Experience

Acorn Insurance and Financial Services Limited

• United Kingdom
• Insurance
• 300 - 400 Employee

• Head of Household- Non-Standard Underwriter

  • Apr 2015 - Present

  Development of a new Non-Standard Household Insurance product. Using underwriting and knowledge experience to produce premiums, rates and a product build.Dealing with new business & renewals, making sure the correct terms & premiums are offered on all non-standard and technical underwriting queries and making appropriate decisions within underwriting authority.Accessing structural reports for decisions on previously subsided properties, analysing flood areas, non standard construction amongst other non standard risks.Reviewing/underwriting and assessing risks to maximize growth and profitability.Working closely with claims/loss adjusters and fraud investigators. Making referral decisions outside of their DA and claims that have been referred from the Crime Unit for policies that have concerns around non-disclosure, voidance and fraud issues. Making my recommendations with the correct underwriting procedures.I have experience in Underwriting product build for the Aggregator sites.I can make prompt and sound decision within underwriting



RSA

• Household Underwriter

  • Mar 1999 - Apr 2015

  I am an enthusiastic, passionate Home Insurance Underwriter assisting Brokers and my colleagues with underwriting, pre-renewals and the most common telephone referrals. My main duties are dealing with the technical mailbox. This would include working closely with loss adjusters and claim handlers for referral cases that have been referred from the Crime Fraud Unit for policies that have concerns around non disclosure, voidance and fraud issues. The procedure would be to investigate their concerns and then recommending the correct underwriting procedures. I also give day to day support to my colleagues with walk over assists and telephone referrals for queries outside their license limits this would also include help with system queries and underwriting complaints from brokers. I also assist with home reviews to ensure the correct premium is being offered for the risk and that the appropriate terms are applied. I also have gained experience and skills in FNOL claims. Efficiently and accurately registering new home claims as the first point of contact between the customer and the company. Logging claims whilst demonstrating a detailed knowledge of insurance and insurance processes.