Experience

Feature

• IT Services and IT Consulting

• Store Manager

  • Jul 2022 - Present

  *Responsible for ensuring the store consistently achieves or exceeds quarterly sales goals and profitability goals through the effective use of client outreach and customer service.*Proactively managing and handling all inventory control-related issues and ensuring accurate inventory tracking.*Responsible for all aspects of Human Resources within the store (i.e., recruiting, hiring, training, and retaining top talent).*Maintain product stock levels, assess product sell-through to request new product, and maintain supply levels.*Ensure execution and maintenance of all Visual Guidelines as well as guaranteeing the visual presentation of the Store always meets or exceeds company standards. Show less

• Assistant Store Manager

  • Mar 2022 - Jul 2022

• Keyholder

  • Aug 2021 - Mar 2022


Winston Retail
• United States
• Retail
• 500 - 600 Employee
• Merchandise Coordinator

  • Feb 2022 - Apr 2022

EMERGING BLUE
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Product Fulfillment Associate

  • Sep 2021 - Dec 2021


SoleStage

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Sales Associate/Visual Merchandiser

  • Oct 2020 - Aug 2021

  * Place new consigned shoes, clothes and accessories on the sales floor * Rotate merchandise according to new releases, season, and brand * Stock and replenish merchandise according to merchandising layouts * Price merchandise, stock shelves, and take inventory supplies * Welcome customers into the store and help them locate items * Clean and organize the store, including the checkout desk and displays * Place new consigned shoes, clothes and accessories on the sales floor * Rotate merchandise according to new releases, season, and brand * Stock and replenish merchandise according to merchandising layouts * Price merchandise, stock shelves, and take inventory supplies * Welcome customers into the store and help them locate items * Clean and organize the store, including the checkout desk and displays



Theory

• France
• Restaurants
• 1 - 100 Employee

• West Coast Visual Merchandising Assistant

  • Dec 2019 - May 2020

  * Manage all visual needs for all Los Angeles stores including bi-weekly floor sets, window updates, product placement and marketing display * Interpret visual direction and inspiration provided by HQ to meet the unique needs of the store including space constraints and knowledge of clients * Submit photos to HQ visual team and make adjustments based on feedback * Analyze underperforming categories and determine visual strategies to help improve their performance with the collaboration of the Store Manager for all Los Angeles locations * Train store teams on visual merchandising standards and strategies while also developing a store visual DOR Show less



Inditex

• Spain
• Retail
• 700 & Above Employee

• Lead Visual Merchandising Coordinator

  • Oct 2014 - Dec 2019

  * Perform daily morning floor walk of entire store to determine tasks to be accomplished and execute daily action plans to increase sales based on reports, demographics, trends and seasonal themes* Style mannequins weekly, set-up special promotions display, manage stock levels and prepare for incoming shipment twice a week* Coordinate floor plans based on company directives while adapting and maintaining the company standards* Maintain communication with the regional and international team regarding product feedback, product suggestions and store updates* Train management and sales staff about product knowledge and merchandising expectations Show less

• Woman's Sales Associate at ZARA

  • Nov 2013 - Oct 2014

  • Approached and welcomed customers, responded to questions and provided outstanding customer service• Maintained an orderly appearance throughout the sales floor, restocked product and merchandised accordingly• Generated sales opportunities to achieve company and individual goals



School of Style

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Social Media/PR Intern

  • Oct 2013 - Jan 2014

  Managed social media channels and contributed with marketing ideas to help the business grow and keep the company vision. • Conducted social media updates on Facebook, Twitter, Pinterest, and blog posts to promote presence and engagement and become discoverable for potential pupils. • Assisted the Office Manager with administrative tasks including running errands, answering phones, responding to e-mail inquiries, graphic design projects, and organization in the office among other things. • Assisted with coordination of events and conferences including planning, organization, and managements of events. Show less



New York Life Insurance Company

• United States
• Financial Services
• 700 & Above Employee

• Licensed Agent

  • Oct 2012 - Oct 2013

  Met and connected with new clients to asses their financial needs, concerns, and goals on a one-to-one basis. • Networked, conducted seminars, administered events, and present lunch-and-learns with prospective clients to obtain leads and set a one-to-one meeting to uncover their needs and present solutions utilizing company products. • Maintained, nurtured, and supported ongoing communication with existing clients to become their trusted financial professional through implementing a personal and business marketing plan using a variety of systems. • Adhered to administrative duties including cold calling, calendar managing, scheduling and coordinating meetings, managing files, creating expense reports, application processing, and preparing business correspondence. Show less



AT&T Mobility

• United States
• Retail
• 1 - 100 Employee

• Lead Retail Sales Consultant

  • May 2008 - Oct 2012

  * Develop and attain customer experience and sales objectives for the store* Handled all administrative aspects for each sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders* Used resources wisely to resolve inquiries resulting in excellent customer satisfaction while earning top recognition in the district* Maintained up to date knowledge of the latest technology and competitive offers while exceeding quota earning a Silver Summit award Show less

• Sales Support Representative

  • Jul 2006 - May 2008

  Supported the performance of the store’s retail experience by ensuring award winning customer service, maintaining integrity of store operating procedures, and addressing customer needs promptly.• Responsible for ensuring extraordinary customer experience by facilitating the coordination of customers being welcomed, prioritizing transactions and advising of any wait time.• As the first point of contact and immediate liaison between the customer and the sales team, troubleshooting effectively and then resolving while following up on customer issues. • Worked extensively with team members to provide visual presentation with merchandise to encourage sales on high-ticket items to meet store’s goal. Show less



California State University, Dominguez Hills

• United States
• Higher Education
• 700 & Above Employee

• Administrative Assistant

  • Jun 2005 - Jun 2007

  Assisted in the maintenance of the day-to-day operations for the Department of Sociology and the Office Manager. • Answered high volume of incoming calls and in-person inquires from students, faculty, and staff and managed the faculty’s calendar; scheduled student meetings. • Promptly identified and successfully resolved conflict/ concerns as the first point of contact and immediate liaison between the student and the faculty. • General office duties including high volume of distribution, photocopying, faxing, shipping, and overseeing the ordering and maintenance of general office supplies. Show less