Cindy Nguyen

Lead Medical Social Worker at Valley Health Plan
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Christine Tronge, MSW, ACSW, LCSW

I hired Cindy as a Counselor at Pathway House. Cindy was always on time, cared about her clients, was excellent in her follow through of her responsibilities. I'd definitely hire Cindy in the future!

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Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Lead Medical Social Worker
      • Jul 2016 - Present

      TYPICAL TASKS Provides social work services to patients/clients and/or their families with complex bio-psycho-social adjustment issues; Develops with patients/clients and/or families appropriate intervention plans based on careful assessment of bio-psycho-social factors in the situation; Provides social work intervention and services to individual patients/clients who are coping with temporary or permanent disability, critical illness or terminal illness; Works… Show more TYPICAL TASKS Provides social work services to patients/clients and/or their families with complex bio-psycho-social adjustment issues; Develops with patients/clients and/or families appropriate intervention plans based on careful assessment of bio-psycho-social factors in the situation; Provides social work intervention and services to individual patients/clients who are coping with temporary or permanent disability, critical illness or terminal illness; Works with patient/client and/or family on the implementation of these plans with independence and initiative; Interprets relevant bio-psycho-social, emotional and economic factors to other health care staff; Works collaboratively with health care staff in the multifaceted management of bio-psycho-social needs and issues; Individualizes the use of community resources according to patient's/client's needs and abilities to utilize or follow-up on referrals for community service; Serves as resource specialist toward meeting needs of patient/client and/or family and toward educating house staff on the availability and lack of availability of resources in the community; Provides information to community upon request about resources and services available through the SCVHHS; Educates patient/client and family on the effective use of the SCVHHS services; Prepares written social assessment and follow-up notes for the patient's records; Participates in staffing, interdisciplinary case conferences and presents relevant social work material orally at such meetings; Participates in ongoing research projects and proposal development and writing; Makes eligibility determinations with documentation provided by staff or client; Performs related work as assigned. Show less TYPICAL TASKS Provides social work services to patients/clients and/or their families with complex bio-psycho-social adjustment issues; Develops with patients/clients and/or families appropriate intervention plans based on careful assessment of bio-psycho-social factors in the situation; Provides social work intervention and services to individual patients/clients who are coping with temporary or permanent disability, critical illness or terminal illness; Works… Show more TYPICAL TASKS Provides social work services to patients/clients and/or their families with complex bio-psycho-social adjustment issues; Develops with patients/clients and/or families appropriate intervention plans based on careful assessment of bio-psycho-social factors in the situation; Provides social work intervention and services to individual patients/clients who are coping with temporary or permanent disability, critical illness or terminal illness; Works with patient/client and/or family on the implementation of these plans with independence and initiative; Interprets relevant bio-psycho-social, emotional and economic factors to other health care staff; Works collaboratively with health care staff in the multifaceted management of bio-psycho-social needs and issues; Individualizes the use of community resources according to patient's/client's needs and abilities to utilize or follow-up on referrals for community service; Serves as resource specialist toward meeting needs of patient/client and/or family and toward educating house staff on the availability and lack of availability of resources in the community; Provides information to community upon request about resources and services available through the SCVHHS; Educates patient/client and family on the effective use of the SCVHHS services; Prepares written social assessment and follow-up notes for the patient's records; Participates in staffing, interdisciplinary case conferences and presents relevant social work material orally at such meetings; Participates in ongoing research projects and proposal development and writing; Makes eligibility determinations with documentation provided by staff or client; Performs related work as assigned. Show less

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Service Coordinator
      • Sep 2011 - Jul 2016

