Cheryl Jones
Visitor Experience Associate at Academy Museum of Motion Pictures- Claim this Profile
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Bio
Credentials
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Ordained Priest
CHURCH OF THE LATTER-DAY DUDE
Experience
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Academy Museum of Motion Pictures
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United States
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Museums, Historical Sites, and Zoos
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100 - 200 Employee
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Visitor Experience Associate
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Aug 2021 - Present
Engage with visitors in museum galleries while ensuring object safety. Provide information, ticketing, and visitor issue resolution at museum Welcome Center. Enforce gallery rules while maintaining a positive visitor experience. Serve as Academy Museum Workers United representative for Visitor Experience in collective bargaining negotiations. Engage with visitors in museum galleries while ensuring object safety. Provide information, ticketing, and visitor issue resolution at museum Welcome Center. Enforce gallery rules while maintaining a positive visitor experience. Serve as Academy Museum Workers United representative for Visitor Experience in collective bargaining negotiations.
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A Walk On Water
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Administrative Assistant
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Feb 2018 - Mar 2022
Managed online participant and volunteer accounts. Coordinated event reservations through correction of entry errors, management of volunteer and participant check-in lists, creation and distribution of event communications. Responded to email communications from Board members, sponsors, participant families, volunteers. Managed on-site volunteer check-in at West Coast events, oversaw Registration volunteers. Handled public inquiries at events and encouraged donations. Maintained organization website. Show less
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Knott's Berry Farm
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United States
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Entertainment Providers
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700 & Above Employee
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Merchandise Associate
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Mar 2020 - Aug 2021
Handled cash register sales transactions. Operated leather engraving machine and ensured quality of product. Assisted guests with purchases at stores throughout theme park and provided park guidance/information. Handled cash register sales transactions. Operated leather engraving machine and ensured quality of product. Assisted guests with purchases at stores throughout theme park and provided park guidance/information.
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Movies Made Me
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Fullerton, California, United States
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Host/Producer/Creator
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Mar 2015 - Mar 2020
Created and produced bi-weekly guest-based podcast exploring the influence of film on identity. Sourced and booked all guests. Set up audio equipment and recorded on location. Designed and maintained website. Coordinated social media marketing. Conducted extensive online research to learn the technical aspects of producing a podcast with no prior audio production experience. Appeared on podcasting panels at Comic Con events, where I provided a quick-start guide for new podcasters, synthesizing information from my research and experience. Show less
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Spirit Halloween
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United States
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Retail
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700 & Above Employee
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Retail Sales Associate
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Aug 2019 - Nov 2019
Assisted customers with purchase decisions and locating merchandise. Processed cash register transactions, including returns, exchanges and drawer counts. Stocked merchandise and maintained store appearance. Assisted customers with purchase decisions and locating merchandise. Processed cash register transactions, including returns, exchanges and drawer counts. Stocked merchandise and maintained store appearance.
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Surfer Jack Productions
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Venice, California, United States
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Production Coordinator
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Mar 2017 - Jun 2017
Broke down animated program scripts, tracking all character, background, prop, and music elements. Verified delivery and status of all element submissions and approvals. Tracked all added character dialogue, ensuring pick-ups were completed at next recording session and inserted into proper episodes. Created systems for tracking information, in consultation with Editor, Composer, Directors, and Producer. Broke down animated program scripts, tracking all character, background, prop, and music elements. Verified delivery and status of all element submissions and approvals. Tracked all added character dialogue, ensuring pick-ups were completed at next recording session and inserted into proper episodes. Created systems for tracking information, in consultation with Editor, Composer, Directors, and Producer.
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Hallmark Cards
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United States
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Retail
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700 & Above Employee
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Retail Sales Associate
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Oct 2016 - Mar 2017
Assisted customers with purchase decisions and locating merchandise. Handled cash register sales transactions, including returns and exchanges. Stocked merchandise and maintained store appearance. Assisted customers with purchase decisions and locating merchandise. Handled cash register sales transactions, including returns and exchanges. Stocked merchandise and maintained store appearance.
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OCMA / Orange County Museum of Art
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Education Department Intern
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Jul 2014 - Mar 2015
Researched artist history and interviews to create one-sheets of interesting information for use by museum guides in conducting tours with adults and children. Provided discussion-based school and public tours to museum visitors, adjusting to a broad range of ages, educational levels, and backgrounds. Assisted with the development and facilitation of educational art activities for fourth graders. Taught research-based skills to younger interns. Researched artist history and interviews to create one-sheets of interesting information for use by museum guides in conducting tours with adults and children. Provided discussion-based school and public tours to museum visitors, adjusting to a broad range of ages, educational levels, and backgrounds. Assisted with the development and facilitation of educational art activities for fourth graders. Taught research-based skills to younger interns.
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The Walt Disney Company
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United States
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Entertainment Providers
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700 & Above Employee
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Senior Guest Service Specialist
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Oct 2002 - Aug 2012
Promoted to senior specialist position, created to acknowledge my leadership and mastery of departmental procedures. Developed standard operating procedures for all department processes and created a detailed handbook for use by all guest service specialists. Coordinated urgent and creative solutions to unique guest issues while working within program guidelines, by cooperatively collaborating with contacts across Disney national business units. Advocated for our programs and guests as department representative in weekly conference calls with corporate marketing and program principals. Show less
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DreamWorks SKG
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Movies and Sound Recording
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Visual Effects Coordinator
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1997 - 1997
Tracked and ensured delivery of all elements for 153 Visual Effects for feature film, "MouseHunt". Produced daily and weekly status updates for distribution to all production departments and studio. Handled all Visual Effects related questions, concerns, and clarifications from vendors, production, and studio. Tracked and ensured delivery of all elements for 153 Visual Effects for feature film, "MouseHunt". Produced daily and weekly status updates for distribution to all production departments and studio. Handled all Visual Effects related questions, concerns, and clarifications from vendors, production, and studio.
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Education
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2012 - 2013
University of Exeter
Master of Arts - MA, History -
California State University, Fullerton
Bachelor of Arts - BA, Communications: Radio/TV/Film
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