Account Services

• Oct 2018 - Present

Administrative Assistant

• Oct 2016 - Oct 2018

Project Coordinator

• Nov 2012 - Sep 2016

- Managed and finalized all incoming embroidery orders.- Oversaw changes across multiple departments and assisted with the implementation of the new procedures.- Addressed all incoming general embroidery inquiries.- Served as a consultant for clients, providing style, design, and thread color recommendations.- Helped improve department work processes.- In-house multilingual liaison (Cantonese / Mandarin) interpreter between the Operations team and Warehouse staff.- Provided logistics support to internal team (over 250,000 garments shipped per year).- Created visual art samples for clients as needed.- Generated all garment barcodes for retail clients.- Created a database housing all available thread colors for easy accessibility.- Light office management duties and organization; ensuring timely ordering of necessary supplies.- Create training manuals on different roles.

Teacher / Tutor

• Apr 2012 - May 2014

- Organized, planned syllabus and taught subjects in summer classes (SAT Math and Math).- Provided One-on-One / Two-on-One private tutoring for all levels of Mathematics including SAT, Calculus, Pre-Calculus, Accelerated Math, Algebra-2, Algebra-1, Trigonometry, Geometry and Pre-algebra.- Participated in multi-grade homework helper program, specializing in general studies.- Communicated regularly with parents to provide student updates.- Counseled and encourages students to overcome their learning obstacles.- Strategized with students to create a plan of action to strengthen their academic weaknesses.

Multi-grade Tutor

• Jan 2006 - Aug 2009

-Participated in multi-grade after-school tutoring and mentoring program (Pre-school- 8th grade).-Guided homework support in addition to teaching comprehensive math curriculum.-Consistently challenged students and encouraged them to excel through proactive communication and support.-Organized, planned schedules, and taught in summer programs.-Maintained effective communication with parents to convey student status and discuss growth plans. -Participated in multi-grade after-school tutoring and mentoring program (Pre-school- 8th grade).-Guided homework support in addition to teaching comprehensive math curriculum.-Consistently challenged students and encouraged them to excel through proactive communication and support.-Organized, planned schedules, and taught in summer programs.-Maintained effective communication with parents to convey student status and discuss growth plans.

Mentor / Lab Assistant

• Aug 2008 - May 2009

-Mentored students in Physical Geography. -Provided one-on-one map tutorials in Physical Geography laboratory.-Set up and prepared microscopes and fossil samples for students during Paleontology laboratory session.-Answered questions in the laboratory session and during field trips.-Served in an Office Administration capacity for the Paleontology laboratory.-Strategized with students to create a plan of action to strengthen their academic weaknesses. -Mentored students in Physical Geography. -Provided one-on-one map tutorials in Physical Geography laboratory.-Set up and prepared microscopes and fossil samples for students during Paleontology laboratory session.-Answered questions in the laboratory session and during field trips.-Served in an Office Administration capacity for the Paleontology laboratory.-Strategized with students to create a plan of action to strengthen their academic weaknesses.