Experience

Basil Tree Catering

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Human Resources Manager/Generalist

  • Mar 2015 - Present

  Responsible for all recruiting and on boarding processes as well as new hire orientation/employee handbook administration. Process payroll on biweekly basis. Successfully converted to a new payroll system in 2016 and again in 2020. Created a new performance management system for entire company in 2016 as well as oversee the annual performance increase process. Support management team in facilitation of progressive discipline process. Oversee entire termination process including COBRA and exit interviews. Coordinate, track/document quarterly company meetings. Responsible for anniversary/birthday tracking for recognition. Coordinate special event such as outings and volunteer opportunities. Support owner in HR related issues and aspects of the company as well as day to day HR functions. Show less

• Customer Service Associate

  • Dec 2021 - Present

  Answer phones and process customer orders in a timely manner, while delivering a high level of customer service. Process on line orders as they are received and create driver delivery schedules. Charge customer orders and send invoices. Correspond with customers as needed. Work to resolve customer issues utilizing excellent problem solving skills.



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Director of Human Resources

  • Jan 2004 - Jun 2005

  Responsible for short and long term planning and management of the Human Resources function. Recommend the department’s budget and managed expenses within approved budget constraints. Major areas of responsibility/management included, employment, wage and salary administration, benefits, training, employee relations, organizational development and payroll. Worked closely with General Manager in implementing, achieving and maintaining the hotel’s goals and objectives. Participated in total hotel management as a member of the hotel Executive Committee. Shared best practices, communicated effectively & promoted team diversity. Show less

• Human Resources Manager

  • Apr 2000 - Jan 2004

  Supported day to day process in Human Resources in implementing hotel strategy, including recruiting, hiring, & retaining the best employees. Assisted in recognition programs and training strategies. Administered all benefit plans. Facilitated open employee communications to discern grievances and responded in the appropriate manner, including those meriting correction. Oversaw employee relations as they relate to ADA, FMLA, FLSA & Workers Compensation. Responsible for OSHA and Affirmative Action reporting. Familiar with 2 collective bargaining agreements (Local 3 & Local 26). Manged termination process and unemployment issues. Successfully converted 200 employees from a vacation plan to a PTO plan. Conducted new hire benefits orientation and coordinated all aspects of open enrollment. Organized semi-annual Benefits Fair as well as semi- monthly healthy living sessions. Verified all paid time off requests and resolved payroll issues as needed. Assisted in conversion from ADP to SAP HRIS system. Show less



Trustar

• Boston, MA

• Plan Consultant

  • Nov 1999 - Mar 2000

  Administered 60 retirement plans for T. Rowe Price team, answered questions involving compliance, technical and billing issues, including the interpretation and explanation of plan documents/amendments and the day to day operations of 401(k) defined contribution plans. Prepared and process 401(k) loans, distributions Trained new employees on daily procedures. Administered 60 retirement plans for T. Rowe Price team, answered questions involving compliance, technical and billing issues, including the interpretation and explanation of plan documents/amendments and the day to day operations of 401(k) defined contribution plans. Prepared and process 401(k) loans, distributions Trained new employees on daily procedures.



Goldman Sachs

• United States
• Financial Services
• 700 & Above Employee

• Human Resources Analyst

  • Aug 1998 - Sep 1999

  Responsible for monthly processing of 401(k) payroll deductions, investment options elections,401(k) loans, beneficiary elections, plan distributions, rollovers and running associated reports. Interviewed and screened both exempt and non-exempt candidates. Prepared and checked final termination letters for all business groups within the firm as the liaison for Employee Relations and Benefits. Provided timely customer service to employees, retirees, and former employees and resolved issues related to retirement and health and welfare. Coordinated and monitored information flow for Financial Statement ERISA Audit and acted as a liaison between Recordkeeper, Trustee and Auditors. Successfully assisted with a major reorganization from 16 to 36 different investment options in the Profit Sharing Plan for 12,000+ participants as well as proofread and distributed all communication materials. Composed monthly valuation letters to Recordkeeper and Trustee. Responsible for ongoing billing related to Retirement functions. Assisted with recruiting events. Trained new hires on Benefit functions. Show less