Cindy Chou

Social Media Manager at Splendid, a contemporary lifestyle brand
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Contact Information
us****@****om
(386) 825-5501
Location
Cerritos, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Mandarin Native or bilingual proficiency
  • Japanese Limited working proficiency

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Experience

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Social Media Manager
      • Nov 2019 - Present

      - Managing social media platforms and customer relations - Managing social content calendar + social/influencer strategy - Producing/Photographing digital content, video editing, graphic design, and photography - Producing and coordinating influencer + PR events/social activations - Managing Influencer relations and brand partnerships - Developing impactful social media campaigns and strategy - Negotiating collaboration contracts with influencers and agencies - Managing social media platforms and customer relations - Managing social content calendar + social/influencer strategy - Producing/Photographing digital content, video editing, graphic design, and photography - Producing and coordinating influencer + PR events/social activations - Managing Influencer relations and brand partnerships - Developing impactful social media campaigns and strategy - Negotiating collaboration contracts with influencers and agencies

  • Freelance
    • www.cindychouofficial.com
    • Content Creator, Social Media Marketer, Event Coordinator
      • Mar 2015 - Present

      A digital portfolio of Chou's work in collaboration with brands, stores, and designers to create visually compelling content through photography, social media, video, and more. A digital portfolio of Chou's work in collaboration with brands, stores, and designers to create visually compelling content through photography, social media, video, and more.

  • Styleologie
    • http://styleologie.blogspot.com/
    • Founder, Creative Director
      • Jun 2012 - Present

      Styleologie is a Chou's personal blog- a visual journal of her work, life, and travels as she collaborates with emerging and existing designers, brands, and artists. Styleologie has collaborated with brands such as Banana Republic, Kerastase Paris, UNIQLO, Ralph Lauren fragrances, and REVOLT SOCIETY to name a few. A self-proclaimed Jill-of-all-trades, Chou offers event coverage, hosting, video production, photography, styling, product review, brand consulting, ambassadorship, and collaborative… Show more Styleologie is a Chou's personal blog- a visual journal of her work, life, and travels as she collaborates with emerging and existing designers, brands, and artists. Styleologie has collaborated with brands such as Banana Republic, Kerastase Paris, UNIQLO, Ralph Lauren fragrances, and REVOLT SOCIETY to name a few. A self-proclaimed Jill-of-all-trades, Chou offers event coverage, hosting, video production, photography, styling, product review, brand consulting, ambassadorship, and collaborative services. Show less Styleologie is a Chou's personal blog- a visual journal of her work, life, and travels as she collaborates with emerging and existing designers, brands, and artists. Styleologie has collaborated with brands such as Banana Republic, Kerastase Paris, UNIQLO, Ralph Lauren fragrances, and REVOLT SOCIETY to name a few. A self-proclaimed Jill-of-all-trades, Chou offers event coverage, hosting, video production, photography, styling, product review, brand consulting, ambassadorship, and collaborative… Show more Styleologie is a Chou's personal blog- a visual journal of her work, life, and travels as she collaborates with emerging and existing designers, brands, and artists. Styleologie has collaborated with brands such as Banana Republic, Kerastase Paris, UNIQLO, Ralph Lauren fragrances, and REVOLT SOCIETY to name a few. A self-proclaimed Jill-of-all-trades, Chou offers event coverage, hosting, video production, photography, styling, product review, brand consulting, ambassadorship, and collaborative services. Show less

    • Social Media Marketing Manager & Content Producer
      • May 2019 - Apr 2021

      -Manage Hollywood Inn Suite Hotel's social media account -engage with target audiences to generate website traffic and bookings -Produce monthly photoshoots, casting, and photographing lifestyle content to be used for social media promotions. -Manage Hollywood Inn Suite Hotel's social media account -engage with target audiences to generate website traffic and bookings -Produce monthly photoshoots, casting, and photographing lifestyle content to be used for social media promotions.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Team Lead Brand Manager
      • Aug 2018 - Oct 2019

      - Train and educate new and current employees on selling points, proper conduct, and customer service - Ensuring brand education aligns with brand identity - Manage and supervise a team of brand ambassadors - Oversee tracking of weekly event data and inventory - Ensuring team is on track to hit weekly sales goals - Train and educate new and current employees on selling points, proper conduct, and customer service - Ensuring brand education aligns with brand identity - Manage and supervise a team of brand ambassadors - Oversee tracking of weekly event data and inventory - Ensuring team is on track to hit weekly sales goals

    • United States
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Account Executive, Creative Content & Events Producer
      • Feb 2018 - Apr 2019

      - account management for multiple clients - creative content producer - In-house graphic designer - client outreach and relations - influencer outreach and relations - event planning & management - social media management -marketing campaign production & management

    • Fashion & Social Media Public Relations Intern
      • Feb 2018 - Jun 2018

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Promotions Coordinator & Graphic Designer
      • May 2017 - Sep 2018

