Claire Brook

Office Administrator at Santander International
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Contact Information
us****@****om
(386) 825-5501
Location
St. Helier, Jersey, JE

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Experience

    • Jersey
    • Banking
    • 1 - 100 Employee
    • Office Administrator
      • Apr 2014 - Present

      I have worked in various departments during my time at Santander International and the specific skills and experience are shown below:- • Complete Risk Management Controls on a monthly basis. • Organise staff workloads prioritising where required. • Managing and processing all instructions relating to account maintenance. • Act as mentor for all staff. • Work as part of the Quality Review Team collating KYC/CDD documentation. • Deliver quality customer service both verbally and written • Managing and processing all KYC requests and monitor trigger events • Training new and existing staff members • Verifying certifiers and certifications • Collating translations • Data Input • Working alongside relationship managers. • Work alongside our financial crime team. • Deputise for my Line manager Show less

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Client Review Administrator
      • Dec 2012 - Mar 2014

      • Worked as part of a small team completing Business as Usual Establishing KYC/CDD • Transaction Monitoring • Performing PCR checks on all clients and connected entities • Assisting with the account opening process • The completion of weekly standing orders • The completion of static data • Maintaining and updating numerous registers where necessary • Worked as part of a small team completing Business as Usual Establishing KYC/CDD • Transaction Monitoring • Performing PCR checks on all clients and connected entities • Assisting with the account opening process • The completion of weekly standing orders • The completion of static data • Maintaining and updating numerous registers where necessary

    • Jersey
    • Banking
    • 1 - 100 Employee
    • KYC Administrator
      • May 2008 - Sep 2010

      Provided full KYC duties for all customers Provided full KYC duties for all customers

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • Project Support Officer
      • Jan 2005 - May 2007

Education

  • ICS Learn
    GCSE, Psychology
    1999 - 2000

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