Entry Level Information Security Analyst

• May 2023 - Present

• Responsible for assisting in the implementation, monitoring, and maintenance of organization's information security policies and procedures. • Monitor network and system activity for potential security concerns. • Define & implement user roles in SQL, LicenseSpring Software, GitHub. • Participate in incident response, mitigation, and post-incident corrective action execution. • Responsible for assisting in the implementation, monitoring, and maintenance of organization's information security policies and procedures. • Monitor network and system activity for potential security concerns. • Define & implement user roles in SQL, LicenseSpring Software, GitHub. • Participate in incident response, mitigation, and post-incident corrective action execution.

Team Lead

• Oct 2022 - May 2023

• Demonstrated exceptional dedication, strong leadership skills, and a results-driven approach that lead to a promotion to Team Leader • Oversaw a team of 5 staff members and motivated them to adhere upon best practices and regulatory protocols, which helped achieve a 4.7 star rating on Google• Monitored the supply of materials needed for production and forecasted material usage, resulting in the reduction in material shortages and product downtime

Barista

• Apr 2022 - Oct 2022

Crew Member

• Nov 2020 - Apr 2022

• Demonstrated quick and efficient production skills, resulting in an average drive-through wait time of less than 40 seconds with around 60+ customers per hour • Showcased exceptional customer service skills by promptly resolving issues with a professional, friendly, and patient attitude, resulting in a significant boost in customer loyalty and retention • Targeted expectations of cleanliness by regularly cleaning and sanitizing surfaces and equipment regularly, ensuring a safe workspace Show less

Supervisor

• Sep 2018 - Jul 2020

• Orchestrated the training of new employees, effectively monitoring and directing them to adhere upon best practices and regulatory protocols, resulting in an average food safety score of 93%• Inspected sales on an hourly basis and generated regular reports to management on labor costs and sales trends, which allowed for accurate forecasting and effective staffing• Demonstrated an eye for detail and a strong understanding of cash handling protocols by successfully managing the cash-counting process at the end of each shift, which resulted in zero discrepancies in the cash drawer. Show less

Crew Member

• Mar 2017 - Sep 2018