Experience

Carrier Luxury Holidays

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Assistant Manager

  • Dec 2021 - Present



Kuoni Travel

• The Trafford Centre, England, United Kingdom

• Store Manager

  • Apr 2021 - Dec 2021



Kuoni UK

• United Kingdom
• Travel Arrangements
• 200 - 300 Employee

• Assistant Manager

  • Jan 2017 - Apr 2021

  Luxury travel sales at Kuoni's busy Trafford Centre store Bespoke, tailor made service Expert worldwide travel knowledge Personal one-to-one service Overseeing a range of sales activities Ensuring high quality customer service Developing a team of well-infomred entusiastic & effective staff Meeting performance objectives Luxury travel sales at Kuoni's busy Trafford Centre store Bespoke, tailor made service Expert worldwide travel knowledge Personal one-to-one service Overseeing a range of sales activities Ensuring high quality customer service Developing a team of well-infomred entusiastic & effective staff Meeting performance objectives



Avios Group Limited

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Travel Consultant

  • Sep 1998 - Jan 2017

  Excellent product knowledge. Working to targets & incentives. First hand knowledge of product portfolio. Offering unrivalled customer service to all clients to ensure they have the best possible service and experience Excellent customer care skills. In depth Travel industry knowledge Luxury long haul knowledge. Self motivated and committed to achieving targets Able to work individually and as part as a team Knowledge of a variety of reservation systems Strong work ethic Excellent product knowledge. Working to targets & incentives. First hand knowledge of product portfolio. Offering unrivalled customer service to all clients to ensure they have the best possible service and experience Excellent customer care skills. In depth Travel industry knowledge Luxury long haul knowledge. Self motivated and committed to achieving targets Able to work individually and as part as a team Knowledge of a variety of reservation systems Strong work ethic



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Travel Consultant

  • Dec 1997 - Sep 1998

  Travel Consultant at British Airways Travel Shop Travel Consultant at British Airways Travel Shop



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Customer Service Manager

  • Nov 1992 - Sep 1997