Cindy Tremblay-Lechasseur

Claims Officer at La Capitale
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Contact Information
us****@****om
(386) 825-5501
Location
Delson, Quebec, Canada, CA
Languages
  • English Full professional proficiency
  • Français Native or bilingual proficiency

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Experience

    • Canada
    • Insurance
    • 700 & Above Employee
    • Claims Officer
      • Jun 2021 - Present

    • Canada
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Bilingual Accounts Receivable Specialist & Collections
      • Jan 2019 - Present

      Montréal, Qc

    • Bilingual Accounts Receivable Specialist & Collections
      • Oct 2017 - Jun 2021

      North Vancouver, BcTEAM WORK - Customer service, performing full cycle customer accounts receivable transaction processing in a high-volume environment, processing payments, refunds, deposits, application of payments, balancing, collections, account limit reviews and reconciliations, account customer service support in French and English, answering customer inquiries, ensure that proper procedures and authorizations are followed, performing credit checks on customers for large equipment orders, reviewing accounts aging with management on regular basis, verifying credit application forms, validating the customers registrations and creating/activating new accounts (data entry). Verifying contracts and related paper work such as approval letters for loan, lease and financing. Training new colleagues and help others with Excel, macros, spreadsheets or other tasks. Setting up payment plans according to the request or the account history, explaining the details, process and the terms to the customers then process and apply the monthly payment amounts according to each one of them. Payment plan negotiations.

    • Canada
    • Oil and Gas
    • 1 - 100 Employee
    • Administrator
      • Nov 2016 - Aug 2017

      Data entry & Admin; (Oilfield services) In a fast-paced environment with multiple deadlines, I did the camp booking, PPE (Personal Protection Equipment) tracking, workforce forecasting and submitted all required documents to the client. I entered daily progress into the database and developed a new Excel spreadsheet to efficiently track invoices. Data entry & Admin; (Oilfield services) In a fast-paced environment with multiple deadlines, I did the camp booking, PPE (Personal Protection Equipment) tracking, workforce forecasting and submitted all required documents to the client. I entered daily progress into the database and developed a new Excel spreadsheet to efficiently track invoices.

    • Canada
    • Construction
    • 100 - 200 Employee
    • Industrial insulator
      • Aug 2015 - Oct 2016

      Shop work, Industrial insulating, Blanket installing, Material handling and (Planing & measuring) to (get & make) the materials needed for each work locations. Shop work, Industrial insulating, Blanket installing, Material handling and (Planing & measuring) to (get & make) the materials needed for each work locations.

    • QC Inspector
      • 2016 - 2016

      Quality control for industrial insulating; (Industrial Insulation) By being organized & managing my time properly, I organized and recorded work completions and turn-over packages. Also, I paid attention to every detail when I inspected all work accomplished by the team. Quality control for industrial insulating; (Industrial Insulation) By being organized & managing my time properly, I organized and recorded work completions and turn-over packages. Also, I paid attention to every detail when I inspected all work accomplished by the team.

    • Canada
    • Oil and Gas
    • 1 - 100 Employee
    • Industrial insulator
      • Sep 2014 - Jul 2015

      Installing insulation, cutting and install metal sheets to cover the insulation. Installing blankets and reading isometrics. Installing insulation, cutting and install metal sheets to cover the insulation. Installing blankets and reading isometrics.

    • Telecommunications
    • 1 - 100 Employee
    • Sales Representative
      • Nov 2013 - Aug 2014

      (Telecommunication store) Providing support to sales and marketing administrative concerns, serve customers on the road and in-store. Balancing daily proceeds, submitting detailed survey reports, taking good care of business accounts with multiple lines and different plans to build and maintain relationships with our clients. Paying good attention to customer’s needs to be able to read between the lines.Fournisseur de produit et service en télécommunicationProduits(cellulaires & accessoires / Récepteurs / tablettes / routeurs / télephones résidentiel / téléphonie IP )ServicesService à la clientèle personnaliser ( forfaits internet résidentiel et commercial / forfaits cellulaire / forfaits télé / forfaits tablettes / cablage / réparation)-Vente au détail-Connaissance des produits et service -Utilisation de système de caisse (Acomba)-Étiquetage-Marchandisage -Ouverture et fermeture de magasin-Proposer produits complémentaire ou supplémentaire-Réception de produits-Recherche de nouveaux clients (Prospection)-Cold call

    • Stage en représentation
      • May 2014 - Jun 2014

      -Accompagné d'un Représentant pendant les rencontres pour des comptes corporarifs-Gestion des comptes-Faire des soumissions-Envoyer des listes d'inventaire des produits et service utiliser par les clients -Évaluer les dépenses encourue des projets ou déplacements à venir-Suivie -Appel de prospection-Prospection porte à porte

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Stage en Représentation
      • Jun 2014 - Jun 2014

      Représentation de produits WaldenFarmsRenouvellement d'abonnement Publications WebVisite de clients pour des commandes Représentation de produits WaldenFarmsRenouvellement d'abonnement Publications WebVisite de clients pour des commandes

    • Telecommunications
    • 1 - 100 Employee
    • Sales Representative
      • Jun 2012 - Nov 2013

      Fido & Rogers ; (Telecommunication store) Sales, merchandising and product facing (presentation). Administrative work such as employees schedule, updating promotions paper work and sales reports. Inventory, shipping and receiving merchandise. Accounting processing debit and credit card payments, filling out contract agreement and credit verification. Follow up with FedEx and customers on cellphone repairs. Fido & Rogers ; (Telecommunication store) Sales, merchandising and product facing (presentation). Administrative work such as employees schedule, updating promotions paper work and sales reports. Inventory, shipping and receiving merchandise. Accounting processing debit and credit card payments, filling out contract agreement and credit verification. Follow up with FedEx and customers on cellphone repairs.

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Contract Recruiter
      • 2012 - 2012

    • Canada
    • Retail
    • 700 & Above Employee
    • Cashier/Customer Service
      • 2010 - 2012

    • Canada
    • Retail
    • 200 - 300 Employee
    • Supervisor
      • 2010 - 2011

Education

  • Académie du savoir
    Certificat, MS Project
    2021 - 2021
  • Centre de Formation Professionnelle des patriotes
    Attestation d'étude Spécialisé Professionnelle, Représentation
    2014 - 2014
  • Centre de formation professionnelle des Patriotes
    Diplome d'étude professionnelle, Techniques de vente et opérations de vente
    2013 - 2014

Community

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