Cindy Dvoracek

Customer Success Director at Vindicia
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Contact Information
us****@****om
(386) 825-5501
Location
El Dorado Hills, California, United States, US

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5.0

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Cindy is a valued contributor to the sales process - specifically sales operations and proposal management - and demonstrates timely, high quality and customer facing support which enhances key sales campaigns. Cindy is a team player. I highly recommend Cindy.

John Dring

Cindy managed large projects in the Bid Support unit, and without her dedication and ability to multi-task and handle the many moving parts of RFPs, we never would have completed the quality responses we did. Cindy understands how to manage a multi-disciplined team that can be spread globally and takes care of the processes in a large organisation as well as contributing hugely to the deliverable itself.

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Director
      • Oct 2020 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Sales Operations
      • Nov 2009 - Oct 2020

    • Business Operations Manager
      • 2013 - 2016

    • Proposal Manager
      • Nov 2007 - Mar 2011

      Manage all manner of proposals for various sales divisions within Amdocs. Responsibilities include: Support sales efforts for proposals from qualification, internal processes, identify resources, manage response team, manage very tight response timelines, budget resource time and approval processes.

    • Project Manager
      • Jan 2005 - Nov 2007

      Manage customer-facing software integration projects with third party vendors, including requirements gathering, contract creation, resourcing, scheduling, progress reporting.

    • Strategic Relationship Manager
      • Oct 2004 - Jan 2007

      Account management, responsible for account portfolio of several mid-tier customers, including contract negotiation, relationship management, upselling and project management.

    • Manager, Sales Support
      • Jan 2001 - Oct 2004

      Managed a team of sales support professionals. Highlights included: Creating sales campaigns to motivate increased sales activities, exceeding sales targets every year, hiring, training and motivating a successful sales support team.

    • Account Manager
      • Sep 1996 - Jan 2001

      Successfully managed a portfolio of accounts. Highlights included: Managing customer relationships while increasing revenue and meeting sales targets. Received DST Innovis Salesperson of the Year and President's Club Awards for 2000.

Education

  • California State University-Sacramento
    Certified PMP, Project Management
    2005 - 2007

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