Experience

Kenton Chambers Lawyers

• New Zealand
• Law Practice
• 1 - 100 Employee

• Visa Processing Administrator

  • Mar 2019 - Present

  • Communicate with clients to provide relevant information regarding their visa application process and/or facilitation of other immigration programs • Respond to clients’ inquires in a timely manner and resolve potential issues • Manage all paperwork associated with the firms immigration programs and services provided • Work with the lawyers, Office Manager, Business Development Manager and Administrative Assistants to ensure that the firms’ goals of maximising profit whilst maintaining a first-rate reputation are met • Identify the client’s need and give appropriate advice regarding visa solution for the client • Answer the client’s inquiries and convey technical information in a simpler way • Maintain and update a broad working knowledge of the various visa types, process- es, policies from Immigration New Zealand • Plan, develop and implement processes related to document collection and visa application processing Show less



Sellutions Limited

• New Zealand
• Advertising Services
• 1 - 100 Employee

• Assistant Business Development Manager

  • Sep 2018 - Feb 2019

  Assist the Business Development manager and if he or she is not there, take over the role.• Plan, organise and direct Sellutions product sales strategies and marketing activities• Oversee and monitor sales activities • Participate in Marketing activities and sales events• Develop strategies for marketing and sales events• Reinforce customer loyalty and company brand• Introduce and explain products to clients if required, and getting customer feedbacks• Prepare daily report to the Manager and any other tasks which relate to the efficientrunning of the company Show less

• Telemarketing Representative

  • Nov 2017 - Aug 2018

  • Make outbound calls to new clients (cold calling) to inform them about Contact Energy’s electricity and gas products• Re-establish contact with existing clients from Contact database (warm leads)• Provide exceptional customer service to clients, answer questions about theproducts or Contact Energy• Ask questions to understand customer requirements and close sales• Enter and update customer information in the databases• Handle grievances to preserve the company’s reputation• Go the “extra mile” to meet sales quota and facilitate future sales• Keep records of calls and sales and note useful information Show less


HSBC Retail Banking and Wealth Management
• Senior Personal Banker

  • Nov 2014 - Jun 2016

Victoria University of Wellington
• New Zealand
• Higher Education
• 700 & Above Employee
• Tutor

  • Mar 2014 - Jun 2014

The Setup Accommodation Ltd
• Receptionist

  • Nov 2013 - Jun 2014

Global Volunteer Network
• New Zealand
• Non-profit Organizations
• 1 - 100 Employee
• Communication Intern

  • Mar 2014 - May 2014