Project Accounting Administrator

• Mar 2022 - Present

LISTEN. CREATE. DELIVER. Available Light is an award-winning Lighting Design firm specializing in Museum Exhibition, Architecture, and Corporate Communication Events. Our overarching goal is for our designs to support, to celebrate, and to fuse seamlessly into the fabric of our clients’ work. As lighting designers and humans concerned about the future of our planet, we are committed to responsible and sustainable lighting solutions. Find us at availablelight.com! LISTEN. CREATE. DELIVER. Available Light is an award-winning Lighting Design firm specializing in Museum Exhibition, Architecture, and Corporate Communication Events. Our overarching goal is for our designs to support, to celebrate, and to fuse seamlessly into the fabric of our clients’ work. As lighting designers and humans concerned about the future of our planet, we are committed to responsible and sustainable lighting solutions. Find us at availablelight.com!

Consultant

• Jan 2018 - Dec 2018

Internal Delivery Manager

• Dec 2016 - Jun 2018

Resource manager for EIS. Utilizing SalesForce, OpenAir and Sharepoint technologies along with a seasoned professional services team to match consulting projects with the right team for success. Projects include Product Data Management, Governance, Knowledge Management, AI and Content Optimization. Making clients data more findable, usable and valuable!

Director of Professional Services

• Feb 1997 - Feb 2004

A leading provider of Content Management solutions and publishing software [Purchased by SDL in 2009]; Hands-on experience included Healthcare, Standards, Trucking and Automotive industries and the U.S. Government Director of Professional Services 1999-Feb 2003 • Managed the project management and consulting departments (10 employees) • Facilitated pre-sales and customer development and design workshops • Responsible for department budget and revenue stream • Managed customer accounts (issue/resolution, proposals, project management, presentations) • Sold custom programs and project management services Technical Project Manager 1997-1999 • Developed proposals and custom program specifications (program designs) • Created and completed project plans (working with internal and external company resources) • Facilitated workshops to define customer requirements and meet expectations • Trained customers • Documented software procedures and roll-out plans

Director/Manager of Customer Support

• Jun 1990 - Feb 1997

• Managed the customer support department • Installed and tested proprietary software and third party products (software and hardware) • Trained both sales personnel and clients • Supported the sales department through technical presentations and hardware configurations; presented to customer base • Wrote technical and sales documentation • Programmed in Cobol and C languages • Managed the customer support department • Installed and tested proprietary software and third party products (software and hardware) • Trained both sales personnel and clients • Supported the sales department through technical presentations and hardware configurations; presented to customer base • Wrote technical and sales documentation • Programmed in Cobol and C languages

Software Support Representative

• Jun 1988 - Sep 1989

• Built databases for sales personnel • Customer software support • Built databases for sales personnel • Customer software support

Computer Lab Assistant

• Sep 1987 - May 1989

Assisted and supervised students working on PCs, Apple computers, VAX and Cyber systems. Taught and consulted on word processing application. Assisted and supervised students working on PCs, Apple computers, VAX and Cyber systems. Taught and consulted on word processing application.