Claire C.
Communications Administrator at Uniti Group Ltd (ASX:UWL)- Claim this Profile
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Bio
Credentials
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Body Language and Women at Work
LinkedInNov, 2020- Nov, 2024
Experience
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Uniti Group Limited
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Australia
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Telecommunications
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1 - 100 Employee
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Communications Administrator
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Mar 2022 - Present
As a Communication Administrator, my role is to establish and maintain effective communication systems, strategies, and policies within the organization. I collaborate with different departments to understand their communication needs and develop appropriate channels and tools for clear messaging. I oversee internal communication platforms like email newsletters and digital signage, ensuring important information is shared seamlessly. Externally, I manage social media platforms to provide accurate information to stakeholders. I stay updated with communication trends and use graphic design skills to create visually appealing materials. Additionally, I manage the organization's learning platform, working with IT and instructional designers to optimize functionality and develop engaging courses. Overall, I enhance communication, training, and learning experiences within the organization. Show less
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Learning and Development Assistant
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May 2021 - Mar 2022
I was responsible for monitoring and managing the Learning Management System to ensure its smooth operation. I actively identified any issues that arose with our documented processes and took the necessary actions to address them. Analyzing data for accuracy was another important aspect of my job, as it allowed me to provide valuable insights and recommendations to improve our quality control measures. Additionally, I was responsible for process documentation and preparing reports that pertained to employee activities, ensuring accurate and comprehensive record-keeping. I also played a crucial role in providing coaching feedback to staff members, helping them enhance their performance and reach their full potential. Lastly, I assisted with the day-to-day operations of HR functions and duties, contributing to the overall efficiency and effectiveness of our department. Show less
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Digital Marketing Executive
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Aug 2020 - Mar 2022
I assisted with the development and execution of digital marketing content, including eDMs and social media assets, to drive traffic to the company website. I was responsible for the daily management of various digital assets, ensuring they were up to date and performing optimally. Monitoring and reporting on digital analytics across the website, eDMs, and social media ads were also part of my responsibilities, allowing me to provide insights and recommendations to improve overall business performance. I assisted with coordinating tradeshows, information sessions, and training events, working closely with media, internal creative, and external production teams. Additionally, I contributed to brand tracking, insights, and reporting, including digital innovation of the account. My role was also to proofread collateral and ensure all legal terms and conditions were correct and compliant with our website. Lastly, I conducted market trends and research analyses to stay informed and make data-driven decisions. Show less
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Nestlé
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Switzerland
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Food and Beverage Services
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700 & Above Employee
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Social Media Listening Analyst
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Oct 2019 - Mar 2020
I consulted with stakeholders on topic definitions, social listening measures, and filters to define objectives and set deliverables for standard and custom reports. I was responsible for covering online social media consumer posts related to product/brand complaints and alerting markets to any potential crises. Additionally, I handled the setup of social listening tools, including configuring keywords, query parameters, and dashboards. I created and edited reporting deliverables in PowerPoint, Excel, and PowerBI formats, effectively transforming social data into a clear and concise story. Visualizing findings legibly through charts, tables, and infographics, I provided actionable insights based on factual data. I also exported and interpreted data from social listening tools, including volume, sentiment, conversation drivers, influencers, etc. Promoting and supporting continuous improvement initiatives was essential to my role, as updating standard routines based on specific assignments. Show less
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Harbour ISP
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Australia
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Telecommunications
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1 - 100 Employee
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Social Media Executive
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Sep 2018 - Sep 2019
I was responsible for effectively communicating business requirements through social media channels. This involved attracting and engaging target users or communities, addressing customer concerns, and facilitating online discussions. I created a comprehensive strategy to maximize the platform and its content, ensuring alignment with business goals. Providing regular measurement and status reports was a crucial part of my responsibilities. I also managed social media marketing campaigns and handled day-to-day activities like scheduling and posting content. I developed relevant content topics that resonated with our target customers. Additionally, I curated and managed all published content, including images, videos, and written posts. I actively monitored and listened to users, responding to them in a "social" manner while nurturing leads and driving sales. Overseeing the design elements of our social media presence, such as cover photos, profile pictures, ads, and landing pages, fell under my purview. Furthermore, I took on other tasks assigned by management to support overall marketing efforts. As part of my role, I represented the company's brand voice and values, ensuring a consistent and engaging online presence. Show less
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Education
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2021 - 2025
University of Santo Tomas
Juris Doctor -
2014 - 2018
Pamantasan ng Lungsod ng Maynila
Bachelor's degree, Mass Communication/Public Relations -
2010 - 2014
San Sebastian College - Recoletos de Manila
High School Diploma
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