      • Liaison for five residential care homes for adults with developmental disabilities. • Initial and/or ongoing social assessment of clients and overall case planning. • Counseling clients concerning the identification and achievements of personal goals and, along with client and relevant involved others, developing client goals and service plans. • Intervening with client according to case plan using various approaches. • Working in conjunction with the Interdisciplinary Hospice… Show more • Liaison for five residential care homes for adults with developmental disabilities. • Initial and/or ongoing social assessment of clients and overall case planning. • Counseling clients concerning the identification and achievements of personal goals and, along with client and relevant involved others, developing client goals and service plans. • Intervening with client according to case plan using various approaches. • Working in conjunction with the Interdisciplinary Hospice Team. • Encouraging client and family to fully participate in coordinating and utilizing the resources available. • Performing tasks that relate to fiscal accountability and other duties as assigned. • Knowledge of and a solid understanding of family dynamics and interdisciplinary team planning and coordination. • Knowledge of the Lanterman Developmental Disabilities Act. Show less • Liaison for five residential care homes for adults with developmental disabilities. • Initial and/or ongoing social assessment of clients and overall case planning. • Counseling clients concerning the identification and achievements of personal goals and, along with client and relevant involved others, developing client goals and service plans. • Intervening with client according to case plan using various approaches. • Working in conjunction with the Interdisciplinary Hospice… Show more • Liaison for five residential care homes for adults with developmental disabilities. • Initial and/or ongoing social assessment of clients and overall case planning. • Counseling clients concerning the identification and achievements of personal goals and, along with client and relevant involved others, developing client goals and service plans. • Intervening with client according to case plan using various approaches. • Working in conjunction with the Interdisciplinary Hospice Team. • Encouraging client and family to fully participate in coordinating and utilizing the resources available. • Performing tasks that relate to fiscal accountability and other duties as assigned. • Knowledge of and a solid understanding of family dynamics and interdisciplinary team planning and coordination. • Knowledge of the Lanterman Developmental Disabilities Act. Show less

    • Region 4S Director
      • Feb 2011 - Feb 2013

      - Help CAADAC members develop professional contacts, acquire new skills, qualify for certification discounts and benefit from interaction with members and counselors in the alcohol and drug field. - Promote a more effective response to the disease of alcoholism and other drug addiction. - Promote standards that insure those serving people affected by the disease are competent and ethical in their practice. - Help CAADAC members develop professional contacts, acquire new skills, qualify for certification discounts and benefit from interaction with members and counselors in the alcohol and drug field. - Promote a more effective response to the disease of alcoholism and other drug addiction. - Promote standards that insure those serving people affected by the disease are competent and ethical in their practice.

    • Mental Health Care
    • 1 - 100 Employee
    • Clinician
      • May 2011 - Aug 2011

      • Provided substance abuse and mental health treatment based on individualized assessment. • Conducted comprehensive, ongoing assessment of client’s substance abuse and mental health needs. • Worked with clients to develop individualized treatment plans and updated every 90 days. • Facilitated and/or co-facilitated 2 process and psycho educational groups per week. • Conducted case management and individual counseling sessions as needed. • Offered/referred clients to supportive,… Show more • Provided substance abuse and mental health treatment based on individualized assessment. • Conducted comprehensive, ongoing assessment of client’s substance abuse and mental health needs. • Worked with clients to develop individualized treatment plans and updated every 90 days. • Facilitated and/or co-facilitated 2 process and psycho educational groups per week. • Conducted case management and individual counseling sessions as needed. • Offered/referred clients to supportive, holistic on-site services (e.g., acupuncture, meditation) as appropriate. • Provided informed, written status reports to probation/parole officers and Courts. • Consistently enforced program rules when working with clients. • Be responsive and pro-active in all correspondences with referring parties, judges, probation and parole officers, social workers, and the Quality Improvement Dept. via treatment status reports, phone calls, faxes, etc. • Maintained timely and accurate confidential client charts. • Followed up on urinary test results regularly. • Upgraded clients to residential and transitional housing units as appropriate. • Participated in weekly clinical group supervision and individual supervision as needed. Show less • Provided substance abuse and mental health treatment based on individualized assessment. • Conducted comprehensive, ongoing assessment of client’s substance abuse and mental health needs. • Worked with clients to develop individualized treatment plans and updated every 90 days. • Facilitated and/or co-facilitated 2 process and psycho educational groups per week. • Conducted case management and individual counseling sessions as needed. • Offered/referred clients to supportive,… Show more • Provided substance abuse and mental health treatment based on individualized assessment. • Conducted comprehensive, ongoing assessment of client’s substance abuse and mental health needs. • Worked with clients to develop individualized treatment plans and updated every 90 days. • Facilitated and/or co-facilitated 2 process and psycho educational groups per week. • Conducted case management and individual counseling sessions as needed. • Offered/referred clients to supportive, holistic on-site services (e.g., acupuncture, meditation) as appropriate. • Provided informed, written status reports to probation/parole officers and Courts. • Consistently enforced program rules when working with clients. • Be responsive and pro-active in all correspondences with referring parties, judges, probation and parole officers, social workers, and the Quality Improvement Dept. via treatment status reports, phone calls, faxes, etc. • Maintained timely and accurate confidential client charts. • Followed up on urinary test results regularly. • Upgraded clients to residential and transitional housing units as appropriate. • Participated in weekly clinical group supervision and individual supervision as needed. Show less

