Cláudio Mangais

ICT Operation Engineer (Telecom & Network) at Coral FLNG S.A
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Contact Information
us****@****om
(386) 825-5501
Location
Mozambique, MZ
Languages
  • Português Native or bilingual proficiency
  • Inglês Full professional proficiency
Skills

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Manuel Gueche Macuácua Júnior

Claúdio Mangais is a Business-minded professional with some years of experience in supporting several environments. Determined and focused. Considered an expert in troubleshooting complex problems. Dynamic team player when interfacing with other staff members, vendors and end-users.

Cláudio Nunes

Highly skilled and very committed to delivery results in any task given

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Credentials

  • SAP Basic Fundamentals
    Ka Solution
    Sep, 2022
    - Nov, 2024
  • Introduction to Public Address and General Alarm - PAGA
    Ziztel Limited
    Mar, 2022
    - Nov, 2024
  • Satellite Communications
    ISS INTERNATIONAL SpA
    Jun, 2021
    - Nov, 2024
  • Understanding of Cisco Network Devices
    Cisco
    Feb, 2020
    - Nov, 2024
  • BOSIET - Basic Offshore Safety Induction and Emergency Training with Emergency Breathing System
    STC-Southern Africa
    Dec, 2021
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
    Cisco
    Feb, 2020
    - Nov, 2024

Experience

  • Coral FLNG S.A
    • Mozambique
    • Oil and Gas
    • 200 - 300 Employee
    • ICT Operation Engineer (Telecom & Network)
      • Jul 2020 - Present

      • Technical focal point of Telecom and Network Engineers in all Company premises (Maputo (HQ), Pemba Logistic Base and Offshore (FLNG)); • Technical Focal point for Homologation, Licensing, Sealing, and inspection process for all equipment onboard FLNG (Including spare parts), within Governmental Institutions, such as, INCM, INAMAR and IACM; • Telecom and Network Project Management and/or Supervisor, in coordination with ENI Mozambique (ERB) and ENI Headquarters (Italy - Milan) ICT Team; • Install, configure and monitor network equipment's (Routers, Firewalls, Switches, Access points, Videoconferencing, Cisco Unified CallManager, etc); • Install, configure and monitor Telecom Systems (VSAT, VHF, UHF, Satellite Phone, Microwave P2P Links, Fiber Optic, CCTV, etc); • Troubleshoot and resolve issues related to failures of passive and/or active equipment; • Periodic visit to all Company premises (Pemba Logistic Base and Offshore (FLNG)); • Ad hoc Offshore Telecommunication Engineer, whenever necessary; • Telecom Contract and Contractor management; • Prepare documentation for Telecom Tenders (e.g.: SOW, BoQ, PR, SSJ, Compensation Scheme, etc), and give all necessary support to Procurement team, whenever needed; • Assets managements, including inventory management; • Budgeting & Budget control (CAPEX & OPEX); • Assist user´s and Helpdesk/Systems/Security Engineers whenever necessary; • Provision of activity´s reports. Show less

  • Teledata de Moçambique, LDA
    • Specialist Network and Telecommunications Technician
      • Oct 2014 - Jul 2020

      • Planning and project management of Telecommunications Networks (LAN, WAN, WLAN, SDWAN, CCTV), according to the best practice of the equipment suppliers;• Data collection (needs), Design, installation and configuration of active network devices such as Switchs, Routers, highlighting the following functionalities and services: Switching(Vlan, InterVlan, Trunk, Access, Spanning tree, Etherchannel, DHCP Snooping), Routing via OSPF, EIGRP, Static and BGP, MPLS, MPLS VPN, VPN(L2 and L3), Tunnels, NAT, IP SLA, IP SLA EEM, QoS, Integration of authentication via radius server (Daloradius) and monitoring(SNMP V2&V3) to respond to Data Communication and Internet services;• Follow-up on all business new Dedicated Circuits installations process, ensuring compliance with specifications and completion within agreed upon timelines;• Planning, design and implementation of new corporate and residential customers solutions;• Implementation of security policies in the network infrastructures;• Configuration and management of automatic Backup on the essential network devices;• Network availability and performance monitoring through Nagios, MRTG, LogAnalyzer and Cacti in order to comply with SLA agreements;• Core Network management (IP/MPLS) and technical support to the Corporate Customers;• General Network Troubleshooting and solve issues identified;• Core Network drawing and documenting of associated Changes;• Participation in internal and external meetings (with Corporate Customers);• Create reports of activities, and failures in the Core Network and Corporate Customers. Show less

    • Helpdesk & IT Operator
      • Dec 2013 - Oct 2014

      * Base Transceiver Station (BTS) monitoring using Nagios – Helpdesk;* Remote and local customer support and Trouble Ticket opening and Closing;* Report more complex network failures to Engineering and Operations Department.* Systems Administration and Maintenance (Windows server 2008 R2 and 2003 Enterprise Edition - Active Directory, DNS and DHCP), Linux (CentOS, Fedora and Ubuntu Server);* Computers, Printers, photocopier hardware and software Installation, maintenance and repair;* Technical assistance to internal coworkers;* Create weekly reports of major service failures. Show less

  • Solution Internet Café
    • Mozambique
    • Computer Technician
      • Jul 2012 - Dec 2013

      * Computer General Maintenance (Hardware & Software). * Computer General Maintenance (Hardware & Software).

Education

  • Escola Superior de Ciências Nauticas
    Electronic and Telecommunications Engineering, 13
    2015 - 2019
  • CIUEM - Centro de Informatica da Univerdade Eduardo Mondlane
    CCNA Exploration
    2013 - 2014
  • Instituto Industrial e de Computação Armando Emilio Guebuza
    Medium Professional Technician, Computer System Programming
    2011 - 2013

Community

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