Program Manager, Energy Programs

• Nov 2022 - Present

Office Administrator

• Sep 2019 - Nov 2022

Workplace Coordinator

• Aug 2016 - May 2019

• Administer Workplace programs such as office supplies, snack program, happy hour and office catering.• Oversee Workplace building service needs such as HVAC and janitorial service. • Budgeting, purchasing, and invoice management.• Use of SAP for PR creation and approvals.• Event planning, for office events such as launch parties, wellness events, and other corporate celebrations for the office.• Support on-boarding of new hires.• Managing office security access system.• Space management.• Office move coordination.• Sort mail and maintain all incoming and outgoing shipments.• Maintain overall reception appearance & other common areas.

Receptionist

• Apr 2016 - Aug 2016

• Responsible for the daily running of reception, answering screening and transferring of allincoming calls• Greeting visitors to the building and directing them• Dealing with couriers and deliveries to the building.• Booking taxis, couriers, travel arrangements, planning ads, maps• Logging incoming and outgoing post• Booking meeting rooms and arranging for refreshments for longer meetings• Managing the general office e-mail account and forwarding e-mails to the relevant point ofcontact.

Business Centre Co-ordinator and Accounts Assistant

• Mar 2012 - Apr 2016

• Responsible for the daily running of reception, answering screening and transferring of all incoming calls.• Managing meeting room bookings, meeting and greeting clients/guests.• Sorting incoming mail and ordering local and international couriers.• In charge of building facilities including liaising with external maintenance contractors.• Managing and maintaining building security access system.• Responsible for ordering of kitchen stock and office supplies.• Processing supplier invoices.• Bank reconciliation.• Assisting the accounts team with monthly client invoicing.• Administrative support to company CEO and sales and marketing team.

Shop Assistant

• Jan 2009 - Mar 2012

• Customer service including dealing with customer enquiries and resolving customer issue, product returns and exchanges.• Till Operator.• Responsible for cash distribution and organisation of weekly staff rosters.• In store price control and store labelling.• Stock ordering and Merchandising. • Customer service including dealing with customer enquiries and resolving customer issue, product returns and exchanges.• Till Operator.• Responsible for cash distribution and organisation of weekly staff rosters.• In store price control and store labelling.• Stock ordering and Merchandising.

Programme Information Officer

• Jun 2008 - Aug 2008

• Answering incoming calls from clients enquiring about a range of government benefit programmes and discussing their eligibility and entitlement.• Resolving problems that may arise from changes to client’s benefits and entitlements.• Liaising with other departments to ascertain the status of client benefit applications.• Updating in-house database with client information and call logs.• Forwarding on application forms to potential applicants. • Answering incoming calls from clients enquiring about a range of government benefit programmes and discussing their eligibility and entitlement.• Resolving problems that may arise from changes to client’s benefits and entitlements.• Liaising with other departments to ascertain the status of client benefit applications.• Updating in-house database with client information and call logs.• Forwarding on application forms to potential applicants.

Fitness Technician

• Mar 2007 - Aug 2007

• Day to day reception duties including phone answering, meeting and greeting members and potential members.• Updating gym database with member’s progress and personal information and completing membership applications with new members.• Supervising all gym users. • Day to day reception duties including phone answering, meeting and greeting members and potential members.• Updating gym database with member’s progress and personal information and completing membership applications with new members.• Supervising all gym users.

Conference and Banqueting Waitress

• Nov 2005 - Apr 2006

Server and Function worker for a variety of fine dining events. Server and Function worker for a variety of fine dining events.