Claire Brook
Office Administrator at Santander International- Claim this Profile
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Bio
Experience
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Santander International
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Jersey
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Banking
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1 - 100 Employee
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Office Administrator
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Apr 2014 - Present
I have worked in various departments during my time at Santander International and the specific skills and experience are shown below:- • Complete Risk Management Controls on a monthly basis. • Organise staff workloads prioritising where required. • Managing and processing all instructions relating to account maintenance. • Act as mentor for all staff. • Work as part of the Quality Review Team collating KYC/CDD documentation. • Deliver quality customer service both verbally and written • Managing and processing all KYC requests and monitor trigger events • Training new and existing staff members • Verifying certifiers and certifications • Collating translations • Data Input • Working alongside relationship managers. • Work alongside our financial crime team. • Deputise for my Line manager Show less
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Deutsche Bank
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Germany
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Financial Services
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700 & Above Employee
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Client Review Administrator
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Dec 2012 - Mar 2014
• Worked as part of a small team completing Business as Usual Establishing KYC/CDD • Transaction Monitoring • Performing PCR checks on all clients and connected entities • Assisting with the account opening process • The completion of weekly standing orders • The completion of static data • Maintaining and updating numerous registers where necessary • Worked as part of a small team completing Business as Usual Establishing KYC/CDD • Transaction Monitoring • Performing PCR checks on all clients and connected entities • Assisting with the account opening process • The completion of weekly standing orders • The completion of static data • Maintaining and updating numerous registers where necessary
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Santander International
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Jersey
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Banking
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1 - 100 Employee
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KYC Administrator
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May 2008 - Sep 2010
Provided full KYC duties for all customers Provided full KYC duties for all customers
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NHS England
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United Kingdom
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Hospitals and Health Care
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700 & Above Employee
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Project Support Officer
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Jan 2005 - May 2007
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Education
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ICS Learn
GCSE, Psychology