Claire Chen

Image Consultant at THE IMAGE CONSULTING
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • English Native or bilingual proficiency
  • Italian Professional working proficiency
  • Spanish Professional working proficiency
  • Mandarin Native or bilingual proficiency
  • French Limited working proficiency

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Bio

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Credentials

  • Acing Your Interview
    LinkedIn
    Nov, 2017
    - Oct, 2024

Experience

    • Design Services
    • 1 - 100 Employee
    • Image Consultant
      • Jul 2020 - Present
    • Canada
    • Retail
    • 700 & Above Employee
    • Fashion Production Assistant/ Merchandiser/ Assistant Buyer
      • Dec 2017 - Jun 2018

      • Assisted in product development of sleepwear, swimwear, hosiery and accessories by overseeing administrative aspects. • Organized the smooth running of the production process, communicated with global sourcing , design team and vendors by giving detailed tech pack, specs and fabric trims. • Created the accuracy of style information in FLEX software, style codes, color, season, FOB, garments costs and PO for each style. • Quality control for garments, checking for correct seam construction, finish stitching, trims, appropriate packaging and fabric standard. • Assessed and coordinated production sample , prototypes and conducting fittings and give comments during fitting and development to suppliers. • Maintained records of all line sheets in production for referral of merchandise. • Reviewed in lab dip approval regularly to ensure color is processed correctly for bulk dyeing before making into production. • Gained strong understanding of merchandising financials and the ability to manage profitability.

    • France
    • Retail Books and Printed News
    • Retail Operations & Senior Merchandising Specalist
      • Feb 2016 - Dec 2017

      • Responsible for the daily operations and sales reconciliation of 45 retail stores and I also ensure that monthly and yearly goals are met. • Work closely with the product team for stores opening, POP, sales events, and promotions, ensuring that the visual presentation is meets LXRandCo’s standards. • Travel and assist for pop ups in Canada, US, and Europe as we expand our potential market development in Hudson’s Bay and Lord& Taylor department stores. Had successfully turned couple pop up shops into permanent stores. • Support district and regional managers in evaluating and minimizing operation costs in context of stores profitability by managing supplies, fixtures and controlling inventory levels in all retail stores. • Analyze and evaluate monthly inventory to ensure profit & loss management, review performance data, administration and ensuring correct product information in ERP system, excel for report and suggest merchandise capacity for each retail floor space. • Create and implement a visual guideline, and train retail merchandising staff regularly.

    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Senior Head Retail Merchandiser
      • Oct 2014 - Sep 2015

      • Reported directly to the Marketing & Sales Director of merchandising, Ied the set-up of 12 stores liaised with the retail management team for new product launches and created floor displays. • Worked closely with creative team and handled various projects for monthly campaign layouts, signage, re-branding and holiday theme. • Collaborated with the marketing team, product development team and the inventory controller to facilitate upcoming promos and the phasing out of discontinued products and pricing strategy. • Managed and negotiated with suppliers, and vendors to source relevant fixtures, budget control, ensuring that visual merchandising projects including props and dried goods were delivered on time to stores. • Established and implemented merchandising standards, POP system and guidelines for each retail store. • Developed, devised and executed strategic plans/planograms for all stores that supported the merchandise and exceeded store sale objectives.

    • United States
    • Retail
    • 700 & Above Employee
    • YSL Retail Counter Manager
      • Sep 2013 - Sep 2014

      • Responsible for the scheduling. Supervised, coordinated and liaised with the marketing and visual team to execute counter events and new product launches. • Reviewed and analyzed business performance and calculating revenue needed to achieve company sales goals. • Implemented different strategies to improve customer service line management drive sales, increased profitability with operations and training tool. • Analyzed productivity reports with team member to ensure each had met their sales objective, and planned short & long-term goals to reach the counter target. • Led and mentored a small team of 4. We increased sales by 26% in 2013 for the Yves Saint Laurent beauty line, and that saw their national ranking improve from #5 to #4 in 2014.

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Store Visual Merchandiser
      • Sep 2012 - Sep 2013

      • In charge of weekly window mannequins styling and ensured the store maintained a high standard of visual impact through the use of new arrivals to update and re-freshen the look of the store • Weekly training with the sales team on current trends and styles in each shop. • Involved in monthly floor moves, in store strike points, and focal wall that showcased merchandise and highlighted new seasonal launches and trends, which were updated based on the directive guidelines. • In charge of weekly window mannequins styling and ensured the store maintained a high standard of visual impact through the use of new arrivals to update and re-freshen the look of the store • Weekly training with the sales team on current trends and styles in each shop. • Involved in monthly floor moves, in store strike points, and focal wall that showcased merchandise and highlighted new seasonal launches and trends, which were updated based on the directive guidelines.

    • Professional Makeup Artist
      • Jun 2011 - Sep 2013

      I was a senior makeup artist and I was a strong team player with a reputation for punctuality, professionalism and a friendly personality. I experienced in fact pace environments with the skill to create and adapt to change. I traveled store to store for makeup events, new product launch and worked with multiple clients to promote and train the newest makeup trends and skincare products to each individual client. I was responsible for 60% sales target and was able to delivery the expectations. I was a senior makeup artist and I was a strong team player with a reputation for punctuality, professionalism and a friendly personality. I experienced in fact pace environments with the skill to create and adapt to change. I traveled store to store for makeup events, new product launch and worked with multiple clients to promote and train the newest makeup trends and skincare products to each individual client. I was responsible for 60% sales target and was able to delivery the expectations.

    • Production Assistant
      • Jan 2009 - Mar 2009

      - Assisted in fabric sourcing, cutting patterns and coordinated textile sampling for Fall/Winter 09 Collection. - Supported the team in merchandising the showrooms for buyer's week. - Assisted in fabric sourcing, cutting patterns and coordinated textile sampling for Fall/Winter 09 Collection. - Supported the team in merchandising the showrooms for buyer's week.

    • Sales and Marketing assistant
      • Jan 2008 - Jul 2008

      • Freelance Stylist: Managed various projects, liaised with clients to create showrooms layout, prepared props, booked models, and arranged photographers’ wardrobe needs and put together outfits. Executed and planned specific looks and scouted shoot locations for photographers. • D&G Showroom: Assisted sales representatives to ensure the effective sales of luxury men’s and women’s wear and accessories. Maintained excellent client relations, communicated bilingually in English and Italian with buyers and vendors. Collaborated with visual team to ensure display met brand awareness.

    • Fashion Stylist/Makeup artist
      • Oct 2006 - Nov 2007

      - Assisted photographers in fashion selection and scouting shoot locations. - Applied make-up onto models under various lighting environments. - Liaised with showroom, press office, modeling agencies and magazines to arrange photographer's wardrobe needs. - Assisted photographers in fashion selection and scouting shoot locations. - Applied make-up onto models under various lighting environments. - Liaised with showroom, press office, modeling agencies and magazines to arrange photographer's wardrobe needs.

Education

  • Istituto Marangoni
    Master, Fashion Styling
    2006 - 2007
  • London College of Fashion
    Certificate, Fashion styling and media & Advanced make-up techniques
    2005 - 2005
  • Blanche MacDonald Centre - Fashion Design
    Diploma, Fashion Merchandising and Make-up Artistry
    2001 - 2003

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