Experience

National Bank Products

• United States
• Advertising Services
• 1 - 100 Employee

• Customer Service Representative

  • May 2019 - Present

  Warner Robins, Georgia, United States Ensures the customer orders are fulfilled by processing them according to company procedures. Is an organizational expert that can manage many orders at once and forward requests to the necessary departments. Responds to inquiries regarding status of order and resolves customer order difficulties.



Flowers By Karen

• United States
• Manufacturing

• Manager

  • Feb 2017 - Feb 2020

  Warner Robins, Georgia, United States Motivated employees during high volume shifts, created business strategies, created route schedules, and trained new staff. Researched, wrote, proofread, and edited all media content, implemented and managed media campaigns, and delivered public relations with communication plans.



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Associate

  • Oct 2016 - May 2019

  Kathleen, Georgia, United States Worked with POS systems and online ordering. Provided troubleshooting and technical assistance to customers. Assess the customer’s needs and translation into solutions. Coordinate with customers to resolve any billing inquiries. Act as the first point of contact for customers seeking help with products or technical issues.