Cindy Shan

Optometrist at Remote Optometry
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Contact Information
us****@****om
(386) 825-5501
Location
Burnaby, British Columbia, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Mandarin Limited working proficiency

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Credentials

  • Fellow of the American Academy of Optometry
    American Academy Of Optometry
    Oct, 2022
    - Nov, 2024
  • Scleral Lens Basic Skills - Certificate of Completion
    SCLERAL LENS EDUCATION SOCIETY
    May, 2020
    - Nov, 2024
  • QPR (Suicide Prevention)
    QPR Institute
    Jan, 2016
    - Nov, 2024
  • Serving It Right
    go2HR - the resource for people in tourism
    Jun, 2018
    - Nov, 2024
  • Workplace Hazardous Materials Information System
    University of Waterloo
    Aug, 2017
    - Nov, 2024
  • First Aid CPR-A
    Canadian Red Cross

Experience

    • Canada
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Optometrist
      • Aug 2022 - Present

    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Writer/ Content Creator
      • Oct 2019 - Nov 2022

      • Author of multiple articles on this virtual platform dedicated to providing new healthcare professionals with education tools, mentorship, and job opportunities.• Featured in InSIGHT Studio videos: “Exiting Your Comfort Zone” and “Paying It Forward”.• Example articles: “Mental Health's Role in Optometry”, “Student's Guide to First Patient Encounter” • Author of multiple articles on this virtual platform dedicated to providing new healthcare professionals with education tools, mentorship, and job opportunities.• Featured in InSIGHT Studio videos: “Exiting Your Comfort Zone” and “Paying It Forward”.• Example articles: “Mental Health's Role in Optometry”, “Student's Guide to First Patient Encounter”

    • United States
    • 1 - 100 Employee
    • Writer
      • Apr 2020 - Apr 2021

      Author of various patient education oriented blog articles for a numerous optometric practices Author of various patient education oriented blog articles for a numerous optometric practices

    • Canada
    • Retail
    • Optometry Intern
      • Oct 2020 - Jan 2021

      • Performed comprehensive eye exams in an urban private practice setting• Fitted orthokeratology lenses and dispensed optical devices as per patients’ needs • Performed comprehensive eye exams in an urban private practice setting• Fitted orthokeratology lenses and dispensed optical devices as per patients’ needs

    • Canada
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Optometry Intern
      • Jul 2020 - Oct 2020

      • Provided emergency care in a rural setting with limited ophthalmologists in the surrounding area and the widest scope of practice in Canada, primarily managing anterior segment disease• Fitting of soft, RGP and mini-scleral contact lenses with use of topography and OCT• Practiced fine motor skills regularly (i.e. metal foreign body removal)• Performed advanced diagnostic testing for dry eye disease, posterior and anterior segment disease, and visual field analysis • Provided emergency care in a rural setting with limited ophthalmologists in the surrounding area and the widest scope of practice in Canada, primarily managing anterior segment disease• Fitting of soft, RGP and mini-scleral contact lenses with use of topography and OCT• Practiced fine motor skills regularly (i.e. metal foreign body removal)• Performed advanced diagnostic testing for dry eye disease, posterior and anterior segment disease, and visual field analysis

    • Canada
    • 1 - 100 Employee
    • Optometric Assistant
      • Jun 2019 - Jul 2019

      • Pre-tested patients, booked appointments and ordered glasses and contact lenses for patients.• Conducted contact lens training sessions for first time lens wearers. • Pre-tested patients, booked appointments and ordered glasses and contact lenses for patients.• Conducted contact lens training sessions for first time lens wearers.

    • Canada
    • Environmental Services
    • Summer Program Assistant
      • Jun 2018 - Aug 2018

      • Represents Fraser Riverkeeper at water-related events throughout Metro Vancouver and across the watershed• Supports Fraser Riverkeeper's Campaign for Water Literacy in Vancouver and builds connections with people, groups, and businesses who use and love BC’s waterways• Passionate about water and connects with the public on a personal level. • Represents Fraser Riverkeeper at water-related events throughout Metro Vancouver and across the watershed• Supports Fraser Riverkeeper's Campaign for Water Literacy in Vancouver and builds connections with people, groups, and businesses who use and love BC’s waterways• Passionate about water and connects with the public on a personal level.

