, presenting, strategy, coaching and leadership & management. www.diademperformance.com

    • Director FMCG Partners and Promotions - EMEA
      • Jun 2010 - May 2011

      Driving brand licensing revenue growth in Europe working with a large team of category & sales managers based in 18 local markets. Managed and negotiated global and European licenses with global FMCG or promotional partners. Also worked closely with the SVP worldwide promotions based in LA, and the global Theatrical group, to sell and negotiate film licenses maximising media exposure and promotional revenues from new releases. Driving brand licensing revenue growth in Europe working with a large team of category & sales managers based in 18 local markets. Managed and negotiated global and European licenses with global FMCG or promotional partners. Also worked closely with the SVP worldwide promotions based in LA, and the global Theatrical group, to sell and negotiate film licenses maximising media exposure and promotional revenues from new releases.

    • United States
    • Book and Periodical Publishing
    • 700 & Above Employee
    • Brands and Licensing Director
      • Jul 2007 - Apr 2010

      Brand and Licensing Director, Children's Books Head hunted back into the business, reporting to the MD and managing a department of 7. Responsible for: Full P&L, delivering and implementing a commercial and editorial publishing strategy, leading and managing a portfolio of brands and heading up all brand and film acquisitions. Brand and Licensing Director, Children's Books Head hunted back into the business, reporting to the MD and managing a department of 7. Responsible for: Full P&L, delivering and implementing a commercial and editorial publishing strategy, leading and managing a portfolio of brands and heading up all brand and film acquisitions.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • International Marketing Director - Home Entertainment
      • Jan 2007 - Jun 2007

      Strategic development, direction and implementation of marketing plans in line with budget for key international territories, motivating local marketing teams ensuring global success of DVD titles. Strategic development, direction and implementation of marketing plans in line with budget for key international territories, motivating local marketing teams ensuring global success of DVD titles.

    • Sweden
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Sales and Marketing Director
      • May 2005 - Dec 2006

      Managed the commercial teams including national accounts team, field sales team and marketing team, plus the division's M&P budget, delivering highly creative brand, channel and retail strategies to drive sales growth, profit and market share. Managed the commercial teams including national accounts team, field sales team and marketing team, plus the division's M&P budget, delivering highly creative brand, channel and retail strategies to drive sales growth, profit and market share.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Senior Category Manager - FMCG and Personal Care
      • Oct 2003 - Apr 2005

      Responsible for the UK, managing, selling and negotiating Disney brands and film licenses working with top FMCG partners such as; Coca Cola, Kellogg's, Gillette, Kimberly Clark and Nestle to name a few plus also worked directly with retailers for OL ranges. Responsible for the UK, managing, selling and negotiating Disney brands and film licenses working with top FMCG partners such as; Coca Cola, Kellogg's, Gillette, Kimberly Clark and Nestle to name a few plus also worked directly with retailers for OL ranges.

    • United Kingdom
    • Food Production
    • 700 & Above Employee
    • Senior Brand Manager, McCoy's
      • Jul 1998 - Oct 2003

      Formulated and implemented brand plans including brand repositioning, NPD strategy and need states mapping. Managed all agencies, a marketing budget of £3M and developed a full mix marketing campaign including TV advertising to reposition the brand. Formulated and implemented brand plans including brand repositioning, NPD strategy and need states mapping. Managed all agencies, a marketing budget of £3M and developed a full mix marketing campaign including TV advertising to reposition the brand.

    • Marketing Assistant
      • Mar 1997 - Sep 1997

Education

  • Bath University
    BSc 2:1 (Hons), DBA (Business Studies)
    1994 - 1998
  • DISC certified with PeopleKeys, Inc.
    DISC certified trainer and coach, personality and behaviour systems
  • Herrmann International
    Thinking style preferences, Accreditation partner
    2019 - 2019
  • RocheMartin - ECR coaching certification
    ECR certified practitioner, EQ (Emotional Intelligence)
  • The Coaching Academy - Diplomas
    Personal performance and executive leadership coaching
  • my360plus leadership model
    high performance competencies and behaviours for leaders, distinction
    2013 - 2013
  • Association for Coaching - affiliate member
    Certificate in Personal Development
  • Strengthscope Partnership - The worlds leading strengths profiling system
    Strengthscope, Accredited Partner
    2016 - 2016
  • TMSDI - Margerison-McCann Team Management Systems (TMS).
    Building High Performing Teams, Certified practitioner
    2015 - 2015
  • Strenghtscope Partnerships
    Accredited Partner, StrengthscopeTeam
    2016 - 2016

Community

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