      - Designing original event fliers & graphics to be used in print and social media. -Planning, Organizing, and executing themed events for Fashion Industry Nights -Organizing and Producing fashion shows -Creating and executing promotional marketing campaigns through email & social media platforms aligning with event timeline -Developing & Maintaining relations with sponsors, influencers, and local brands -Writing press releases and pitching to media for coverage - Designing original event fliers & graphics to be used in print and social media. -Planning, Organizing, and executing themed events for Fashion Industry Nights -Organizing and Producing fashion shows -Creating and executing promotional marketing campaigns through email & social media platforms aligning with event timeline -Developing & Maintaining relations with sponsors, influencers, and local brands -Writing press releases and pitching to media for coverage

  • BeMe Chic Boutique
    • Long Beach, CA
    • Social Media Marketing Manager
      • Sep 2016 - Apr 2017

      -Create original content for use in social media platforms -Plan, Post, and Promote content throughout all platforms -Track Insights per post to define target audience and post accordingly -Increase number of follows and likes by at least 5% every week -performs in-house stylist responsibilities including visual merchandising, visual display, and providing personal style consultations to customers on sales floor -contribute to Online Store launch via website layout, content, and… Show more -Create original content for use in social media platforms -Plan, Post, and Promote content throughout all platforms -Track Insights per post to define target audience and post accordingly -Increase number of follows and likes by at least 5% every week -performs in-house stylist responsibilities including visual merchandising, visual display, and providing personal style consultations to customers on sales floor -contribute to Online Store launch via website layout, content, and promotion -write and distribute news releases for BeMe Chic -Plan, Promote, and Execute monthly themed events in collaboration with local designers/stores Show less -Create original content for use in social media platforms -Plan, Post, and Promote content throughout all platforms -Track Insights per post to define target audience and post accordingly -Increase number of follows and likes by at least 5% every week -performs in-house stylist responsibilities including visual merchandising, visual display, and providing personal style consultations to customers on sales floor -contribute to Online Store launch via website layout, content, and… Show more -Create original content for use in social media platforms -Plan, Post, and Promote content throughout all platforms -Track Insights per post to define target audience and post accordingly -Increase number of follows and likes by at least 5% every week -performs in-house stylist responsibilities including visual merchandising, visual display, and providing personal style consultations to customers on sales floor -contribute to Online Store launch via website layout, content, and promotion -write and distribute news releases for BeMe Chic -Plan, Promote, and Execute monthly themed events in collaboration with local designers/stores Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Experience Coordinator
      • Apr 2015 - Sep 2016

      -Supervising and training all cashiers at front end of the store, making sure all policies and procedures are being followed -Actively communicated with cashiers and sales floor to ensure each business day went smoothly -Engaging in customer service to all customers and apply discounts if applicable -Answering customer phone calls and responding to questions, comments, and concerns effectively and promptly -Working registers as a cashier including ringing up sales, returns, and… Show more -Supervising and training all cashiers at front end of the store, making sure all policies and procedures are being followed -Actively communicated with cashiers and sales floor to ensure each business day went smoothly -Engaging in customer service to all customers and apply discounts if applicable -Answering customer phone calls and responding to questions, comments, and concerns effectively and promptly -Working registers as a cashier including ringing up sales, returns, and pitching TJX credit card applications to each and every customer -listed as top salesperson for TJX credit card applications, with an average of 2%-3% of all transactions each week -Cash Office position included counting all register amounts, logging them in the POS system, and verifying all store procedures were followed -Reporting any cash variances from the previous business day -Counting and verifying Safe was balanced, and reported any variances -Markdown team position included scanning all inventory for any initials/subsequent markdowns -Marking items out of stock when applicable -Properly disposing of any marked-out-of-stock items Show less -Supervising and training all cashiers at front end of the store, making sure all policies and procedures are being followed -Actively communicated with cashiers and sales floor to ensure each business day went smoothly -Engaging in customer service to all customers and apply discounts if applicable -Answering customer phone calls and responding to questions, comments, and concerns effectively and promptly -Working registers as a cashier including ringing up sales, returns, and… Show more -Supervising and training all cashiers at front end of the store, making sure all policies and procedures are being followed -Actively communicated with cashiers and sales floor to ensure each business day went smoothly -Engaging in customer service to all customers and apply discounts if applicable -Answering customer phone calls and responding to questions, comments, and concerns effectively and promptly -Working registers as a cashier including ringing up sales, returns, and pitching TJX credit card applications to each and every customer -listed as top salesperson for TJX credit card applications, with an average of 2%-3% of all transactions each week -Cash Office position included counting all register amounts, logging them in the POS system, and verifying all store procedures were followed -Reporting any cash variances from the previous business day -Counting and verifying Safe was balanced, and reported any variances -Markdown team position included scanning all inventory for any initials/subsequent markdowns -Marking items out of stock when applicable -Properly disposing of any marked-out-of-stock items Show less

    • Intern
      • Aug 2014 - Mar 2016

      -Fashion Merchandising -Monthly visuals in retail store -Assist in product photoshoots -social media correspondent -retail sales/cashier -Fashion Merchandising -Monthly visuals in retail store -Assist in product photoshoots -social media correspondent -retail sales/cashier

Education

  • California State University-Long Beach
    Bachelor's degree, Journalism, Public Relations, Fashion Merchandising
    2014 - 2018
  • Cerritos High School

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