Cindy Hammes

Quality Nurse Coordinator at VA CENTRAL IOWA HEALTH CARE SYSTEM
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Contact Information
us****@****om
(386) 825-5501
Location
Ankeny, Iowa, United States, US

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Quality Nurse Coordinator
      • Jun 2021 - Present

      Quality Coordinator Registered Nurse directly supports CLC activities for rehabilitation, skilled care and dementia residents. Responsible for development of Quality Assurance and Process Improvement (QAPI) program and charter. Provides expertise on quality processes and regulations. Lead administrative team daily huddles. Review adverse event reporting with unit leaders for appropriate root cause analysis and intervention development. Develop and revise standards of practice and policies. Update computerized charting templates to meet and maintain regulatory compliance. Maintain a continuous readiness state for regulator surveys. Follow triggers with SAIL/Compare data developing process improvement initiatives and action plans as indicated. Develop and lead the new employee quality orientation program. Oversee medical record reviews/audits and develop process improvement initiatives accordingly. Show less

  • UnityPoint Heath
    • Des Moines, Iowa
    • Staff Supervisor
      • May 2010 - Jun 2021

      Responsible for 45 employees on a general medicine/surgical unit with specialty patient population of nephrology, urology and transplant. Daily communication with three shifts of employees including registered nurses, patient care technicians, social services, and dieticians. Responsible for hiring, education, training, performance evaluations, schedules, staff meetings, safety huddles, and payroll. Responsible for 45 employees on a general medicine/surgical unit with specialty patient population of nephrology, urology and transplant. Daily communication with three shifts of employees including registered nurses, patient care technicians, social services, and dieticians. Responsible for hiring, education, training, performance evaluations, schedules, staff meetings, safety huddles, and payroll.

    • Clinic Manager
      • Dec 2007 - May 2010

      Started up a general surgery clinic with operating budget revenue of $1.0m. Daily communication with satellite clinics and operating room at three hospital and office sites. Responsible for hiring, education, training, performance evaluations, schedules staff physician meetings, and payroll. Chair of purchasing committee for Partners in Health Clinics.

    • Clinic Staff Supervisor II
      • Nov 2000 - Dec 2007

      Responsible for supervising Family Practice/Walk-In Clinic of nine physician/providers, with a budgeted revenue of 3. 5m. Direct supervision of 25 Registered Nurses, Radiation Technicians, Licensed Practical Nurses, Certified Medical Assistants, and Lab Technicians. Responsible for hiring, education, training, performance evaluations, schedules, payroll, staff and physician meetings. Communicate with pharmaceutical and medical sales representatives to determine sample needs, coordinate product education to staff. Served on a Department of Public Health immunization coalition committee representing Partners in Health Clinics. Chair for Partners in Health radiology committee. Show less

  • Kidney Care P. C.
    • Des Moines Iowa
    • Hemodialysis Team Leader II/Manager Kidney Care East
      • Jan 1990 - Oct 2000

      Manage twenty-five employees and a seventy patient chronic and acute care hemodialysis unit. Daily communication with physicians, social services and dieticians with pertinent patient issues. Responsible for interviewing and hiring employees, coordinate and oversee employee training and performance evaluations. Prepare data for quality assurance meetings. Oversee patient research studies. Review and update dialysis clinical policy and procedures. Manage twenty-five employees and a seventy patient chronic and acute care hemodialysis unit. Daily communication with physicians, social services and dieticians with pertinent patient issues. Responsible for interviewing and hiring employees, coordinate and oversee employee training and performance evaluations. Prepare data for quality assurance meetings. Oversee patient research studies. Review and update dialysis clinical policy and procedures.

  • University of Iowa
    • Iowa City, Iowa
    • Staff Registered Nurse
      • Jan 1987 - Dec 1989

      Direct patient care for a team of 16 general medicine patients. Functioned as a charge nurse coordinating care of other Registered Nurses, Licensed Practical Nurses, and Nursing Assistants. Communicating daily with physicians, social workers and pharmacists. Responsible for admissions, transfers and discharge teaching. Administered medications and intravenous therapy. Orient and train new staff members. Served as a mentor for University of Iowa nursing students. Direct patient care for a team of 16 general medicine patients. Functioned as a charge nurse coordinating care of other Registered Nurses, Licensed Practical Nurses, and Nursing Assistants. Communicating daily with physicians, social workers and pharmacists. Responsible for admissions, transfers and discharge teaching. Administered medications and intravenous therapy. Orient and train new staff members. Served as a mentor for University of Iowa nursing students.

Education

  • Saint Joseph's College
    Master of Science in Nursing, Education
    2014 - 2016
  • University of Iowa
    Bachelor's degree, Registered Nursing/Registered Nurse
    1982 - 1986

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