Cindy Lang
Business Owner at Dogtopia of Maplewood- Claim this Profile
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Bio
Credentials
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Leading SAFe 4.5 Certification
Scaled Agile, Inc. -
SAFe 4 Scrum Master 4.5 Certification
Scaled Agile, Inc.
Experience
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Dogtopia of Maplewood
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United States
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Consumer Services
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1 - 100 Employee
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Business Owner
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2019 - Present
Built a $1 million dog daycare, boarding and spa business. In charge of all aspects of the business, including financials, customer service, operations, hiring, budget setting and managing, payroll, marketing and sales. Built a $1 million dog daycare, boarding and spa business. In charge of all aspects of the business, including financials, customer service, operations, hiring, budget setting and managing, payroll, marketing and sales.
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Travelers
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United States
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Insurance
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700 & Above Employee
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Senior Director, Information Systems
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2016 - 2018
Senior Director responsible for Project Delivery portfolio, relationship management and global sourcing management.Effectively managed a $3M annual project delivery portfolio, partnering with business executives to build technology solutions designed to increase market share. Evolved the team’s project management practices from Waterfall to Agile. Directed global sourcing partners and regulated staff levels to meet productivity and quality objectives, supporting business unit growth. Excelled at human resource functions by coaching new managers and overseeing an economical reduction in force. Managed the Project Delivery and Architecture teams for the Travelers’ Northland transportation and Northfield excess and surplus markets. Served as head of the Business Insurance IT Mentor Committee and a member of the IT Talent Mobility Committee. Show less
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Director, Information Systems
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2013 - 2016
Director responsible for managing Project Delivery portfolio.Implemented PMO best practices while overseeing a $2M annual project delivery portfolio. Supervised and motivated project managers and team leads, groomed top-performers for leadership roles and guided a successful reduction in low performing labor. Evaluated problems and recommended solutions while excelling at resource planning and budget management.
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Project Manager
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2009 - 2013
Project Manager responsible for managing small, medium, and large projects.Drove positive change while managing 10-12 projects ranging from $200k to $1M. Aligned each project with overall business unit strategy and goals, and delivered targets on time and within scope. Launched Emergency-Fix and Incident Management testing environments as well as highly productive innovation campaigns.
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Information Systems Manager
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2007 - 2009
Led a team of 12 developers in the creation and execution of new products for customer-facing websites.
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Software Developer
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2005 - 2007
Team Lead for 5 developers in the development of a web-based Rate/Quote/Issue system
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Associate Software Developer
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2003 - 2005
Technical Lead for the .Net development team
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Clarity Consulting
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United States
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Software Development
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1 - 100 Employee
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Software Engineer
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1999 - 2003
Consultant responsible for building custom business applications including web sites, distributed systems, and business intelligence applications. Consultant responsible for building custom business applications including web sites, distributed systems, and business intelligence applications.
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PwC Acceleration Centers
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Professional Services
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700 & Above Employee
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Operational Systems Risk Management Intern
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1998 - 1998
Helped clients effectively identify, assess, implement and manage security risks existing within their IT organizations Helped clients effectively identify, assess, implement and manage security risks existing within their IT organizations
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Education
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1995 - 1999
University of Notre Dame
BBA, Management Information Systems
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