Cindy Thovson

Sales and Ops Support Administrator at Prophecy International Pty Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Sales and Ops Support Administrator
      • May 2020 - Present

    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Sales Administrator
      • Jun 2016 - Mar 2020

       Supports the Sales Team - directly aligned with the 2nd top producing Account Manager in the company ultimately helping to increase profitability  Responsible for producing accurate, detailed quotes  Manage vendor and supplier relations  Quote procurement and order approvals  Process RMAs  Order tracking, giving status updates to account managers, AP, and customers  Warehouse duties including shipping, receiving, distribution and organization of gear not drop shipped  Responds to customer emails and requests in a timely and professional manner  I was chosen to start a pilot program in New Delhi, India and responsible for training 10 new hires over the last 2 years  Traveled to India to provide hands on training in April of 2019 with the staff I had been training over WebEx  Other general office duties as needed, including: copying RFPs, scanning to email, catering, greeting visitors, etc.  Proficient in Microsoft Word, Excel, Outlook and Salesforce (CRM) Show less

  • Venture Technologies
    • Englewood, Colorado, United States
    • Business Support Administrator
      • Jun 2011 - May 2016

       1st point of contact when anyone that enters the facility  Responsible for answering the phones for Colorado, Wyoming, New Mexico and other remote offices  Participate in the on-boarding experience for new employees  Schedule and maintain calendars for multiple conference rooms  Maintain and distribute employee contact sheet  Track orders and give status updates to account managers and customers  Manage all of the virtual inventory – daily receiving millions of dollars in gear, that would then trigger the system to invoice the customer in Salesforce and Financial Force  Establish and maintain vendor relationships  Back up the warehouse manager with shipping and receiving  Back up accounts receivable (A/R) with customer invoicing  Enter accounts payables (A/P)  Gather information for bi-monthly reports  Involved in all company audits  Assists with many confidential human resource duties  Other general office duties, including: distributing faxes/mail, ordering office supplies, and catering  Works closely with, CEO, President, Marketing Manager, Account Managers, Inside Sales Rep, Purchasing Team and VP of Finance, often helping with special projects  Proficient in Microsoft Word, Excel, Outlook and Salesforce (CRM) some Financial Force (ERP) Show less

    • Office Administrator and Surgical Assistant
      • Jul 2002 - Apr 2011

       Responsible for all accounts payable & monthly bank reconciliations using QuickBooks  Complete bi-monthly payroll  Organize and keep each employee file updated and confidential  Track all vacation and personal time for each employee  Run monthly production and collection reports  Process dental insurance claims  Organize charts and review them for detail  Attend yearly OSHA meetings  Sterilize and label equipment per OSHA requires  Patient pre op and post op care instructions, including taking x-rays  Monitor patients during surgical procedures and occasionally assist the surgeon  Track and stock supplies on a weekly basis  Proficient in Excel, Word and QuickBooks  Process patient claims and electronically submit x-rays to NEA Show less

    • Administrative Assistant
      • Jan 1997 - Jan 2000

       Hired and trained new administrative assistants  Assisted several leaders with various projects  Responsible for accounts payable and was one of only three authorized to sign checks  Managed all building schedules (weddings, funerals, meetings, etc)  Tracked all donations over $250.00 & implemented yearly contribution letters  Set up email communication system for our 900 members  Tracked and ordered all office supplies  Updated and printed member directory  Hired and trained new administrative assistants  Assisted several leaders with various projects  Responsible for accounts payable and was one of only three authorized to sign checks  Managed all building schedules (weddings, funerals, meetings, etc)  Tracked all donations over $250.00 & implemented yearly contribution letters  Set up email communication system for our 900 members  Tracked and ordered all office supplies  Updated and printed member directory

Education

  • Abilene Christian University
    Business degree in Marketing, Business, Marketing
    1988 - 1992
  • Cherry Creek High School
    High School Diploma
    1984 - 1988

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