Experience

Suncoast Hospice | Empath Health

• United States
• Medical Practices
• 1 - 100 Employee

• Case Manager

  • Jun 2021 - Present



Optum

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Care Manager

  • Oct 2018 - Jun 2021

  Implement best practices to oversee the care of patients and to better meet patient needs. Ensure continuity of care in both the inpatient and outpatient setting. Facilitate continuum of patients’ care utilizing advanced nursing knowledge, experience and skills to ensure appropriate utilization of resources and patient quality outcomes.Perform care management functions on-site or telephonically as the need arises. Works in conjunction with the care team and PCP as care team leader.



BayCare Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Nurse II

  • Mar 2016 - Oct 2018



Largo Medical Center

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Registered Nurse

  • Jul 2015 - Mar 2016

• Student Nurse/CNA

  • Jan 2014 - Jul 2015



Sabal Palms

• United States
• Real Estate

• CNA

  • Jan 2012 - Nov 2012

  • Provide direct resident care and assist residents within activities of daily living including dressing, eating, grooming, communicating, ambulation, toileting, and personal hygiene.• Answer resident call lights and bells, determine and address their request.• Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. • Provide direct resident care and assist residents within activities of daily living including dressing, eating, grooming, communicating, ambulation, toileting, and personal hygiene.• Answer resident call lights and bells, determine and address their request.• Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc.



Start To Finish Spine Care

• Receptionist

  • Jan 2010 - Oct 2012

  • Greet patients, answering phones, scheduling appointments, maintaining medical records, and some billing that allows the doctors to focus on the health concerns of their patients.• Verifying patient insurance eligibility, request/retrieve authorizations for office visits or radiological services. • Collecting co-payments/balances, entering charges and diagnosis • Greet patients, answering phones, scheduling appointments, maintaining medical records, and some billing that allows the doctors to focus on the health concerns of their patients.• Verifying patient insurance eligibility, request/retrieve authorizations for office visits or radiological services. • Collecting co-payments/balances, entering charges and diagnosis

• Patient Access Service Rep I

  • Jun 2009 - Jan 2010

  • Greet patients, answering phones, scheduling appointments, maintaining medical records, to allow the Physical Therapists to focus on the treatment of their patients.• Verifying patient insurance eligibility, request/retrieve authorizations for office visits.• Collect and post co-payments • Greet patients, answering phones, scheduling appointments, maintaining medical records, to allow the Physical Therapists to focus on the treatment of their patients.• Verifying patient insurance eligibility, request/retrieve authorizations for office visits.• Collect and post co-payments



BB&T

• United States
• Telecommunications
• 1 - 100 Employee

• Teller Supervisor

  • Jun 2005 - Feb 2009

  • Responsible for delivery of superior quality service, while adhering to corporate, regulatory, and audit guidelines. • Oversee day to day transactions of two Tellers, to provide superior client service with minimal service problems. • Provide timely and efficient completion of client transactions while maintaining accurate records of all monies assigned. • Responsible for delivery of superior quality service, while adhering to corporate, regulatory, and audit guidelines. • Oversee day to day transactions of two Tellers, to provide superior client service with minimal service problems. • Provide timely and efficient completion of client transactions while maintaining accurate records of all monies assigned.