Experience

Brilliant Earth

• United States
• Luxury Goods & Jewelry
• 400 - 500 Employee

• Fraud Investigation Associate

  • Feb 2022 - Present

• Fraud Investigation Assisitant

  • May 2021 - Feb 2022



Claire Madden Ceramics

• Washington D.C. Metro Area

• Freelance Ceramic Artist

  • Jun 2017 - Present

  Claire Madden Ceramics is a small business creating one of a kind ceramic pieces. I hand make each piece with the hope that it will bring comfort and character to any home. My business practices reflect my work as I strive to create thoughtful, honest, and unique pieces. Claire Madden Ceramics is a small business creating one of a kind ceramic pieces. I hand make each piece with the hope that it will bring comfort and character to any home. My business practices reflect my work as I strive to create thoughtful, honest, and unique pieces.



The Twisted Tulip

• Denver, Colorado, United States

• Floral Designer

  • Jul 2020 - May 2021



Blooms Reston Floral

• Reston, Virginia

• Floral Designer

  • Sep 2019 - Jul 2020

  - Design floral arrangements for business and personal clientele. - Prioritize tasks to ensure all objectives are completed on time - Assist with multi-scale events and weddings during development and on-site set-up - Maintain efficient and open line of communication with customers and team - Process and maintain orders through Dove POS and FTD - Collaborate with clients to ensure product embodies customer vision - Design floral arrangements for business and personal clientele. - Prioritize tasks to ensure all objectives are completed on time - Assist with multi-scale events and weddings during development and on-site set-up - Maintain efficient and open line of communication with customers and team - Process and maintain orders through Dove POS and FTD - Collaborate with clients to ensure product embodies customer vision



Moore Flowers Co

• United States
• Retail

• Social Media Manager

  • May 2019 - Aug 2019

• Floral Designer

  • Feb 2019 - Jul 2019

  - Floral designer and customer service specialist for a high volume florist. - I assisted customers with outstanding service to create custom orders - Designed unique, detail oriented arrangements for a wide range of customers - Worked closely with the lead wedding/event designer to create large scale arrangements, wearable florals, and installations - I collaborated with fellow employees and vendors to ensure all events were cohesive and within their timeline - Grew within the… Show more - Floral designer and customer service specialist for a high volume florist. - I assisted customers with outstanding service to create custom orders - Designed unique, detail oriented arrangements for a wide range of customers - Worked closely with the lead wedding/event designer to create large scale arrangements, wearable florals, and installations - I collaborated with fellow employees and vendors to ensure all events were cohesive and within their timeline - Grew within the company because of my ambition, time management, and organizational skills



Simply Roses Florist

• United States
• Events Services
• 1 - 100 Employee

• Floral Designer

  • Dec 2017 - Jan 2019

  - Successfully worked within multiple roles - Designed thoughtful floral arrangements for many different occasions - Provided customers with excellent service, in store, online, and over the phone - Communicated with wire services daily to ensure correct orders were placed and delivered within their desired time frame - I contributed to a clean and organized work environment both for the staff and the floral product - Successfully worked within multiple roles - Designed thoughtful floral arrangements for many different occasions - Provided customers with excellent service, in store, online, and over the phone - Communicated with wire services daily to ensure correct orders were placed and delivered within their desired time frame - I contributed to a clean and organized work environment both for the staff and the floral product



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Specialist

  • Feb 2017 - Aug 2018