Experience

IBTX Risk Services

• Claims Coordinator

  • Nov 2011 - Present

  •Intake, evaluate, and track new claim information to submit to insurance carriers per industry standards in a paperless work environment. •Analysis and calculation of Workers Compensation Projected Modifiers by use of Modmaster software program. This includes obtaining and coding loss runs, creating reports, and graphs as required on all current accounts. •Result: Prior to my employment modifier services was outsourced. I have saved company over $20,000 annually on cost of services and have measurably improved the accuracy of the projections. •Audit Actual Modifiers for accuracy and correcting discrepancies as necessary. •Compile and update analytical spreadsheets reflecting current client account status. Show less



South Texas Periodontal Associates

• United States
• Medical Practices
• 1 - 100 Employee

• Office Assistant

  • Jan 2010 - May 2011

  Scheduled and confirmed appointments. Processed patient diagnostic letters. Coordinated insurance benefits. Processed daily deposit transactions. Scheduled and confirmed appointments. Processed patient diagnostic letters. Coordinated insurance benefits. Processed daily deposit transactions.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Administrative Assistant III

  • Nov 2000 - Feb 2009

  •Assisted San Antonio President as needed. •Coordinated and arranged sponsorship events with non-profit organizations. •Provided administrative support to Senior VP’s, including maintenance of calendars, coordinating travel, and preparing expense/sales reports. •Provided all customer service needs, including bank wires, transfers, line-of-credit pay downs and advances, stop-pays, open/close accounts, open/close CD’s, and OD/NSF decisions. •Responsible for processing accounts payable. •Assisted San Antonio President as needed. •Coordinated and arranged sponsorship events with non-profit organizations. •Provided administrative support to Senior VP’s, including maintenance of calendars, coordinating travel, and preparing expense/sales reports. •Provided all customer service needs, including bank wires, transfers, line-of-credit pay downs and advances, stop-pays, open/close accounts, open/close CD’s, and OD/NSF decisions. •Responsible for processing accounts payable.



Frost Bank

• Insurance
• 1 - 100 Employee

• Administrative Lending Assistant

  • Sep 1998 - Nov 2000

  Meticulously supported Business Banker with all loan closings, including preparing loan documents and credit correspondence.Worked closely with clients preparing loan documentation.Monitored past due loans and clear exceptions, ensuring loans are renewed prior to mature date.Provided all customer service needs, including bank wires, transfers, line-of-credit pay downs and advances, stop-pays, open/close accounts, open/close CD’s, and OD/NSF decisions.

• Executive Secretary

  • Aug 1997 - Sep 1998

  Assistant secretary to 7 Executive Vice President’s on a rotating schedule.Assisted Executives through maintenance of calendars, correspondence, arranging travel, and preparation of presentation materials.