Experience

Ragù Communication
• Italy
• Advertising Services
• 1 - 100 Employee
• Administrative Officer and Office Management

  • Feb 2022 - Present


GOTRIP TOUR

• India
• Airlines and Aviation
• 1 - 100 Employee

• Administrative and Executive Assistant

  • Nov 2018 - Feb 2022

  I worked at Gotrip Tour as an Administrative Assistant - Office Manager My daily tasks are: - Management of incoming/ outgoing calls - Management of Digital Agenda - Meeting, fairs, workshop, tours organization - Relations with professional lawyers, architects, accountants for handling practices related to the company's activities -Responsible for the use and management of company tools and related staff training - Staff management, hiring, timesheets, payroll - Purchase - Administrative support: invoice check /issue, bank reconciliation, supplier payment schedule Show less



Self-employed - Tour Leader

• Tour Leader/Tour Coordinator Freelance

  • Jan 2015 - Oct 2018

  I was the person responsible for the realization of the travel program, being the reference point for suppliers and travellers throughout the journey. My tasks: • Manage cash fund, tickets and documents of the whole group, know the main tourist laws, customs and currency formalities • Mediating always and with everyone (with the customers, with the local authorities, with the tourist guides, with the staff of service) • Represent the Travel Agency in front of suppliers and customers - verify and confirm all facilities and services - to check at the departure the presence of participants - provide participants with the detailed travel plan - ensure that the group (often made up of people who do not know each other until the time of departure) is well-blended and possibly homogeneous, promote good harmony and listen to the complaints of those who are not satisfied - provide general information on the places visited (although not replacing the tour guide) and provide assistance to solve those small or large inconveniences that may occur during a trip Show less



Fibernet Srl

• Italy
• Telecommunications
• 1 - 100 Employee

• Executive Assistant

  • Dec 2014 - Jun 2015

  From 2014 to 2015 I worked ay Fibernet Srl, a company located in Formello. My daily tasks were: • Manage phone calls • Manage the general manager’s agenda • Send monthly time report (35 employees) • Administrative support: VAT declaration, invoice sending/uploading, bank cross-check, supplier payments • Regular update of any sort of requested company documentation • Travel reservations – any kind flight/train tickets – hotel reservations, others • Event organization: workshop, company special events, soft skill courses Show less



Orogrammo

• Software Development

• Entrepreneur and Operation/Financial Officer

  • May 2010 - Dec 2013

  I started up and managed my own activity in gold market by opening two shops in Rome, I had experience in: • Research and hiring employees • Training of the employees • Management of account: invoice issue, public security register, payments • Management of relationship with clients, supplier • Promotion (newspapers, WEB) I started up and managed my own activity in gold market by opening two shops in Rome, I had experience in: • Research and hiring employees • Training of the employees • Management of account: invoice issue, public security register, payments • Management of relationship with clients, supplier • Promotion (newspapers, WEB)



Hewlett-Packard

• United States
• Information Technology & Services
• 300 - 400 Employee

• Assistant Manager - Hr Assistant

  • Sep 2005 - Apr 2009

  I was specialized in the management of logistic and event organization at Hr division support. My tasks: • Ensure familiarization of new employees giving them all knowledge about company procedures. I regularly had to check their participation in mandatory courses, to schedule certification • Travel reservations • Conference room reservations • Monthly check of time and expenses reports of all team • Administrative support and relative documentation archiving (illness, wedding, vacancy, assurance, benefits, purchases…) • Phone/mail assistance to Manager and his/her team Show less



The Technology Partners

• IT Services and IT Consulting
• 1 - 100 Employee

• Office Manager

  • Mar 2002 - Sep 2005

  I started up the office branch in Rome of the company: • Supervisor during the renovation of the office • Supplier research operating with the financial imposed budgets • Research and hiring of staff • Rapid adaptability in problem-solving as software installations, email configurations, management of shared spaces on company repository, knowledge management (books and software and its relative license monitoring the attribution) My business as usual activities: • Office management: reception staff training, logistics, supplier relationship, cash management • Events: workshops, company lunches/dinners, Christmas events, team building experiences • Logistic: management of workstations and their reservations providing to all team needs (cable-phone lines-printers…) reservations of meeting rooms, organization of coffee breaks • Archiving paper and digital documents • Archiving software and e-books (knowledge) • Travels: flights/train tickets, hotel reservations, full assistance for emergency • Account: monthly expenses and timesheet control – submission to administrative dept for payments Show less



Sina Hotels

• Italy
• Hospitality
• 1 - 100 Employee

• Groups and Banqueting Assistant

  • 2000 - 2002

  My tasks: • Manage reservations (answering the phone any kind of client from any part of the world- total 225 rooms about) • Inspection trips • Events management (weddings, Gala dinners for Rotary club, Lions …) • Manager’s agenda update • Manager’s assistant My tasks: • Manage reservations (answering the phone any kind of client from any part of the world- total 225 rooms about) • Inspection trips • Events management (weddings, Gala dinners for Rotary club, Lions …) • Manager’s agenda update • Manager’s assistant



Prince House Hotels

• Hospitality
• 1 - 100 Employee

• Manager Assitant /Booking Assistant

  • Apr 1994 - Feb 2000

  • Booking office • Contracting • Small events • Manager assistant • Booking office • Contracting • Small events • Manager assistant