Cindy is very detail-oriented and has an expert understanding of Aged, Blind & Disabled Medicaid Eligibility policy. She is quite skilled at managing the relationships she has established with the Medicaid authorities in the states she oversees and developing new contacts as needed. Her communication style is open, friendly, and encourages feedback from our internal staff. She keeps our external partners (e.g., Medicaid officials, local eligibility office staff, SHIP Directors and volunteers, etc.) up to date on our outreach initiatives and ensures that they recognize the role we play in the Medicaid application process. She has a willingness (and ability) to help others understand complex issues and I appreciate the effort she exerts to research and resolve member issues. Cindy is very professional in her demeanor and is a fantastic representative for SSC. I sincerely enjoy working with her.

Cindy is very detail-oriented and has an expert understanding of Aged, Blind & Disabled Medicaid Eligibility policy. She is quite skilled at managing the relationships she has established with the Medicaid authorities in the states she oversees and developing new contacts as needed. Her communication style is open, friendly, and encourages feedback from our internal staff. She keeps our external partners (e.g., Medicaid officials, local eligibility office staff, SHIP Directors and volunteers, etc.) up to date on our outreach initiatives and ensures that they recognize the role we play in the Medicaid application process. She has a willingness (and ability) to help others understand complex issues and I appreciate the effort she exerts to research and resolve member issues. Cindy is very professional in her demeanor and is a fantastic representative for SSC. I sincerely enjoy working with her.

Cindy is very detail-oriented and has an expert understanding of Aged, Blind & Disabled Medicaid Eligibility policy. She is quite skilled at managing the relationships she has established with the Medicaid authorities in the states she oversees and developing new contacts as needed. Her communication style is open, friendly, and encourages feedback from our internal staff. She keeps our external partners (e.g., Medicaid officials, local eligibility office staff, SHIP Directors and volunteers, etc.) up to date on our outreach initiatives and ensures that they recognize the role we play in the Medicaid application process. She has a willingness (and ability) to help others understand complex issues and I appreciate the effort she exerts to research and resolve member issues. Cindy is very professional in her demeanor and is a fantastic representative for SSC. I sincerely enjoy working with her.