Chuck Kolakowski

Sr. Project & Portfolio Manager at ForHealth Consulting at UMass Chan Medical School
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us****@****om
(386) 825-5501

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5.0

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Mark Clark

Chuck brought much depth to his role at Keste. CEO & President Howard Moore quickly became reliant on Chuck's operational expertise. Leadership, including myself as HR Director, found his counsel to be sound. He comes to know the business, its people, and capabilities; and incorporated all that into a vision that aligned with the President, significantly increasing revenue. Mark Clark, SPHR & CBCP

Emmanuel Delpierre

Chuck is an exceptionally strong leader with excellent customer facing skills from the C-Level to individual team contributor. He will keep cool and calm in the most challenging client executive engagements and tough conversations. Chuck has demonstrated success in leading my enterprise clients through digital transformation of their customer experience to achieve their corporate goals. I wouldn't hesitate to place Chuck into any critical situation that requires strategic problem solving. Any organization would benefit from Chuck's expertise and leadership.

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Credentials

  • Project Management Certificate: The Kerzner Approach to Project Management Excellence
    International Institute for Learning
    Sep, 2004
    - Oct, 2024

Experience

    • United States
    • Business Consulting and Services
    • 200 - 300 Employee
    • Sr. Project & Portfolio Manager
      • Apr 2021 - Present

      Responsible for overseeing, planning, developing, and implementing large scale projects while strategically managing complex portfolios. The goal of this position is to ensure that large scale mission driven projects are executed within an established timeframe and budget utilizing established project management practices. Leads major project development, management, and implementation teams for large scale projects working with the Digital Solutions team and business leaders. Responsible for overseeing, planning, developing, and implementing large scale projects while strategically managing complex portfolios. The goal of this position is to ensure that large scale mission driven projects are executed within an established timeframe and budget utilizing established project management practices. Leads major project development, management, and implementation teams for large scale projects working with the Digital Solutions team and business leaders.

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Vice President of Customer Success
      • Jan 2020 - Sep 2020

      SAP Gold Partner responsible for new Business Development, Sales Operations, Profit and Loss, and Channel Management. Manage technical delivery teams responsible for delivering COVID-19 Analytics and Capacity Management Solutions with Predictive Analytics to hospitals and healthcare systems across North America. Accomplishments - Provided project oversight for a COVID-19 and Capacity Management with Predictive Analytics Solutions to SAP and Parkland Health Systems. - Built Sales Operations and Delivery processes with Project Management oversight. Show less

    • United States
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Vice President of Sales, Sales Operations and Project Management
      • Jan 2019 - Dec 2019

      Oracle Gold Strategic Partner and Salesforce Partner that develops and delivers enterprise solutions solving complex business challenges for consumer products, high-tech, communications, healthcare, industrial manufacturing, retail, financial, and service companies. Accomplishments - Built a Dallas Metroplex presence hiring a team of sales, pre-sales, and project managers - Built a first-year net new sales pipeline of $6M through business development and field sales - Built Sales and Sales Operations processes with Project Management oversight - Sold and delivered Salesforce Communities solution to The Los Angeles Film School Contributed to the following CriticalRiver Awards: - 2019 Oracle CEI HCM Cloud implementations - 2019 Oracle OSI Nomination for first OSI implementation with Nanometrics - 2019 Oracle Nomination for Specialized Partner of the Year – Oracle HCM Show less

    • Ukraine
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Principal - Independent IT Consulting
      • Aug 2017 - Jan 2019

      Worked as an Independent Consultant while finishing my Master's degree in Global Leadership. Worked as an Independent Consultant while finishing my Master's degree in Global Leadership.

    • United States
    • Defense and Space Manufacturing
    • 1 - 100 Employee
    • Vice President Sales, Sales Operations, and Project Management
      • Jan 2013 - Aug 2017

      Keste is a Strategic Oracle Platinum Partner and Salesforce Gold Partner that develops and deploys end-to-end enterprise solutions to improve industry best business practices through the implementation of Salesforce and Oracle solutions to its clients. As a member of the executive management team responsible for Sales, Business Development, Sales Operations and Project Management.

    • Director of Sales Operations and Project Management Office
      • Jul 2008 - Jan 2013

      Responsible for providing strategic and operational direction for all pre-sales and operational activities along with the implementation of consulting services for Keste with the objective and goal of maximizing growth and profit while providing leadership and management for sales, account management, project management, and customer support worldwide.

    • Telecommunications
    • 1 - 100 Employee
    • Director, Customer Service and Support
      • Jul 2007 - Jul 2008

      - Recruited by Turin Networks to rebuild their Customer Technical Support Center in Petaluma, CA while expanding the technical support operations center in Plano, TX. - Managed a 24x7 Customer Technical Assistance Center with over 75 employees serving 10,000 service requests per month. - Responsible for multi-business line proposals, customer service agreements, network engineering design & build, program/project management, installation services, field services, repair & return services, professional services, and 24x7 network operations center. - Launched managed service offerings increasing revenues by $14M. - Increased revenues by 30% and improved customer satisfaction. Show less

    • Vice President & General Manager
      • Oct 2004 - Jun 2007

      Led the sales, operations, project management, and customer service functions for this technical design, professional consulting, and network services solution company. Customer and project centric with P&L responsibility for $18M revenue and 115 geographically dispersed employees. Instrumental in growing company from $7M to $18M in thirteen months and increasing EBITA to 14.35%. Led the sales, operations, project management, and customer service functions for this technical design, professional consulting, and network services solution company. Customer and project centric with P&L responsibility for $18M revenue and 115 geographically dispersed employees. Instrumental in growing company from $7M to $18M in thirteen months and increasing EBITA to 14.35%.

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Vice President, Global Projects & Services
      • Sep 1998 - Oct 2004

      Responsible for $40M in project revenues, $25M operating budget, a staff of 175 geographically dispersed project managers and field engineers. Responsible for Optical Business Unit Sales and Marketing Proposal Team, Customer Service Agreements, Network Engineering Design & Build, Customer Program Management, EFI&T Teams, and 24x7 Network Operations and Technical Assistance Center for this global provider of telecommunications products, services, and solutions. Responsible for $40M in project revenues, $25M operating budget, a staff of 175 geographically dispersed project managers and field engineers. Responsible for Optical Business Unit Sales and Marketing Proposal Team, Customer Service Agreements, Network Engineering Design & Build, Customer Program Management, EFI&T Teams, and 24x7 Network Operations and Technical Assistance Center for this global provider of telecommunications products, services, and solutions.

Education

  • INSEAD
    Executive Program, International Business Management
  • Virginia Tech
    BA - Urban Affairs, Minor in Computer Science
  • Fuller Theological Seminary
    MA - Global Cross-Cultural Leadership
    2017 - 2019

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