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Experience

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Director of Service & Parts
      • Jul 2020 - Present
    • United States
    • Automotive
    • Sales Marketing Account Executive
      • Jan 2015 - Jul 2020

      Developing New Accounts, building Relationships and maintaining all accounts. Providing Marketing plans for all budgets. Executing successful results. Developing New Accounts, building Relationships and maintaining all accounts. Providing Marketing plans for all budgets. Executing successful results.

    • Account Executive
      • Mar 2012 - 2015

      Professional Marketing Advisor. Consistently developing New Accounts, Building Relationships and maintaining all Accounts. Professional Marketing Advisor. Consistently developing New Accounts, Building Relationships and maintaining all Accounts.

    • United States
    • 1 - 100 Employee
    • Director of Service and Director Customer Service "Motorized" Division
      • Oct 2004 - Apr 2011

      Supervised 24 employees. Responsibilities included maintaining a great working relationship with our dealer body, retail customers and staff team members, while directing approvals and denials, troubleshooting in resolving all warranty concerns. Worked diligently towards quick response times and resolutions. Provided Monthly reports: warranty dollars, defects and activity. Parts shipping and accuracy. Achieved every goal Management requested. Implemented Parts Kan Ban System, Implemented AWS, an Online Warranty System. Implemented Parts Online System, Implemented a Dealer Audit Process, Included Customer Surveys on repairs completed and the initial hand off of the Coach. Provided Dealer Annual Business Review, G-Summits, Six Sigma, Lean manufacturing, Organized Training Seminars in-house and Regional. Show less

    • Banking
    • 1 - 100 Employee
    • Loan Officer
      • 2002 - 2004

      Developed new lending accounts. Extensive product knowledge of commercial and residential lending programs: Conventional, non-conventional, FHA, Rural Housing, LIV, NIV, No Doc, and No Ratio lending. Responsibilities included working with Realtors, a large referral base, Automated approvals on DU. asset wise and easy writer. Applications, Credit Reports and Credit Repairs. Ad layouts, marketing. Recognized in 2002 Citizens Trust Top Achiever Award, Recognized in 2003 Citizens Trust Top Achiever Award. Community Involvement: Chamber of Commerce Ambassador, Kosciusko Board of Realtor Golf Committee and BNI. Show less

    • United States
    • Legal Services
    • Mortgage Loan Officer
      • 2000 - 2002

      Developing new lending accounts within 3 county territory. Performed cold calling on realtor, builders and developers. Effectively cross-sold in-house services and products, including savings and checking accounts, CD's and IRA's. Recognized in "Stepping it Up" Sales Extravaganza in 2002 for Goal Buster with sales achievement of exceeding 157% of Mutual Federal Savings Bank's Goals. Demonstrated excellent customer service and meticulous attention to detail and organization. Developing new lending accounts within 3 county territory. Performed cold calling on realtor, builders and developers. Effectively cross-sold in-house services and products, including savings and checking accounts, CD's and IRA's. Recognized in "Stepping it Up" Sales Extravaganza in 2002 for Goal Buster with sales achievement of exceeding 157% of Mutual Federal Savings Bank's Goals. Demonstrated excellent customer service and meticulous attention to detail and organization.

    • United States
    • Retail
    • Sales Representative for" Indiana Auto & RV"
      • 1995 - 2000

      Full Accountability for establishing new accounts and servicing existing accounts within a 1,200 mile route. Developed and designed ad copy and layouts, provided availability to 3 shifts for any production concern. Effectively handled customer satisfaction and account collections when necessary. Top sales representative in Northern Indiana as demonstrated by successfully tripling sales revenues in territory within short period of time. Received Community Papers of Indiana 1998 Conference Award for color design and layout of automotive ad created on Client's behalf. Selected as Head Trainer for new employees based on exemplary performance and strong organizational skills. Achieved recognition from management as highly valued employee as was offered management position upon departure from company. Show less

    • Technical Fashion Designer / Merchandiser / Sales
      • 1988 - 1993

      Developed a new division, Designed and merchandised new line of apparel, including clothing for toddlers, juniors & large size sportswear. Developed cost sheets, line sheets, yardage estimates, pattern making, approved all production garments, quality control, production ordering including negotiations. Supervised all functions of fabric and garment testing, fitting, grading, markers, along with Key Account Management and sales. Instrumental in developing division into $20 Million dollar division with the first years. Successfully built and maintained strong business relationships with Wet Seal, Target, Walmart, JCPenny, Sears, Wards, Fredrick's of Hollywood, Lane Bryant to name a few. Saved company 2 Million through effectively troubleshooting problem with our Top New York Account. Recognized for knowledge and experience and became the company's go to person for resolution and ability to defuse costly problematic situations. Supervised design team of 6. Traveled Europe twice a year for market research to design 5 lines a year. Show less

Education

  • Brooks College
  • Warsaw Community High School

Community

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