Experience

Grand Cayman Marriott

• Group Sales Executive & Marriott Certified Wedding Planner



Grand Cayman Marriott

• Cayman Islands
• Hospitality
• 1 - 100 Employee

• Group Sales Executive & Marriott Certified Wedding Planner

  • Oct 2014 - Present

  Taking care of Wedding Local Market, Indian Weddings and International Groups.Directly assist Senior Sales Manager USA based East Coast, Caribbean and Latin AmericaDirectly assist Sales Manager USA based West Coast, Canada and UKLead Catcher for Cvent, HPN, MI Leads and CITY.Prepare sales-related documents throughout the sales process (e.g., Proposals, weddings and group contracts, or banquet event orders BEO)Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requestsDevelop and maintain positive working relationships with others; support team to reach common goalsPerform other reasonable job duties as requested by the team.Use sales techniques that maximize revenue while maintaining existing guest loyalty to MarriottRecognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience and event.Committed 100% with Site Inspections for Weddings and Groups Show less

• Sales Coordinator

  • Jun 2010 - Oct 2014

  Assisting with the design and preparation of statistical reports as needed.Sales Funnel Report Weekly and Monthly and Especial Corporate Monthly Report and keeping the track for Sales Lead Measure Report.Focused in Local Wedding Catering, as well as for the social segment such as Local Wedding Groups, Birthday Parties, Anniversaries, and Baby Showers, create and update promotional packages to achieve property's revenue goals and improve sales process.Assisting managers in preparation of various reports and presentations.Internal Client Communication (dealing with employees of all Depts. to ensure that every guest is taken care of).External Client Communication (direct contact with clients/guests.Follow -up calls; Inquiry calls.Client correspondence: proposals, letters, contracts, newsletters etc.Client Database Management and assist with Sales Blitzes/ Site Inspections.Office Management: Supplies, Filing Special Ordering, Creative Closet etc.Directly assist local sales team (4) and US- based team (2).MRDW Report.Preference Plus Program Coordinator: This innovative Program present the opportunity of a lifetime, designed especially for individuals in charge of booking hotel reservations and to reward members who appreciate and embrace the Marriott Culture by Booking Reservation. Show less



Grand Cayman Marriott

• Cayman Islands
• Hospitality
• 1 - 100 Employee

• Sales Administrator

  • Aug 2007 - Jan 2009



Kirk Freeport Plaza Ltd.

• Retail
• 1 - 100 Employee

• Sales And Service Specialist

  • Feb 2003 - Jun 2007

  My role was to greet customers when they arrive at the store and ask if they need assistance. to process sales transactions. Suggest upsell items to customers based on the items they have chosen and execute special orders for items that are not in stock or that we do not carry Call other stores when necessary to find items in stock to replace merchandise on the shelves, paying special attention to end caps. Arrange special sale and clearance items at the front of the store for maximum visibility Build rapport with customers and provide them with genuine guidance and support and train new sales staff as needed by management I also was assisting the managers from the Perfumery Warehouse, to receive merchandise such as all brands make up and perfume and doing inventory for each shipment. Show less



Fort Street Market

• Cayman Islands

• Customer Service Representative

  • Dec 2001 - Jan 2003

  Playing a fundamental role in achieving customer satisfaction and revenue growth objectives. My primary role was to assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals. Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change. Show less



Bufete Bustillo Torres

• La Ceiba, Atlántida, Honduras

• Legal Secretary

  • Feb 1996 - Jan 2001

  Coordinate office activities for Attorneys or Administrative Law Examiners, performing a variety of legal secretarial duties such as scheduling hearings, preparing legal documents and correspondence, docketing cases and maintaining court dockets and diaries, and providing information and direction to others. Also I Attended legal meetings, such as client interviews, hearings, or depositions, and take notes in order to prepare and process legal documents, papers, agreements. Coordinate office activities for Attorneys or Administrative Law Examiners, performing a variety of legal secretarial duties such as scheduling hearings, preparing legal documents and correspondence, docketing cases and maintaining court dockets and diaries, and providing information and direction to others. Also I Attended legal meetings, such as client interviews, hearings, or depositions, and take notes in order to prepare and process legal documents, papers, agreements.