Cindy Hunter
PROJECT IMPLEMENTATION MANAGER at ARANZ Medical- Claim this Profile
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Bio
Credentials
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Animal Behavior College Certified Dog Trainer
-Dec, 2008- Nov, 2024
Experience
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ARANZ Medical
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New Zealand
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Medical Equipment Manufacturing
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1 - 100 Employee
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PROJECT IMPLEMENTATION MANAGER
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Aug 2019 - Present
• Manage all project activities for software configuration for clinical trial and practice implementations, with a strong focus on start-up execution. • Liaise with global project teams to achieve efficient project delivery. • Deliver training to hospital and site staff. • Manage all project activities for software configuration for clinical trial and practice implementations, with a strong focus on start-up execution. • Liaise with global project teams to achieve efficient project delivery. • Deliver training to hospital and site staff.
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Cedaron Medical
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United States
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Software Development
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1 - 100 Employee
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MANAGER OF IMPLEMENTATION & TRAINING DEPARTMENT
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Aug 2016 - Aug 2019
• Re-Designed company software implementation process/milestones/training plan to significantly reduce time to go-live. • Oversee and direct software implementation • Implement project plans which outline the scope, schedule, budget and adequate resources using AGILE/Waterfall project management processes and methodologies. • Provide and oversee professional, consultative training of client personnel in person at their location or remotely using web conference software • Adjust training and implementation strategies to meet specific client needs • Schedule resources, assign responsibilities, and monitor progress to ensure compliance with the project plan; immediately notifying affected parties of any schedule changes. • Communicate completion of milestones to clients and update major steps in the project plan, status reports, and internal implementation surveys through the completion of the project. • Conduct transition meetings with support teams and clients to ensure a smooth transition from the implementation team. • Coach team members to achieve superior product implementation and customer service • Prioritize competing client needs
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DAVID Corporation
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United States
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Information Technology & Services
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1 - 100 Employee
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Trainer/Project and Account Manager
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May 2014 - Aug 2016
• Conduct all product client trainings as required for new software implementations and continued education for existing clients. • Oversee development of all presentation material for annual user conference. • Develop and implement training and certification programs for new employees on all company products which includes creation of an electronic educational center as a resource for all employees and development/maintenance of educational material (user guides, agendas, and videos). • Implement project plans which outline the scope, schedule, budget and adequate resources using AGILE project management processes and methodologies. • Act as escalation point for change requests and client concerns, and work closely with department team leads to prioritize issues and coordinate troubleshooting efforts. • Write/review and approve test plans, test scenarios and test cases.
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Project Manager/Training Consultant
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Dec 2012 - May 2014
Analyze/assist client needs and develop action plans to reach desired objectives. Develop and deliver training plans as a means to reach desired objectives. Analyze/assist client needs and develop action plans to reach desired objectives. Develop and deliver training plans as a means to reach desired objectives.
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CSC
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United States
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Information Technology & Services
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700 & Above Employee
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Project/Account Manager
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Dec 2008 - Sep 2012
Managed functional area or department account leads on small to medium sized accounts to ensure that business solution objectives are met. Developed demand forecasts with account teams on small to medium sized projects to assist functional area or department in planning and delivering end-to-end services. Worked with functional area or department to interpret and plan projects or workload forecasts. Maintained approval authority for expenditures for the account in line with the authority matrix. Managed the complex relationship between delivery and consumer groups to ensure good client relations. Identified and managed service improvements to increase customer satisfaction. Ensured satisfactory delivery of all projects. Partnered with functional area or department to integrate new, enhanced and existing service offerings for the account. Supported the development of new business proposals and introduced new technology to continually enhance business solutions. Selected and hired employees. Trained and evaluated employees to enhance their performance, development, and work product. Addressed performance issues and made recommendations for personnel actions. Motivated and rewarded employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines. Prepared and recommended operating and personnel budgets for approval. Monitored spending for adherence to budget, recommends variances as necessary.