  • Pathway Society, Inc.
    • San Jose, California
    • Counselor
      • Aug 2009 - Aug 2011

      • Provided therapeutic intervention services to adults using individual, family, and group treatment. • Qualified as expert witness in child and adolescent therapy; testified in court on the issue of Child Protective Services (CPS) case. • Provided individual and group counseling for substance abuse clients as well as implementing dual diagnosis services for clients with mental illness. • Coordinated and provided community-based substance abuse prevention counseling to… Show more • Provided therapeutic intervention services to adults using individual, family, and group treatment. • Qualified as expert witness in child and adolescent therapy; testified in court on the issue of Child Protective Services (CPS) case. • Provided individual and group counseling for substance abuse clients as well as implementing dual diagnosis services for clients with mental illness. • Coordinated and provided community-based substance abuse prevention counseling to adults. • Facilitated and co-facilitated group activities. • Provided support (training, resources, advocacy, and interventions) to clients who have substance abuse and mental health issues and for those are working on their CPS case plan in order to reunify with their children. • Documented all social work contacts as per agency standards. • Regularly reviewed and documented all client information to ensure quality control related to (but not necessarily exclusively): Intake, Assessment, Treatment Plans, Progress Notes, Discharge Paperwork, Referrals, Medical/Mental Health Contact, and Dependency Court. • Adhered/participated in regular training sessions as scheduled and/or appointed by supervisory staff. • Provided professional, ethical and clinical presence that serves as a role model facility staff and that reflects positively the organization. Show less • Provided therapeutic intervention services to adults using individual, family, and group treatment. • Qualified as expert witness in child and adolescent therapy; testified in court on the issue of Child Protective Services (CPS) case. • Provided individual and group counseling for substance abuse clients as well as implementing dual diagnosis services for clients with mental illness. • Coordinated and provided community-based substance abuse prevention counseling to… Show more • Provided therapeutic intervention services to adults using individual, family, and group treatment. • Qualified as expert witness in child and adolescent therapy; testified in court on the issue of Child Protective Services (CPS) case. • Provided individual and group counseling for substance abuse clients as well as implementing dual diagnosis services for clients with mental illness. • Coordinated and provided community-based substance abuse prevention counseling to adults. • Facilitated and co-facilitated group activities. • Provided support (training, resources, advocacy, and interventions) to clients who have substance abuse and mental health issues and for those are working on their CPS case plan in order to reunify with their children. • Documented all social work contacts as per agency standards. • Regularly reviewed and documented all client information to ensure quality control related to (but not necessarily exclusively): Intake, Assessment, Treatment Plans, Progress Notes, Discharge Paperwork, Referrals, Medical/Mental Health Contact, and Dependency Court. • Adhered/participated in regular training sessions as scheduled and/or appointed by supervisory staff. • Provided professional, ethical and clinical presence that serves as a role model facility staff and that reflects positively the organization. Show less

Education

  • San Jose State University
    MSW, Social Work
    2007 - 2009

Community

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