Experience

Hypernode

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• Security & Compliance Officer

  • Jul 2017 - Present

  At Hypernode we host thousands of e-commerce shops, making us a prime target for cybercriminals. To keep ourselves secure we took a two pronged approach to security. A combination of both an ISO/IEC 27001 certification, and a focus on technical security on our hosting platform through 'Security Champions', allows us to secure our company, our data, and our customers.As Compliance Officer I worked with my team to make our company ISO/IEC 27001 certified. We write and implement company wide policies, and assist our coworkers in developing compliant processes and write out procedures. We run internal audits, and work with our mother companies to ensure we pass external audits.As Security Officer I assist our technicians in ensuring our platform is secure, complies with our security policies and best practices, and gets updated as new threats appear. I develop technical standards, and coordinate our technicians as they implement them. I implemented, and manage, our Responsible Disclosure system, putting me as the prime contact with external security researchers and organizations.I also assist our customers in securing their websites, advising them on best practices, and am the primary point of contact if they have Security or Compliance related questions, such as pre-project security checklists, or going through the results of periodic penetration tests. Show less

• Identity Access Management Engineer

  • Oct 2012 - Present

  At Hypernode, the Identity Access Management (IAM) team manages access to our information systems. We ensure (new) employees can access systems and data needed for their day to day work, and we configure our systems to prevent unauthorized access to our data, both from internal and external sources. We implemented a complete RBAC system, allowing us to easily work with our management team in determining who gets access to what , and why they need this.

• Senior Technical Support Engineer

  • Jun 2012 - Apr 2023

  At Hypernode we host thousands of e-commerce shops. We work with both agencies, and individual shop owners, and assist them in getting their webshop online, stable, fast, and secure.As Tier 3 Support Engineer, I am the final point for customers with highly technical issues, over a broad range of subjects. APM, Browsers, Caches, Databases, External API's, Front-end errors, Googlebot... I'm pretty sure I could finish the entire alphabet.Using a range of tools, from telnet to strace, from RFC's to documentation, everyday is filled with different problems and puzzles, as I assist customers through email tickets, phone, or chat.I also assist my Tier 1 and Tier 2 colleges with their issues, either by providing more data, more documentation, or just a fresh set of eyes. Show less

• DevOps Engineer

  • Apr 2009 - Jun 2016

  At Byte Internet I was responsible for the system management of over 200 clusters for web and database hosting. We managed over 2000 servers, both virtual and physical machines, and made sure we always have enough capacity for both normal growth and the expected and unexpected demand for more capacity or performance placed on our hosting solution by our customers.



Slik creative digital agency

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• System Administrator / Programmer

  • Sep 2007 - Nov 2008

  As System Administrator at Slik it was my responsibility to manage the servers and network, both in our home office and in our suite in the datacenter. This included both physical and virtual servers, used for software development, email- and website hosting, storage, backups and more. As System Administrator at Slik it was my responsibility to manage the servers and network, both in our home office and in our suite in the datacenter. This included both physical and virtual servers, used for software development, email- and website hosting, storage, backups and more.



PEAR

• Software Development
• 1 - 100 Employee

• PEAR Developer

  • Apr 2004 - Oct 2008

  As PEAR Developer I helped maintain and design several PHP based libraries that were released through the PEAR framework. As PEAR Developer I helped maintain and design several PHP based libraries that were released through the PEAR framework.



TransIP

• Netherlands
• Information Technology & Services
• 1 - 100 Employee

• System Administrator / Programmer

  • Aug 2006 - Aug 2007

  As System Administrator at TransIP BV it was my responsibility to manage the servers and network, both in the home office and in the datacenter. I performed regular maintenance on both the company's and their customer's servers in the datacenter, and assisted customers in the datacenter. I provided 2nd tier support for problems with (.nl) domain registrations or hosting problems, and worked with other programmers on the website, the administration consoles, the billing software and the domain registration software. Show less



Campai B.V.

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Analist / Server Administrator

  • Sep 2002 - Dec 2005

  As Server Administrator at Campai I was responsible for managing 20-50 Office Servers, as well as client workstations, both at our own office and at clients' offices. As Systems Analist I helped design and developed custom solutions for clients' specific office automation needs. * I designed and developed a Linux based central office server from scratch, including the installation, update, and deployment systems. * I designed and developed a central fax server that allowed office workers to send digital faxes through email, printers, or straight from existing software solutions * I helped develop a groupware system, providing webbased mail, contact and calendar services to clients. * I designed and developed a ticket system with a build-in billing system. Show less