Experience

FRANK G. GATES LIMITED

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Leasing Administrator

  • Nov 2019 - Present

  As the Leasing Administrator for Gates Leasing my responsibilities are to liaise with all our customers to ensure everything is running smoothly. Each month I am responsible for all invoices, I produce these by using a system called Kerridge. I am also responsible for all tax renewals, making sure all paperwork is up to date and Mot's have been carried out before I can tax each vehicle.On a daily basis I deal with penalty charge notices and liaise with our customers regarding these as… As the Leasing Administrator for Gates Leasing my responsibilities are to liaise with all our customers to ensure everything is running smoothly. Each month I am responsible for all invoices, I produce these by using a system called Kerridge. I am also responsible for all tax renewals, making sure all paperwork is up to date and Mot's have been carried out before I can tax each vehicle.On a daily basis I deal with penalty charge notices and liaise with our customers regarding these as well as liaising with the companies who originally sent these notices to make sure representation can go ahead.I am first point of call for customer queries, by email and phone, and liaise with other dealerships to give authorisation for any maintenance work needed to our vehicles.Since I joined Gates Leasing I have developed a new filing system, both manual and computer based, which has improved our systems tremendously.I am also responsible for the vehicle funding with blackhorse, which creates a line of credit for all vehicles on our books. Show more Show less



FLEET PARTNER SOLUTIONS LIMITED

• United Kingdom
• Human Resources Services

• Administrator

  • Jun 2018 - Nov 2019

  As an administrator for fleet partnership solutions my main responsibility is to complete licence checks for drivers and also make sure all drivers hold the correct insurance cover if they use their own vehicle for work purposes. On a daily basis I deal with emails and phone calls either from our customers or the drivers themselves. I have my own nominated customers that I need to look after and make sure any issues or queries that arise are dealt with professionally and promptly… As an administrator for fleet partnership solutions my main responsibility is to complete licence checks for drivers and also make sure all drivers hold the correct insurance cover if they use their own vehicle for work purposes. On a daily basis I deal with emails and phone calls either from our customers or the drivers themselves. I have my own nominated customers that I need to look after and make sure any issues or queries that arise are dealt with professionally and promptly. I work as part of small team liaising closely on a daily basis to ensure own and shared work flow is monitored and managed in accordance with customer and business requirements. Show more Show less



Fp mailing

• Germany
• Retail Office Equipment
• 1 - 100 Employee

• Office manager

  • Mar 2013 - Jun 2017

  As Office Manager my role was to support the ongoing development of the sales team by continually optimising processes to make them more efficient and effective for both the marketing team and the sales managers.This involved working on multiple projects with tight deadlines and delivering high quality and accurate results in an effective manner. My role included budget management for both costs and revenue as well as holiday and sickness entitlement.My strong communication… As Office Manager my role was to support the ongoing development of the sales team by continually optimising processes to make them more efficient and effective for both the marketing team and the sales managers.This involved working on multiple projects with tight deadlines and delivering high quality and accurate results in an effective manner. My role included budget management for both costs and revenue as well as holiday and sickness entitlement.My strong communication skills allows for idea generation and successful cross-team collaboration while delivering on the company's objectives. This involved working closely with both the CRM Manager and Telesales manager to optimise processes to make them more effective on a day to day basis. Show more Show less



Pitney Bowes

• United States
• Software Development
• 700 & Above Employee

• Account Manager

  • Jan 2011 - Mar 2013