Cindy Felicia

Talent acquisition at F-Commerce
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Contact Information
us****@****om
(386) 825-5501
Location
Kota Surabaya, East Java, Indonesia, ID
Languages
  • Indonesian Native or bilingual proficiency
  • Chinese Professional working proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • Chinesse Proficiency Test (HSK) Level 5
    Confucius Institute Headquarters

Experience

  • F-Commerce
    • Indonesia
    • Marketing Services
    • 100 - 200 Employee
    • Talent acquisition
      • May 2023 - Present

  • JD.ID
    • Indonesia
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer experience
      • Jun 2022 - Jan 2023

      1. Project Management- Collaborated with other business function to prepare BRD with detailed customer journey flow, competitor analysis, UI/UX design, and ROI.- Performed UREQ with all the stakeholders to identify users needs & find insight for improvement.- Aligned communication between team members, performing UAT & socialization to users.2. Data VisualizationAnalyzed data according to users needs & visualizing the data into a dashboard using Figma to deliver information efficiently and easier to gather insight. Show less

    • Customer Experience
      • Jun 2022 - Jan 2023

  • Fang Fang Zhongwen
    • Surabaya, East Java, Indonesia
    • Mandarin Teacher
      • Jan 2022 - Jan 2023

      - teach students to write mandarin vocabulary - teach students to read and pronounce mandarin vocabulary - help students to increase their mandarin conversation skills - teach students to write mandarin vocabulary - teach students to read and pronounce mandarin vocabulary - help students to increase their mandarin conversation skills

  • 西安完美星球网路科技有限公司
    • China
    • Translator
      • Mar 2022 - Jun 2022

      Translated novels and web comics from Chinese to Indonesian Translated novels and web comics from Chinese to Indonesian

  • Perhimpunan Pelajar Indonesia (PPI) Tiongkok
    • Indonesia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Secretary
      • Jun 2021 - Jun 2022

      - Make a report of every event held by the organization- Provides administrative support- Manages schedule, including internal and external meetings, formal and informal engagements- Make several letters related to the needs of the activity- Support management in the daily task and provide data for management decisions

    • Member of Art and Culture Department
      • Jun 2021 - Jun 2022

      - Make events about Indonesian Culture- Increase creativity by making several activity- Managing events related to arts and culture

  • Cita Dunia Translation and Localization
    • Indonesia
    • Translator
      • Oct 2021 - Jan 2022

      Translated novels and web comics from Chinese to Indonesian Translated novels and web comics from Chinese to Indonesian

  • International Student Union
    • Guangdong, China
    • Member of Projects Department
      • Jan 2021 - Jun 2021

      - planning and managing event - ensure an event runs smoothly - increase creativity by providing several activity ideas - planning and managing event - ensure an event runs smoothly - increase creativity by providing several activity ideas

Education

  • South China University of Technology
    Bachelor of Arts - BA, Business and Social Skills
    2020 - 2024
  • SMAK St. Louis 1
    High School Diploma, Social Sciences
    2017 - 2020

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