Cindy Martinez

Billing, Operations & After Hours at Three Way Logistics, Inc.
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Location
Corona, California, United States, US

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Billing, Operations & After Hours
      • Mar 2022 - Present
    • United States
    • Construction
    • 1 - 100 Employee
    • Accounts Receivable Representative
      • Oct 2021 - Present
    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Client Service Representative
      • Sep 2020 - Feb 2021
    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Sr. Customer Service / Project Manager
      • Sep 2019 - Feb 2020
    • Account Executive
      • Sep 2018 - Sep 2019

    • Tradeshow Specialist
      • Aug 2016 - Sep 2018

      Tradeshow Shipping Done Right:We understand each tradeshow is unique and special to you. 3-Way wants to make the tradeshow shipment experience stress free and as easy as possible. We will watch over your shipment with care so you can focus on other things. Our aim is to make each transaction a simple and pleasant experience. We’ve got the world covered with our 3-Way family, experience and expertise.Peace of Mind:Your business is an extension of our family. 3-Way wants to ensure your tradeshow shipping experience is stress free and goes as smooth as possible.100% Commitment:Your reputation is on the line when you exhibit at a tradeshow. 3-Way is 100% committed to your tradeshow exhibit success from start to finish.Great Support:Having a professional team ready and willing to assist you, 24 hours a day, is the core of our business. We are just a phone call, email or text message away. Let us help you do it right!!UNMATCHED PERSONAL ATTENTION:Each tradeshow is unique. We handle every customer and their requirements as "one of a kind". You will always talk to a tradeshow professional, never an automated system. We are the best in the industry!We Make It Happen:• Stellar Reputation• Competitive Pricing• International & Domestic Expertise• Continued Delivery on Promises• Reliability• On Site RepresentationDon't see something you need?Along with our standard set of tradeshow shipping services is our custom services made just for you. If you do not see a service you are looking for, feel free to contact us and we will make it happen. Show less

    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Rep.
      • Mar 2016 - Aug 2016

      ✗ Confirm pickups from previous day ✗ Provide quotes to customers & sales team ✗ Request spot quotes from multiple carriers ✗ Dispatch customer shipments (LTL/FTL, Same day, Expedite) ✗ Provide shipment status to customers ✗ Directly communicate with carriers ✗ Negotiate rate agreements with carriers ✗ Answer heavy phone ✗ Maintain multiple email accounts ✗ Tracking & tracing ✗ Provide daily updates to customers & sales associate (Expedite) ✗ Calculate freight density in order to obtain correct freight class ✗ Research re-classification & billing issues Show less

    • Onsite Account Rep.
      • Jan 2016 - Feb 2016

      ✗ Customer service ✗ Handle inbound/outbound freight at showsite ✗ Booth checks ✗ Maintain show manifest & running list ✗ Complete show site MHA form & make labels for exhibitors ✗ Quotes ✗ Handle exhibitor requests ✗ Load outbound trucks ✗ Assist exhibitors with show site move in & move out procedures ✗ Customer service ✗ Handle inbound/outbound freight at showsite ✗ Booth checks ✗ Maintain show manifest & running list ✗ Complete show site MHA form & make labels for exhibitors ✗ Quotes ✗ Handle exhibitor requests ✗ Load outbound trucks ✗ Assist exhibitors with show site move in & move out procedures

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service / Onsite Rep.
      • Nov 2011 - Jun 2015

      ✗ Book shipments from customer orders ✗ Inbound & outbound freight operations ✗ Negotiate & maintain carrier rates ✗ Track & trace daily shipments ✗ Resolve any shipment issues ✗ Customer billing & 3rd party invoices ✗ Process invoice adjustments ✗ Onsite rep. for Freeman Trans & Metro Trans ✗ Quoting & rating ✗ Accounts payable & accounts receivable ✗ Customer inquires ✗ Update customer payment manifest ✗ Book shipments from customer orders ✗ Inbound & outbound freight operations ✗ Negotiate & maintain carrier rates ✗ Track & trace daily shipments ✗ Resolve any shipment issues ✗ Customer billing & 3rd party invoices ✗ Process invoice adjustments ✗ Onsite rep. for Freeman Trans & Metro Trans ✗ Quoting & rating ✗ Accounts payable & accounts receivable ✗ Customer inquires ✗ Update customer payment manifest

    • United States
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Administrative Assistant
      • Jan 2006 - Sep 2011

      ✗ Collection & allocation of payments ✗ Monitor customer accounts for non-payment, delayed payment & other irregularities ✗ Maintain AR customer files ✗ Follow established procedures for processing receipts, cash, etc. ✗ Prepare bank deposits ✗ Investigate & resolve customer queries ✗ Process adjustments (credits) ✗ Communicate with customers via phone, email & US mail ✗ Process shipments into invoices ✗ Process monies received into multiple operating systems ✗ Maintain job folders & heavy filing ✗ Process contracts ✗ Answer heavy phones & deliver messages ✗ Manage & maintain sign in sheet ✗ Order supplies as needed for front office & other departments ✗ Misc. duties given by superiors Show less

Education

  • Norco High School
    General Education, General Studies
    1995 - 1999

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