    • Optometric Assistant
      • May 2015 - Sep 2017

      • Assisted in front desk reception tasks including placing orders, answering patient calls, booking appointments and making referrals. Communicated with patients to ensure a worry-free visit and made sure the schedule was running smoothly.• Pre-tested patients using various devices and diagnostic techniques. Experience with visual field tests, OCTs, tonometers and autorefractors. Assisted in procedures such as in instilling various dilation drops according to the doctor's directions and patient use of ortho-keratometry. • Worked with a team including optometrists, opticians, sales representatives, and receptionists to provide excellent patient care.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Customer Service Representative
      • Apr 2009 - Sep 2017

      • Provide exceptional customer service through taking orders in person and through the telephone in a fast paced work environment developing verbal and non-verbal communication skills and effective listening. Earned multiple perfect scores for mystery shopper evaluations. Experience with cash handling.• Prioritize tasks to maximize efficiency while communicating with multiple team members to prepare and successfully deliver orders, achieving recognition as the Pizza Hut restaurant with the fastest delivery times in the lower mainland.

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Residence Advisor
      • Jan 2016 - May 2017

      • Provided safe and secure living environment for residents by ensuring residents follow the residence life standards set by the UBC Residence Contract. Accurately documented instances where the contract was violated on the eRezLife program. • Hosted events of various sizes for residents targeted at addressing students’ academic, wellness and social needs. Planned programmes collaboratively in a group environment and individually.• Built a community within the assigned residence area and acted as a resource students could utilize for support and encouragement.

    • SCI Team Member
      • Jul 2014 - May 2016

      • Completed logistical tasks and brainstorm activities in preparation for an event directed towards the UBC Science students population• Co-chaired and worked alongside a team of students to plan events geared towards the academic and career based needs of Science students of all year levels

    • Jump Start Orientation Leader
      • Aug 2015 - Aug 2015

      • Facilitated the Jump Start Led two-week immersion program and led a group of 30 new-to-UBC students in various events around the UBC campus. Supported students in their transition into university life and informed students about campus resources. • Lived in residence with Jump Start participants and carried out responsibilities such as responding to emergency situations and following residence life protocols.

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Reading Assistant
      • Jan 2013 - Dec 2013

      • Aided students in establishing a stronger understanding of the English language while maintaining a patient and encouraging attitude using active listening, questioning and clarification to connect with the student. • Aided students in establishing a stronger understanding of the English language while maintaining a patient and encouraging attitude using active listening, questioning and clarification to connect with the student.

    • Canada
    • Museums, Historical Sites, and Zoos
    • 100 - 200 Employee
    • Membership Sales Associate
      • Jul 2012 - Sep 2012

      • Promoted sales of membership by interacting enthusiastically with customers and interpreting their needs to find them the perfect membership program which allowed experience in approaching and interacting with a variety of customers.• Welcomed members with a positive attitude as they enter, creating a delightful atmosphere for all individuals at the facility.• Operated complex computer software designed to update member profiles daily. • Promoted sales of membership by interacting enthusiastically with customers and interpreting their needs to find them the perfect membership program which allowed experience in approaching and interacting with a variety of customers.• Welcomed members with a positive attitude as they enter, creating a delightful atmosphere for all individuals at the facility.• Operated complex computer software designed to update member profiles daily.

Education

  • Northeastern State University
    Residency, Cornea and Contact Lens
    2021 - 2022
  • University of Waterloo
    Doctor of Optometry - OD, Optometry
    2017 - 2021
  • The University of British Columbia
    Bachelor of Science (B.Sc.), Integrated Science (Microbiology and Physiology)
    2013 - 2017

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