Sr. Project Manager

• Jan 2019 - Present

Project Manager, Enterprise AML PMO

• May 2017 - Jan 2019

- Plans, leads and executes large-scale and complex projects by implementing project plans and providing expertise and strategic guidance, by leading the related decisions through accountability and ensuring deliverable are met with project partners with measurable results- Lead effective project teams using negotiation and conflict resolution skills, and develop collaborative internal and external stakeholder relationships- Tracks and evaluates project progress and performance as it… - Plans, leads and executes large-scale and complex projects by implementing project plans and providing expertise and strategic guidance, by leading the related decisions through accountability and ensuring deliverable are met with project partners with measurable results- Lead effective project teams using negotiation and conflict resolution skills, and develop collaborative internal and external stakeholder relationships- Tracks and evaluates project progress and performance as it relates to the delivery of various projects to ensure adherence to schedule, funding, project scope, and contractual obligationsKey Achievements:• Managing a $12M enterprise wide system upgrade project that oversees various workstreams withengagements from external vendors, consultants and internal resources.• Managed and delivered a multi-million dollar regulatory project that enhanced data analytics capabilities across P&C and WM line of business Show more Show less

Project Manager, Market Insight Program - Contract

• Dec 2016 - May 2017

- Plan, manage, and communicate the progress of the projects to internal and external stakeholders- Develop and maintain project plans across multiple work streams- Develop product pricing model and marketing strategies- Work with vendors to ensure alignment between product launches and project objectives- Drive escalation prevention as needed to minimize negative risk to project outcomes- Develop strong working relations with vendors, members, and internal team members

Engagement Manager/Senior Consultant

• Jul 2015 - Jul 2016

- Worked with relevant stakeholders in establishing projects plans, assign responsibilities and work stream scopes to ensure project success- Managed project budget, schedule and resource plans to achieve client ROI target- Provided clear and timely project updates to clients and established strong client relationships by setting realistic expectations and providing recommendations on industry best practicesKey Achievements:• Managed a process and system implementation… - Worked with relevant stakeholders in establishing projects plans, assign responsibilities and work stream scopes to ensure project success- Managed project budget, schedule and resource plans to achieve client ROI target- Provided clear and timely project updates to clients and established strong client relationships by setting realistic expectations and providing recommendations on industry best practicesKey Achievements:• Managed a process and system implementation project for a large international commercial bank that achieved first year saving of more than 5M with increase in processing output and decrease in turnaround time• Led a supply chain improvement project for an international non-profit medical organization thatimproved fill rate percentage, decreased inventory and overtime costs • Improved and optimized the operation management process of a large international medical device company that resulted in worldwide cost savings in inventory, WIP and scraps Show more Show less

ERP Project Manager

• Apr 2012 - Jul 2015

- Planned, coordinated, tracked and managed implementation projects from post sales to go-live.- Worked with sales, technical staff and subject experts to ensure planned and executed deliverable are in alignment with the overall project plan- Developed and managed project schedule, budget, and resources across multiple work streamsKey Achievements:• Managed a system implementation project for a large Canadian Construction Management company that enable client to effectively… - Planned, coordinated, tracked and managed implementation projects from post sales to go-live.- Worked with sales, technical staff and subject experts to ensure planned and executed deliverable are in alignment with the overall project plan- Developed and managed project schedule, budget, and resources across multiple work streamsKey Achievements:• Managed a system implementation project for a large Canadian Construction Management company that enable client to effectively manage infrastructure projects with most up-to-date and accurate information• Managed a system implementation project for a multi-national Engineering Firm that provided overall performance transparency through workflow automation, real-time dashboard and analytical reporting tools• Implemented and re-engineered the Payment Management System for a publicly traded Canadian company in the Oil & Gas industry that reduced data entry time and increased daily processing volume• Improved and optimized the operation process and system for a large Singapore Construction Management company that resulted in increase in weekly processing volume. Show more Show less

Sr. Business Analyst - MBA Co-op

• Apr 2011 - Sep 2011

- Improved organization-wide Project Request process efficiency by recommending procedural changes, new prioritization criteria and utilization of alternative IT solutions to offer information transparency and quick response timeline- Led the development and implementation phase of an organizational-wide Document Sharing and Depository project, successfully launched the site within four month and received positive feedback from end users and management- Identified KPIs and Critical… - Improved organization-wide Project Request process efficiency by recommending procedural changes, new prioritization criteria and utilization of alternative IT solutions to offer information transparency and quick response timeline- Led the development and implementation phase of an organizational-wide Document Sharing and Depository project, successfully launched the site within four month and received positive feedback from end users and management- Identified KPIs and Critical Success Factors through data analysis and research, and used innovative presentation tools that successfully presented key recommendations to the leadership team- Identified and presented process and system inefficiencies in the existing Incident Management System by conducting system performance evaluation using mass data analysis, and developing process reports using various process modeling techniques Show more Show less

Administrative Coordinator - Corporate Risk Management and Patients & Family Relations

• Jun 2008 - Jul 2010

- Minimized financial loss and corporate risks for the hospital by providing assistance and suggestions on the planning and implementation process of risk response strategies, such as the Incident Management System and Codes Response Strategies- Gathered and analyzed mass financial and performance data that identified corporate risk and safety issues to assist the organization in making strategic decisions regard budgeting and service improvements- Offered valuable advice and mental… - Minimized financial loss and corporate risks for the hospital by providing assistance and suggestions on the planning and implementation process of risk response strategies, such as the Incident Management System and Codes Response Strategies- Gathered and analyzed mass financial and performance data that identified corporate risk and safety issues to assist the organization in making strategic decisions regard budgeting and service improvements- Offered valuable advice and mental support to concerned patients and families in a timely and professional manner; performed conflict resolution tactics when handling emotional or hostile complainants - Monitored and managed the Incident Management System and Feedback Monitor Pro through producing statistical reports and administrating user accounts and information updates Show more Show less

Accounting Assistant

• 2009 - Jun 2010

- Assisted in the preparation of Corporate Financial Income Statements- Assisted in the preparation of Individual Income Tax Returns using accounting software- Performed accounts payable and receivable duties by producing client invoices and recording account minutes

Legal Assistant

• 2007 - 20081 year