C.J. Howard, CBCP, ITIL, COBIT

Senior Manager, Technology Solutions at Federal Reserve Bank of Dallas
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Contact Information
us****@****om
(386) 825-5501
Location
Frisco, Texas, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Dean Jenks

I had the pleasure of meeting CJ just a few short months ago and it already feels like I have known him for a very long time. From the minute I met CJ, he was extremely cordial and accommodating. He showed great passion, energy and enthusiasm each time we met and he was an extremely productive individual. I was able to see CJ take on a secondary project for his company, aside from his regular position, and he approached every aspect with great enthusiasm and a plan of action to get things done. CJ exemplifies great leadership qualities and he works tirelessly to make those around him productive and efficient. He is organized and efficient, and its no wonder he is leaned upon to take on additional responsibilities within his organization. All this and always with a great attitude! If would highly recommend CJ and look forward to working with him more in the future.

Matthew Miller, CEM, MBCP

In the last 3 years, CJ has been instrumental in my development. In looking back, I am astonished at the improvement that I've made professionally with CJ's guidance and support. CJ is the type of manager that seeks to grow his staff and help them become the best professionals they can be.

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Credentials

  • Product Management First Steps
    LinkedIn
    Aug, 2021
    - Nov, 2024
  • Leading SAFe Course 5.1
    Scaled Agile, Inc.
    Jul, 2021
    - Nov, 2024
  • DevOps Foundations
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • COBIT 5
    ISACA
    Aug, 2018
    - Nov, 2024
  • ITIL Foundation Certified
    ITIL
    Jan, 2017
    - Nov, 2024
  • Certified Business Continuity Professional (CBCP)
    Disaster Recovery Institute International (DRII)
    Jan, 2007
    - Nov, 2024

Experience

    • United States
    • Banking
    • 700 & Above Employee
    • Senior Manager, Technology Solutions
      • Aug 2021 - Present

      DevSecOps, DevOps Engineering, Software Quality Assurance, Database Administration and Middleware DevSecOps, DevOps Engineering, Software Quality Assurance, Database Administration and Middleware

    • United States
    • Banking
    • 700 & Above Employee
    • Senior Manager, IT Operations
      • Jan 2020 - Jan 2021

      Responsible for IT Network and Telecommunications, IT Asset Management, and IT Change & Configuration Management

    • Senior Manager, IT Operations
      • Jan 2019 - Dec 2019

      Responsible for IT Asset Management, Change & Configuration Management and Records Management- Graduated from the Bank's Career Development Program- Team awarded the Bank's Vanguard Award for Process Improvement and Innovation (1 of 3 awarded in 2019)- Virtualized Change Advisory Board (CAB) functions through collaborative process improvement process and automation- Reduced change implementation wait times by 70% - 85%- Modified process workflows and approvals in alignment with more effective and efficient risk management protocols Show less

    • Senior Manager, IT Operations
      • May 2018 - Dec 2018

      Responsible for Business Continuity, IT Change & Configuration Management and Records Management

    • Senior Manager, Business Continuity
      • Jan 2017 - May 2018

      - Inducted into the Bank’s Career Development Program for top performers (2017)- Team awarded the Bank’s Vanguard Award for Collaboration (2017)- Co-led employee club philanthropic effort recognized as a top 10 Dallas corporate fundraising team (2017)- Team awarded the Bank’s Vanguard Award for Superior Business Results (2016)- Top three team for the Bank’s Team of the Year award (2015)- Recruited, developed and retained highly qualified staff to meet current and future business needs- Led cross-functional collaborations and workgroups for high-profile special projects Show less

    • Manager, Business Continuity
      • Aug 2011 - Dec 2016

      - Responsible for managing the Business Continuity function and staff for the Eleventh District of the Federal Reserve.

    • Business Continuity Senior Analyst
      • Jun 2010 - Jul 2011

      Responsible for supporting special projects and assignments for the Business Continuity Manager and Vice President.- Implemented an engagement program to evaluate customer needs and expectations- Developed a process to annually evaluate business continuity plans - Facilitated tabletop exercises for business areas and senior management- Performed monthly budget variance analysis

    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Business Continuity Team Leader
      • Feb 2008 - Jun 2010

      Responsible for managing a global enterprise business continuity program and leading a team of 100+ business unit plan coordinators in over 30 countries to develop functional, process-oriented plans consistent with company standards and best practices. • Implemented newly formed enterprise-wide business continuity program • Facilitated development of business continuity plans (BCP) at 110 business locations in more than 30 countries in 12 months • Designed and delivered an ongoing global training and exercise program for a team of 100+ business continuity planners and crisis management team leaders • Ensured compliance with annual continuity lifecycle; Plan, Train, Exercise, Attest • Conducted post-incident reviews following actual business interruptions • Designed and implemented a global pandemic response plan and training program; achieved readiness prior to the 2009 H1N1 outbreak Show less

    • United States
    • Government Administration
    • 700 & Above Employee
    • Asst. Emergency Management Coordinator
      • Jan 2001 - Feb 2008

      Responsible for operations level management; ensuring emergency preparedness and continuity of operations (COOP) plans were consistent across the organization. Role included crisis response activities including emergency operations center activations for two Presidential declared disasters. • Performed crisis management activities in the Emergency Operations Center (EOC) • Facilitated emergency preparedness, crisis response and continuity of operations planning across the organization • Authored and managed a grant program resulting in successful award of over $2 million dollars over three years • Delivered public awareness presentations to civic groups, businesses, medical facilities, schools, and other emergency/disaster support organizations Show less

Education

  • Southern Methodist University
    Transformational Leaderhip
    2021 - 2021
  • The Wharton School
    The Art of Strategic Persuasion
    2018 - 2018
  • Jacksonville State University
    Masters, Public Administration
    2002 - 2005
  • University of North Texas
    Bachelor of Science, Emergency Administration and Planning
    1995 - 2000

Community

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