Experience

Andrews Institute for Orthopaedics & Sports Medicine

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Medical Staff Coordinator

  • Oct 2019 - Present

  • Supports the front staff of the practice.• Serves as a point of contact for the office in the absence of practice manager.• Analyze provider schedule trends.• Develop office guidelines and materials for team members to reference. • Identify workplace safety and hazard concerns• Investigate patient complaints.• Manage process improvement projects. • Communicate on multiple levels between management and staff.

• Scheduler

  • Feb 2018 - Oct 2019

  • Obtains insurance eligibility and authorizations.• Arranges provider schedules according to scheduling templates.• Assists with office team engagement activities. • Accounts for charges and payments.• Communicate patient messages and concerns to clinical staff members.



University of West Florida

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant

  • Aug 2017 - Mar 2018

  • Worked closely with Health Sciences and Administration Chairperson. • Collaborated with the College of Health Assistant Dean with research goals. • Assisted lecturer with course objectives. • Familiarized with assignment goals and communicated goals with students. • Designed grading guides to assess students on assignments. • Analyzed scholarly articles to determine relevancy to research project. • Worked closely with Health Sciences and Administration Chairperson. • Collaborated with the College of Health Assistant Dean with research goals. • Assisted lecturer with course objectives. • Familiarized with assignment goals and communicated goals with students. • Designed grading guides to assess students on assignments. • Analyzed scholarly articles to determine relevancy to research project.



Sacred Heart Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Office Secretary

  • Nov 2015 - Feb 2018

  • Verified patient demographic information while checking patients in and out. • Clarified insurance authorizations. • Confirmed and creates patient appointments. • Addressed patient concerns and needs. • Recorded messages for clinical staff. • Reconciled co-payments and charges. • Conducted work on special projects. • Verified patient demographic information while checking patients in and out. • Clarified insurance authorizations. • Confirmed and creates patient appointments. • Addressed patient concerns and needs. • Recorded messages for clinical staff. • Reconciled co-payments and charges. • Conducted work on special projects.