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Safeway
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Retail
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700 & Above Employee
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TRAINER/PROJECT MANAGER/SYSTEM ADMINISTRATOR/SYSTEMS ANALYST
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Jan 2005 - Nov 2008
• Conduct all product trainings as required for new software implementations and continued education for vendors and employees. • Oversee development of all presentation material including presenting for annual company employee conference. • Develop and implement training and certification programs for employees on all company products which includes development/maintenance of educational material (user guides, agendas, and videos). • Implement project plans which outline the scope, schedule, budget and adequate resources using SCRUM project management processes and methodologies. • Work collaboratively with others to improve internal processes and best practices. • Managed department’s risk management software system and related services to benefit division customer base, enhance customer relations, and improve productivity. • Identified new vendor partners that enhanced risk management software efficiencies. • Managed new vendor software implementation projects/processes. • Managed all data conversions from acquisitions, vendors, and internal sources to ensure highest level of data integrity and compliance with state laws, rules and regulations system. • Oversaw and managed the development of data to analyze self-insurance reserves, allocation plans, annual and SEC reporting, reserves of potential acquisitions, loss forecasting processes, and loss trending analysis programs.. • Managed the identification, design and distribution of reports necessary for division operations, corporate oversight and management metrics. • Coordinated and assigned user support, training programs on existing/new applications, and systems issues with staff. • Implemented and tested new software programs/upgrades and/or database changes for problem management using transact SQL, Microsoft Access and Crystal Reports. • Troubleshoot system or application problems when reported by users. • Coordinated communications between users, IT and outside support systems to resolve problems.
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DAVID Corporation
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United States
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Information Technology & Services
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1 - 100 Employee
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Trainer/Software Support Technician
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Jun 2000 - Mar 2005
Analyzed and resolved client database system errors by troubleshooting and modifying SQL server database objects (tables, stored procedures, triggers), SQL Server security, ODBC connectivity, data warehouse, and other related TCP/IP network problems. Implemented and tested database changes for problem management using transact SQL, Microsoft Access and Crystal Reports. Performed software upgrades and enhancements. Trained clients and internal personnel on the use of proprietary software. Lead software support/trainer mentoring other software trainers. Developed training materials. Tracked, prioritized, and recorded client issues and correspondence utilizing a help desk system.
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Technical Support/Database Manager
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Jul 1998 - Jun 2000
Created queries and reports in DataEase and Microsoft Access to track data for clients. Validated and tested DataEase and Microsoft Access databases under development and suggested alternative methods. Communicated with contract programmers to repair and upgrade DataEase databases for Y2K compliancy and other end user issues. Resolved computer software/hardware issues by using various troubleshooting techniques. Ordered, upgraded, and loaded computer software and hardware. Trained company personnel on the use of databases and various software. Maintained and upgraded Novell servers. Planned and coordinated the move of company office which involved: 1) ensuring the electrical/data/telephone requirements were met, 2) upgrading the patch panel and switches, 3) implementing the use of DSL vs. ISDN technology, 4) supervising the move of computer equipment to new location, 5) setting up individual workstations and server room at new location and 6) testing each workstation to ensure it was fully functional.
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Database Manager
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May 1995 - May 1998
Designed and developed the data structure for new Microsoft Access databases including queries, forms, and reports for use in monitoring costs, tracking management practices, and generating management decisions. Facilitated and maintained the entry, validation, and coding of data. Trained employees on use of Microsoft Access databases. Ensured compliance with state regulations by interacting with various interest groups such as: California Department of Forestry and Fire Protection agents, contractors, loggers and foresters. Evaluated owl habitat and location based on geographic information system (Arc Info databases) to determine impact on proposed management plans. Evaluated known literature sources for documentation of possible archaeological or historical sites on and adjacent to proposed management plans.
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Education
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Humboldt State University
Bachelor of Science (BS), Forestry; Conservation -
Westmont College
Community
