Experience

Carrfour Supportive Housing

• Non-profit Organizations
• 1 - 100 Employee

• Assistant Program Director

  • Apr 2017 - Present



Thorncliffe Neighbourhood Office (previously Flemington Neighbourhood Services)

• Housing Support Worker / Case Worker City of Toronto Streets to Homes

  • Aug 2012 - Nov 2015

  - Provide informal counseling, information and assistance to people looking for housing, requesting assistance with their subsidized housing application, eviction and other housing-related issues along with all other related needs, - Provide intensive support and case management to previously homeless individuals, - Provide advocacy, landlord mediation, support and referral to other service providers, - Lead, organize, and facilitate workshops, - Provide assistance, information, and referrals for non-housing related inquiries, - Maintain accurate statistics and update clients’ files on multiple databases in a timely basis.



Social Planning Toronto

• Canada
• Public Policy Offices
• 1 - 100 Employee

• Research and Policy Analyst

  • May 2015 - Sep 2015

  - Research: Data collection, transcribing data, analysis of data, write up of evaluations, - Administrative skills: preparing newsletters, creating media for participant recruitment, website development , - Working with coalitions and developing community engagement strategies, - Attending Toronto District School Board committee meetings, consultations meeting, planning and strategic planning meetings. - Research: Data collection, transcribing data, analysis of data, write up of evaluations, - Administrative skills: preparing newsletters, creating media for participant recruitment, website development , - Working with coalitions and developing community engagement strategies, - Attending Toronto District School Board committee meetings, consultations meeting, planning and strategic planning meetings.



Rosario Marchese Constituency Office

• Constituency Assistant

  • Apr 2014 - Aug 2014

  - Investigate and resolve provincial issue complaints by either researching legislation, policy, procedures and/or contacting the necessary ministry associated with the complaint,- Organize fundraising, political and/ community events,- Complete provincial case files and documentation, - Manage provincial database. - Investigate and resolve provincial issue complaints by either researching legislation, policy, procedures and/or contacting the necessary ministry associated with the complaint,- Organize fundraising, political and/ community events,- Complete provincial case files and documentation, - Manage provincial database.



Cota

• Canada
• Mental Health Care
• 100 - 200 Employee

• Residential ADL Assistant

  • Sep 2010 - Aug 2012

  - Assisting residents in daily living situations to enhance the learning/achieving of goal plans, - Providing counseling or referral to health care, therapy or psychiatric services, - Conducting group meetings and group activities and to facilitate peer support and feedback, - Liaising with other community service providers, attending committees, meetings and representing the agency within the community, - Preparing or recording reports, information and other required documentation.



Covenant House International

• United States
• Non-profit Organizations
• 300 - 400 Employee

• Shift Supervisor

  • Apr 2007 - Sep 2010

  - Supervise staff and all operations or decisions while on shift, - Manage a caseload and support youth through case management, from intake to discharge, - Support youth when working through issues such as violent behavior, mental health issues, trauma and addiction issues using a harm reduction model and Anti-Oppressive practice, - Support youth by bridging connections with community support networks including: medical, legal, addictions, employment, education, therapeutic, mental health, social, recreational service providers, - Coordinate program participants group work, youth activities and house meetings, - Assist in program admission interviews, intakes, assessments and discharges, - Provide information sessions for interested participants and for other service organizations, - Maintain statistical data for ongoing program evaluation.



Family Services of Greater Vancouver

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Program Support Assistant

  • Sep 2006 - May 2007

  • Run and maintain all operations of existing programs for participants;• Ongoing informal counseling for drop in participants. • Run and maintain all operations of existing programs for participants;• Ongoing informal counseling for drop in participants.



BGC Canada

• Canada
• Non-profit Organizations
• 100 - 200 Employee

• Child and Youth Supervisor

  • Sep 2005 - Sep 2006

  • Plan and implement quality programs and activities for youth aged 6-18 years;• Provide direct supervision and leadership to program participants;• Responsible for the recruitment and registration of program participants;• Ensure program staff/participants maintain facility and equipment and conduct activities in a safe manner;• Communicate with parents of program participants and assist them with participant behavior management. • Plan and implement quality programs and activities for youth aged 6-18 years;• Provide direct supervision and leadership to program participants;• Responsible for the recruitment and registration of program participants;• Ensure program staff/participants maintain facility and equipment and conduct activities in a safe manner;• Communicate with parents of program participants and assist them with participant behavior management.