Experience

Bark Social

• United States
• Hospitality
• 1 - 100 Employee

• CIARA - Check-in & Retail Associate

  • Aug 2022 - Present

  - Verify customer information to uphold business regulations - Handle company correspondence, phones and email, and respond to customers questions and concerns - Build loyal clientele through friendly interactions and consistent appreciation - Record customer financial and necessary personal information - Report daily customer retention sheet to provide information to improve quality of business - Demonstrate a professional and sympathetic response to all customer interactions - Verify customer information to uphold business regulations - Handle company correspondence, phones and email, and respond to customers questions and concerns - Build loyal clientele through friendly interactions and consistent appreciation - Record customer financial and necessary personal information - Report daily customer retention sheet to provide information to improve quality of business - Demonstrate a professional and sympathetic response to all customer interactions



Aerie by AEO, Inc.

• United States
• Retail
• 700 & Above Employee

• Senior Sales Associate

  • Apr 2021 - Jan 2022

  - Met sales projections, generated ongoing sales opportunities, and achieved company and individual KPI goals. - Maintained updated knowledge of new pricing, products, and promotions. - Served as a brand ambassador, developing and nurturing strong relationships with customers. - Greeted customers and provided them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company - Met sales projections, generated ongoing sales opportunities, and achieved company and individual KPI goals. - Maintained updated knowledge of new pricing, products, and promotions. - Served as a brand ambassador, developing and nurturing strong relationships with customers. - Greeted customers and provided them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company



The Knish Shop

• Pikesville, Maryland, United States

• Counter Attendant and Deli Clerk

  • Apr 2018 - Mar 2020

  - Maintained high standards of customer service during high-volume, fast-paced operations. - Cross-trained and coordinated scheduling with team members to ensure seamless service - Created an organized schedule for all employee's by verifying availability and flexibility. - Took initiative to improve work environment through organization of supplies and creating new systems to access necessary materials. - Maintained high standards of customer service during high-volume, fast-paced operations. - Cross-trained and coordinated scheduling with team members to ensure seamless service - Created an organized schedule for all employee's by verifying availability and flexibility. - Took initiative to improve work environment through organization of supplies and creating new systems to access necessary materials.